Grid load more problem - by pedro8 - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Stan Russell

  • Avatar: pedro8
    pedro8
    Participant
    November 4, 2015 at 18:06

    Hello,

    I am using essential grid plugin to show portfolio pictures.
    I have a problem with loading more pictures. It loads only first 12 items.
    I am using W3 total cache plugin. After I delete disk cache of the plugin it is working a few hours but then it stop working again. I tried to change time interval for cached pages but it doesn´t help.
    Please, do you have any idea what may cause this problem?

    Thank you

    BR
    Peter

    9 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 5, 2015 at 08:50

    Hello pedro8,

    please provide us with admin credentials for your site in private content. We will check this issue.

    Regards,
    Stan Russell.

    Avatar: pedro8
    pedro8
    Participant
    November 5, 2015 at 13:50

    Hello Stan,

    please find it below.

    BR
    Peter

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 17:12

    Hello,

    We can’t access wp-admin panel.
    After entering login details the page is redirecting back to authorization form.

    Regards,
    Eva Kemp.

    Avatar: pedro8
    pedro8
    Participant
    November 6, 2015 at 12:37

    Hello,

    could you please try it once again?
    I tried it with different browsers and it is working for me.

    Thank you

    BR
    Peter

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 15:25

    Hello,

    I updated your portfolio page several times and didn’t see the issue.
    All images (16 items) are shown.

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: pedro8
    pedro8
    Participant
    November 6, 2015 at 17:33

    Hello,

    please kindly check e.g. this pages:
    http://dios.sk/key/key-kolekcia-jesen-zima-2015/
    http://dios.sk/gatta-collant/gatta-kolekcia-jesen-zima-2015

    It should normally display first 12 pictures and then auto load the rest. The whole catalog has 62 pictures and 52 pictures has second catalog.

    Instead of this it only shows first 12 pictures and then it doesn´t load more. It is the same for all the catalogs. It seems that something block javascript but I am not sure.

    After I delete disk cache of W3 total cache plugin it is working a few hours and then it doesn´t work again. I can not find what may cause this problem.

    BR
    Peter

    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 18:08

    Hello,

    Try to disable “Object Cache” in the plugin settings and clear the cache.
    After that check your pages.

    Regards,
    Eva Kemp.

    Avatar: pedro8
    pedro8
    Participant
    November 13, 2015 at 14:57

    Hello,

    yes, it seems Object cache caused it.

    Thank you for your support.

    BR
    Peter

    Avatar: stan
    Stan Russell
    Participant
    November 13, 2015 at 15:32

    Hello pedro8,

    you are welcome!

    Regards,
    Stan Russell.

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