Royal Theme Update - by darnoldussen - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: darnoldussen
    darnoldussen
    Participant
    October 11, 2015 at 14:43

    I just updated my theme and the VC due to the security issues however it broke my website. VC isn’t working properly anymore. Its broken on the front and backend of the website. Please let me know what is going on because I created another website with this theme and it will need to be updated as well but I am waiting until this issues is resolved so it doesn’t break as well.

    Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: roosalbe
    roosalbe
    Participant
    October 11, 2015 at 14:50

    I am having same kind of issue’s after doing the security update. I had also created a issue but did not had a response yet.

    https://www.8theme.com/topic/postgrid-and-media-grid-not-working-anymore-since-update-of-10th-of-octobre/#post-93050

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 12, 2015 at 07:41

    Hello @darnoldussen,

    Did you make any changes in the theme files?
    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 12, 2015 at 10:15

    Hello @darnoldussen,

    The issue persists with default WordPress theme too (activate Twenty Fifteen theme and check).
    We updated VC plugin due to requirements of Envato and urgent XSS security vulnerability in the Visual Composer WordPress plugin versions prior to 4.7.4. Seems their update has some bugs which are causing this problem. To resolve it you need contact VC plugin authors as our theme doesn’t affect it.

    Regards,
    Eva Kemp.

    Avatar: darnoldussen
    darnoldussen
    Participant
    October 12, 2015 at 12:21

    Ok I just reuploaded the VC plugin and its all fixed. Not sure what happened there.

    My one pager isn’t working anymore. I see there were some changes made to how it works in the documentation and I believe I followed it correctly but it still isn’t working.

    Thanks
    Dan

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 12, 2015 at 14:15

    Hello,

    Please make sure you deleted the file wp-content/themes/royal/vc_templates/vc_row.php. After that check one page menu.

    Regards,
    Eva Kemp.

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.