Visual Composure Problem - by AANDAGT - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: AANDAGT
    AANDAGT
    Participant
    October 9, 2015 at 08:09

    Hello,

    I’m using the theme on a client website – and since last night there is a new update for the bundled Visual Composure. I saw I can’t download the theme anymore on Themeforest (??) but when I update the Visual Compsure from a new bought version my complete back-end stops working?

    This needs a fix a.s.a.p.

    5 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 08:12

    Hello,

    Sorry for inconvenience. This is temporary and soon you will be able to download theme from Themeforest.
    Please update VC from this page https://www.8theme.com/download-plugins/.

    Regads,
    Brian Johnson

    Avatar: AANDAGT
    AANDAGT
    Participant
    October 9, 2015 at 08:23

    Hi Brian,

    The version on the download page is 4.4.1 and I need the latest version 4.7.4

    Regards,
    AANDAGT

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2015 at 08:30

    Hello,

    The version is 4.7.4:
    http://storage8.static.itmages.com/i/15/1009/h_1444375811_8819771_04568f8fec.png

    Please check the link again https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: AANDAGT
    AANDAGT
    Participant
    October 9, 2015 at 09:10

    Hi Eva,

    Updating the plug-in from your download page breaks the entire Visual Composure back-end and front-end from my website.

    Regards,
    AANDAGT

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2015 at 09:21

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

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