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Issue with installation - by camusshaka - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

camusshaka

Participant

October 23, 2015 at 14:07

Hi I tried to install theme from wordpress but everytime at the end of upload appear this screen.

What I’m doing? Please help me!

#95793 Copied Theme version: 2.3

6 Answers

Robert Hall

Support staff

October 23, 2015 at 14:12

Hello,

Please try to install theme via FTP.
Read more in our documentation:
https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade

Regards,
Robert Hall.

#95794 Copied

camusshaka

Participant

October 23, 2015 at 14:37

Thanks for reply, I tried with FTP installation but plugins don’t install automatically, I have to proceed with manual installation?

#95799 Copied

camusshaka

Participant

October 23, 2015 at 15:00

Everytime is impossible install demo content

[url=http://postimg.org/image/w0m5utljx/][img]http://s30.postimg.org/w0m5utljx/Cattura_2.jpg[/img][/url]

[url=http://postimg.org/image/afh377ot9/][img]http://s30.postimg.org/afh377ot9/Cattura_3.jpg[/img][/url]

#95802 Copied

Stan Russell

Participant

October 23, 2015 at 15:04

Hello camusshaka,

please install plugins manually via FTP and activate them in Dashboard > Plugins.
You can always download latest versions of required plugins here: http://www.8theme.com/download-plugins/

Regards,
Stan Russell.

#95803 Copied

camusshaka

Participant

October 23, 2015 at 16:16

Hi thank you for your reply, plugin Royal PSD – Ecommerce is installed in plugin folder too?

#95820 Copied

Eva Kemp

Support staff

October 23, 2015 at 21:43

Hello,

“Royal PSD – Ecommerce” is not a plugin. Please clarify what you want to achieve.
Your screenshot is too small and we can’t see what message you’re getting.

Provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#95839 Copied
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