Forum Replies Created

Viewing 30 posts - 9,031 through 9,060 (of 31,382 total)
1 2 3 … 301 302 303 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 15:25

    Hello,

    I updated your portfolio page several times and didn’t see the issue.
    All images (16 items) are shown.

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    #98180 Copied In reply to: Grid load more problem
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 12:17

    Hello,

    I’ve installed Visual Composer plugin and activated it.
    Please check now.

    Regards,
    Eva Kemp.

    #98157 Copied In reply to: PLUGIN PROBLEMS
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 11:30

    Hello,

    Please provide us with full access to wp-admin panel to be able to view all settings, and give us FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    #98154 Copied In reply to: Variable Products not working properly
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 11:24

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #98153 Copied In reply to: Problem with Product Image and Facebook Share Botton
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 11:01

    Hello,

    Some of your images are too small.
    The original sizes should be 600px x 600px at least.
    Try to reupload the images with higher resolution.

    Regards,
    Eva Kemp.

    #98151 Copied In reply to: Twirling Sign Under the Single Product Picture
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #98146 Copied In reply to: Changing Capitals to Lower Caase
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:47

    Hello,

    Please add this code in child style.css file:

    .wpb_single_image img {
    width: 100%;
}

    Regards,
    Eva Kemp.

    #98144 Copied In reply to: Single image bug visual composer firefox
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:43

    Hello,

    Try to use this css code:

    .product-category h5 {
   text-transform: capitalize !important;
}

    Regards,
    Eva Kemp.

    #98142 Copied In reply to: Changing Capitals to Lower Caase
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:41

    Hello,

    Unfortunately we can’t replicate the issue.
    That section is shown fine http://storage6.static.itmages.com/i/15/1106/h_1446802801_4663399_04ad907c05.png even when scrolling down.
    What browser and OS are you checking in?

    Regards,
    Eva Kemp.

    #98140 Copied In reply to: Changing colors of a couple items; Adding dropdown under menu tab
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:33

    Hello,

    We can’t access your site, it redirects to other url and error is shown:
    http://storage2.static.itmages.com/i/15/1106/h_1446802336_8460564_f998ad2a0d.png

    Please check it.
    Also specify what menu should be displayed for mobile and provide us with wp-admin panel credentials.

    Thank you.

    Regards,
    Eva Kemp.

    #98139 Copied In reply to: Menu Locations Don't Work
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:28

    Hello,

    1. Sorry, but your query is a bit unclear. Could you please clarify with more details?

    2. Please pay attention if you modify banner code it will affect other banners too, so you need to assign special class for the banner in Banner element settings.
    Please specify what exactly you want to do with banner text and which banner exactly.

    3. Sorry, but it’s impossible. Banners are shown in the order as you set them in Visual Composer editor.

    4. Provide us with correct wp-admin panel credentials.

    Regards,
    Eva Kemp.

    #98137 Copied In reply to: I need help with some modifications
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:14

    Hello,

    You need connect to your server via FTP (use some FTP client, for example FileZilla https://filezilla-project.org/download.php?type=client ), then enter the directory wp-content/themes/woopress/woocommerce/global, you’ll see the file breadcrumb.php.
    If you have difficulties provide us with FTP credentials (ask your hosting provider if you don’t know where to find them).

    Regards,
    Eva Kemp.

    #98135 Copied In reply to: Breadcrumbs issue
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 10:01

    Hello,

    Please try to use this code in Theme Options > Custom CSS > Global Custom CSS:

    .header-vertical-enable .page-wrapper .header-type-vertical2 .header-custom-block {
   height: 80px;
}

    Regards,
    Eva Kemp.

    #98127 Copied In reply to: 2 questions
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 09:09

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #98116 Copied In reply to: Royal Theme Update
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 09:08

    Hello,

    WP admin panel credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #98114 Copied In reply to: Twirling Sign Under the Single Product Picture
    Avatar: Eva
    Eva Kemp
    Participant
    November 6, 2015 at 09:05

    Hello,

    Sorry, but I don’t see titles in the footer widgets.
    Could you please show a screenshot what you want to modify?

    Thank you.

    Regards,
    Eva Kemp.

    #98112 Copied In reply to: Center Widget Titles in Footer Sections
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 22:31

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

    #98077 Copied In reply to: dont see the chat box
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 22:29

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/global/breadcrumb.php and replace the code <?php echo esc_html( $crumb[0] ); ?> in line 39 with this code <?php echo esc_html( '' ); ?>.

    Regards,
    Eva Kemp.

    #98076 Copied In reply to: Breadcrumbs issue
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 22:23

    Hello,

    Please try to disable 3rd-party plugins and check the page after that.

    Regards,
    Eva Kemp.

    #98075 Copied In reply to: Twirling Sign Under the Single Product Picture
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 21:53

    Hello,

    We’ve taken your notice into our account and forward it to our developers for discussion.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #98072 Copied In reply to: Wishlist Link
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 21:49

    Hello,

    This demo footer that is enabled in 8Theme Options > General > Footer > Show footer demo blocks.
    You can disable it and create your own footer using Static Blocks in wp-admin panel.
    Then add “8theme – Static Block” widget into “Footer area” in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #98071 Copied In reply to: Menu and logo at bottom of screen
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 21:37

    Hello,

    If you resize browser window you need reload a page.
    Also check on other devices and let us know if the problem persists as we can’t see it from our side.

    Thank you.

    Regards,
    Eva Kemp.

    #98068 Copied In reply to: 2 questions
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 21:30

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #98067 Copied In reply to: Forgot Password not working for my customers
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #98057 Copied In reply to: Homepage not working
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:36

    Hello,

    To remove card images you need add empty Text widget into “Footer Links” area in Appearance > Widgets.

    White line in slider is added into a slide. Go to Revolution Slider > open slider settings > edit slides and remove the lines there.

    Regards,
    Eva Kemp.

    #98056 Copied In reply to: Removing some slider and footer items
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #98054 Copied In reply to: Adding SIngle Image visual composer keeps loading
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:32

    Hello,

    Some plugin is causing the issue.
    Please disable them one by one to find it out.

    Regards,
    Eva Kemp.

    #98052 Copied In reply to: Page Brands don't works well
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:20

    Hello,

    Please also provide access to FTP account.

    Thank you.

    Regards,
    Eva Kemp.

    #98051 Copied In reply to: Problem with typography
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:05

    Hello,

    We’re glad you’ve resolved the problem.

    Have a nice day.

    Regards,
    Eva Kemp.

    #98048 Copied In reply to: product page – "Related Products" and "Our offers"
    Avatar: Eva
    Eva Kemp
    Participant
    November 5, 2015 at 20:04

    Hello,

    1. If the issue persists with default WordPress theme too, then it’s related to the plugin, not to the theme. You have to contact the plugin author concerning this problem.

    Regards,
    Eva Kemp.

    #98047 Copied In reply to: Wish list
  • 1 2 3 … 301 302 303 … 1,045 1,046 1,047
    Viewing 9,060 results - 9,031 through 9,060 (of 31,382 total)
Viewing 30 posts - 9,031 through 9,060 (of 31,382 total)
1 2 3 … 301 302 303 … 1,045 1,046 1,047

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