Forum Replies Created

Viewing 30 posts - 10,231 through 10,260 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 12:13

    Hello,

    Please check newsletter with default Woprdress theme (Twenty Fifteen, for example).
    Does the problem persist there too?

    Concerning the URL, write the link of your home page like http://sagiakalisky.com/?lang=he .
    Otherwise use default WPML switcher.
    Also as I see there are errors in WPML settings:
    http://storage7.static.itmages.com/i/15/1009/h_1444389159_1813829_53f718a7d1.png

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 12:04

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:47

    Hello,

    Please refer to this article:
    https://support.woothemes.com/hc/en-us/articles/203104327-Mark-Product-as-Featured

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:45

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/legenda directory.
    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:24

    Hello,

    Thank you for the feedback. We appreciate it very much.
    If there are any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:20

    Hello,

    Glad the issue has been resolved.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:19

    Hello,

    Go to wp-admin panel > Visual Composer > General Settings > Content Types and tick “Static Blocks”. After that check the editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 11:18

    Hello,

    We’ll forward this issue to our developers.
    As a temporary fix you can add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .upb_row_bg {
         background-size: 100% 100% !important;
    }

    Please note images may be distorted a bit on mobile in this case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 10:57

    Hello,

    Please check permissions for file style.css in wp-content/themes/legenda/ directory via FTP.
    Change them to 644.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 10:05

    Hello,

    1./3. I’ve added this code in Custom CSS for mobile:

    .banner .banner-content p {
        display: block;
    }
    .banner .banner-content {
       font-size: 3px;
    }
    .banner.valign-middle .banner-inner {
      height: 100%;
    }

    2. The issue with testimonials has been fixed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 09:21

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 09:17

    Hello,

    Please take our apologies, but we still can’t reproduce the problem:
    http://storage9.static.itmages.com/i/15/1009/h_1444378560_3398535_16dc69f483.png

    The page was reloaded several times and still no issues.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:52

    Hello,

    Please add this code in custom.css:

    .fixed-header .menu > li.current-menu-parent > a {
        background-color: transparent;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:50

    Hello,

    You need edit # in the code <li><a href="#">עברית</a></li> and write url of the translated page for this language.

    Please clarify the issue with checkbox on Checkout page. What is wrong with it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:30

    Hello,

    The version is 4.7.4:
    http://storage8.static.itmages.com/i/15/1009/h_1444375811_8819771_04568f8fec.png

    Please check the link again https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:24

    Hello,

    Could you please show a screenshot of the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:18
    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:12

    Hello,

    This plugin just adds additional elements to Visual Composer editor.
    If you don’t need them you can disable the plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:11

    Hello,

    Please try to use this code in Global Custom CSS:

    .payment_methods p {
        float: left;
        width: 200px;
        margin-left: 0;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 9, 2015 at 08:06

    Hello,

    You need add slider to your page in the section “Show revolution slider instead of breadcrumbs and page heading” in the page editor in “Page Layout” box on the right side.

    Then select header type 2 or 3 in Theme Options > Header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 19:34

    Hello,

    Please clarify what you’re trying to achieve and what issues you have.
    Also provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 19:32

    Hello,

    Sorry, but I don’t see any issues:
    http://storage9.static.itmages.com/i/15/1008/h_1444329132_3762393_168823a2da.png

    Please try to check the page in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 19:30

    Hello,

    You’ve been replied in the other topic. Please check it and don’t duplicate your questions.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 19:29

    Hello,

    Try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .languages-area .textwidget {
        display: flex;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 19:19

    Hello,

    Did you make changes in the theme files?
    You need copy all modified files to child theme http://codex.wordpress.org/Child_Themes

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 18:58

    Hello,

    1. Please add this code in custom.css:

    .content-article {
        color: black;
    }

    2. I’ve set images settings as described in our documentation:
    https://www.8theme.com/demo/docs/woopress/#!/woocommerce
    Now you need regenerate thumbnails in wp-admin panel > Tools > Regen. Thumbnails.

    3. Add this code in custom.css:

    .page-heading, .page-heading .title, .meta-title span, .product-information .price, h5 {
       color: black !important;
    }

    4. Use this code in custom.css file:

    form .form-row label, h3.title span, .login-popup .popup-title span, .register-link .register-popup .popup-title span {
      color: black !important;
    }

    5. Please confirm you have back up of your files and database and we’ll update the theme for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 17:56

    Hello,

    Connect to your server via FTP, navigate to wp-content/plugins directory and delete folders “revslider” and “LayerSlider”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 17:55

    Hello,

    You should remove description in Products > Categories > edit a category > Description section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 8, 2015 at 17:52

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

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Viewing 30 posts - 10,231 through 10,260 (of 31,382 total)
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