Forum Replies Created

Viewing 30 posts - 9,511 through 9,540 (of 31,382 total)
1 2 3 … 317 318 319 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:54

    Hello,

    Please specify what code you added and what you wanted to achieve.
    Also provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #95845 Copied In reply to: Simple Custom Css plugin
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:52

    Hello,

    You should update theme and plugins to the latest versions.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #95844 Copied In reply to: Prev / Next Arrows Issue | Banners Disappear in Mobile / Tablet
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #95842 Copied In reply to: Teaser Box Hides Slideshow on Tablet & Mobile
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:50

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the latest theme package.

    Regards,
    Eva Kemp.

    #95841 Copied In reply to: single page variable product do not work
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:47

    Hello,

    Please add this code in functions.php file in wp-content/themes/legenda directory:

    add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );

function woo_remove_product_tabs( $tabs ) {

    unset( $tabs['reviews'] ); 			// Remove the reviews tab
  
    return $tabs;

}

    and Reviews tab will be removed from single product pages.

    Regards,
    Eva Kemp.

    #95840 Copied In reply to: Top Bar Menu
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:43

    Hello,

    “Royal PSD – Ecommerce” is not a plugin. Please clarify what you want to achieve.
    Your screenshot is too small and we can’t see what message you’re getting.

    Provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #95839 Copied In reply to: Issue with installation
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 19:17

    Hello,

    You can select what to show on Shop page in Woocommerce > Settings > Products tab > Display > Shop Page Display, select “Show Products”.

    Regards,
    Eva Kemp.

    #95832 Copied In reply to: Display just categories as images when you first visit shop page
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 17:29

    Hello @queenb123,

    You’re welcome.

    Regards,
    Eva Kemp.

    #95829 Copied In reply to: Fonts not displaying properly on Internet Explorer
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 17:29

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #95828 Copied In reply to: Some problems with Megamenu
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 17:27

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #95826 Copied In reply to: prettyPhoto group product images
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 13:20

    Hello,

    We checked all changes which were made in the theme and they shouldn’t have affected translations. Unfortunately we can’t find the reason of your issue. On our test sites everything works properly and such problems don’t appear.
    To avoid such situations we recommend you to create back up of site files and database before updating anything so you’ll be able to revert back if something goes wrong.

    Please take our apologies.

    Regards,
    Eva Kemp.

    #95791 Copied In reply to: WPML not registering the theme strings after update. Royal domain (obsolete)
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 12:45

    Hello,

    The problem persists only with your child theme.
    Activate parent Woopress theme and check yourself.
    You need check modifications you’ve made in the child theme.

    Regards,
    Eva Kemp.

    #95786 Copied In reply to: Masonry grid desappeared from production web site
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 12:15

    Hello,

    Did you make any changes in custom.css?
    Are your browsers up to date?

    Regards,
    Eva Kemp.

    #95783 Copied In reply to: Problem with typography
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 12:06

    Hello @queenb123,

    Please add this code in Global Custom CSS:

    .header-type-12 .top-links li a {
    font-family: Raleway !important;
}

    Regards,
    Eva Kemp.

    #95782 Copied In reply to: Fonts not displaying properly on Internet Explorer
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 12:04

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #95780 Copied In reply to: Woocommerce Cart not working correctly with Extra Product Options
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 11:15

    Hello,

    You should add background image in the row settings, please look at the screenshot:
    http://storage5.static.itmages.com/i/15/1023/h_1445595347_6305003_97f1c3972f.png

    Regards,
    Eva Kemp.

    #95765 Copied In reply to: Restruarnt theme 'Other restrurants'
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 11:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #95760 Copied In reply to: Checkout Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 11:06

    Hello,

    The same warning was present in default WordPress Twenty Fifteen theme.
    I’ve disabled “display_errors” function in your php.ini file and now error has disappeared.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #95759 Copied In reply to: Woocommerce Cart not working correctly with Extra Product Options
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:56

    Hello @Sanjana Jhumun,

    I’ve set “background-attachment” in Theme Options > Color Scheme > Breadcrumbs background.
    Please check now.

    Regards,
    Eva Kemp.

    #95746 Copied In reply to: breadcrumbs image
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:52

    Hello @faldano13,

    I’ve changed breadcrumbs background image in 8Theme Options > General > Header Settings > Breadcrumbs background.
    Please check Shop page now.

    Regards,
    Eva Kemp.

    #95744 Copied In reply to: breadcrumbs image
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:44

    Hello,

    Please take our apologies for such long delay.
    Our developers are still investigating the issue.
    Once they notify us we’ll inform you.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    #95740 Copied In reply to: WPML not registering the theme strings after update. Royal domain (obsolete)
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:42

    Hello,

    You’re always welcome.

    Regards,
    Eva Kemp.

    #95737 Copied In reply to: How to create links
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:42

    Hello @faldano13,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #95736 Copied In reply to: breadcrumbs image
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 09:29

    Hello,

    You need edit the code <a href="#"> and write url instead of #.

    Regards,
    Eva Kemp.

    #95731 Copied In reply to: How to create links
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 08:40

    Hello,

    Now your site is unavailable. Please provide us with correct domain name.

    Regards,
    Eva Kemp.

    #95726 Copied In reply to: single product page image isn't showing up
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 08:36

    Hello,

    The issue persists with default WordPress Twenty Fifteen theme. Please check it yourself.
    Try to disable all 3rd-party plugins and check Shop page after that.

    Regards,
    Eva Kemp.

    #95725 Copied In reply to: 1 product missing in page #1 in product page
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 08:07

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    #95724 Copied In reply to: Can I disable the sidebar on woocommerce category page
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 08:02

    Hello,

    Please specify what changes exactly were made in the files and we’ll help you to move them to child theme.

    Regards,
    Eva Kemp.

    #95721 Copied In reply to: Problem with custom modifications after update
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 08:00

    Hello,

    We recommend you to use header with top bar (1st, 4th, 5th or 6th header type) and add your links in Appearance > Widgets into “Right Side top bar area”.

    Regards,
    Eva Kemp.

    #95720 Copied In reply to: Header
    Avatar: Eva
    Eva Kemp
    Participant
    October 22, 2015 at 20:56

    Hello,

    You need add empty Text widget into “Left Side top bar area” in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #95701 Copied In reply to: Top Bar – Languages & currency symbols
  • 1 2 3 … 317 318 319 … 1,045 1,046 1,047
    Viewing 9,540 results - 9,511 through 9,540 (of 31,382 total)
Viewing 30 posts - 9,511 through 9,540 (of 31,382 total)
1 2 3 … 317 318 319 … 1,045 1,046 1,047

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