Hello,

The problem is caused by WPML Multilingual CMS plugin.
Disable it and check the site.

Regards,
Eva Kemp.

Hello,

We’ll add possibility to translate those strings in String Translation section in the theme version 3.0.

Please take our apologies.

Regards,
Eva Kemp.

Hello,

Did you delete the file woopress/vc_templates/vc_row.php as mentioned in our theme version description http://storage5.static.itmages.com/i/15/1012/h_1444660517_4157595_c6e32e41be.png ?
Please delete it and check VC editor after that.

Also provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

Please make sure you deleted the file wp-content/themes/royal/vc_templates/vc_row.php. After that check one page menu.

Regards,
Eva Kemp.

Hello,

Try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

.upb_video-src {
    max-width: 100% !important;
}

Concerning the video not displaying on iOS devices please refer to this article:
http://demosthenes.info/blog/777/Create-Fullscreen-HTML5-Page-Background-Video

Displaying the fullscreen background video on mobile devices presents several challenges:

Most mobile platforms (iOS in particular) will refuse to autoplay HTML5 video to avoid potentially ruinous data charges.
In such cases the video will be displayed with an embedded play button, which in turn…
…may capture touches on the device, locking out links that may be in the content on top of the video.
While it is possible to feature-detect support for video autoplay with JavaScript (a technique I will cover in a future article), the easiest solution is to use a media query that switches off the video entirely on smaller screens, substituting the placeholder image in the background.

Regards,
Eva Kemp.

Hello,

Wp-admin panel credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

Hello,

Please show a screenshot where you want to change the text and provide us with the link to your site.

Regards,
Eva Kemp.

Hello @beaucroft,

Ok, let us know if further assistance is needed.

Regards,
Eva Kemp.

Hello,

The images can be set correctly using additional css code, but the text content will be shown incorrectly.
Try to add this code in Custom CSS for mobile:

.upb_row_bg {
   background-size: contain !important;
}
h1 {
    font-size: 15px !important;
    line-height: 15px !important;
}
hr.horizontal-break, hr.break {
   margin: 10px auto !important;
}

Regards,
Eva Kemp.

Hello,

The label is written in the file wp-content/themes/woopress/woocommerce/loop/sale-flash.php.
This is not an image and if you want to modify it you need edit the file.

Regards,
Eva Kemp.

Hello,

You need to add class with-tooltip to submenu items in Appearance > Menus.
If you have difficulties provide us with WP Dashboard credentials in private content.

This issue with parallax is related to Ultimate VC Addons plugin. We contacted them and received the reply:

We tested, at the moment – Fixed background property is creating bugs in Chrome.

See reports here –

http://stackoverflow.com/questions/22292357/fixed-background-image-bug-chrome-mac
http://www.cybertechquestions.com/css-fixed-background-attachment-blinks-in-google-chrome_118396.html
https://wordpress.org/support/topic/problem-with-fixed-backgrounds-in-chrome

if you google “Chrome bug with fixed background” you will find many people reporting the same.

The workaround for this is quick. Simply change fixed background to “Move with the content” (scroll) Further – you can apply parallax to it and make it even more beautiful.

Please try the suggestion of them.

Regards,
Eva Kemp.

Hello,

Do you need further assistance from us?

Regards,
Eva Kemp.

Hello,

Do you mean filter in products page sidebar?
Ajax doesn’t work there. When you filter products the page will reload.
Check our demo site https://www.8theme.com/demo/royal/shop .
It works the same.

Regards,
Eva Kemp.