Forum Replies Created

Viewing 30 posts - 8,911 through 8,940 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 20:03

    Hello,

    You need import footer file from theme package > “XML Files” folder > “Footer Variants” folder. Next, go to Tools > Import > WordPress > upload chosen xml file, press “Upload File and import”. Check “Download and import file attachments” and press Submit button.
    The footer block will appear in Static Blocks section. You need add Static Block widget into “Footer” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 20:02

    Hello,

    1. You need disable “Hard Crop” option in Woocommerce > Settings > Products > Display > Product Images and regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

    2. You can import footer file from theme package > “XML Files” folder > “Footer Variants” folder. Next, go to Tools > Import > WordPress > upload chosen xml file, press “Upload File and import”. Check “Download and import file attachments” and press Submit button.
    The footer block will appear in Static Blocks section. You need add Static Block widget into “Footer” area in Appearance > Widgets.

    3. Use this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .breadcrumbs a:hover {
      color: black;
    }

    Write color value you want.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:57

    Hello @cyan,

    Is your issue resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:54

    Hello,

    Please use this code in Global Custom CSS:

    .top-links .links li:after {
      background-color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:52

    Hello,

    We’re glad you’ve managed to resolve the issue.

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:49

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:49

    Hello,

    I’ve added this code in Custom CSS for mobile:

    .vc_custom_1446627747189 {
        margin-top: -80%;
        margin-bottom: -68%;
    }

    Please check video on mobile now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 19:41

    Hello,

    In this case you may try to use some 3rd-party plugin or try these solutions:
    http://www.beginwp.com/how-to-add-icons-to-navigation-menus-in-wordpress/
    http://wpdecoder.com/customizations/font-awesome/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 18:41

    Hello,

    I’ve added changed the other way.
    I commented function in child functions.php and renamed etheme.js file in child “js” folder.
    I added part of the code from theme-functions.php file to child functions.php and changed the code var checkoutUrl = '<?php echo esc_url( $woocommerce->cart->get_checkout_url() ); ?>'; to var checkoutUrl = '<?php echo esc_url( $woocommerce->cart->get_cart_url() ); ?>';.

    Please clear browser cache and check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:35
    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:29

    Hello,

    I’ve updated translation files. Please check your site now.
    If you want to modify your translation you need edit the file tr_TR.po in wp-content/themes/legenda/languages directory and replace the current translation text with the one you need.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:20

    Hello,

    The issue with images in footer has been fixed. Clear browser cache and check.
    I’ve enabled responsive design in Theme Options > Responsive and now your footer is full width.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:12

    Hello,

    Child theme folder was included in the theme package in the first release.

    Have you checked emails with Twenty Fifteen theme?
    Have you disabled all 3rd-party plugins before checking?
    Please do this and let us know the result.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:06

    Hello,

    Sorry, but Media Grid element is configured by Visual Composer plugin authors, not by ours, in this case you have to use the element that has needed feature.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:03

    Hello,

    WP admin panel credentials are incorrect.
    Please check them and provide us with FTP login info too.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 16:00

    Hello,

    In this case we recommend you to restore your site from back up to the previous version.
    Create a child theme http://codex.wordpress.org/Child_Themes and move all customizations (in php files, css) to the child theme.
    After that you can update the theme.

    If you had a developer to make all changes ask him to move modifications from the parent theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 13:01

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 12:26

    Hello,

    The problem is caused by the content you added with help of 3rd-party plugin http://storage6.static.itmages.com/i/15/1110/h_1447154662_8232895_3bfc449b66.png .
    I’ve added “test” word in the default WordPress editor in home page and it’s shown. Please check.
    Disable 3rd-party plugin and add content in this editor box:
    http://storage6.static.itmages.com/i/15/1110/h_1447154760_1531229_28d9b4f657.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 12:17

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .sidebar-position-without .row-count-4 .product {
        width: 310px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 12:14

    Hello,

    We’ve forwarded this issue to second level support.
    Once there is any news from them we’ll let you know.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 11:03

    Hello,

    We are aware of the issue and are investigating it.
    Please don’t create multiple topics.
    This one will be closed.
    You’ll receive a reply in your original topic.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:58

    Hello,

    What is the password for wp-admin panel?
    I’ve uploaded “woopress-child” folder to wp-content/themes directory for child theme.
    You can activate it in Appearance > Themes and ask your developer to move modifications to child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:48

    Hello @SixthGearLLC,

    Please take our apologies for a long delay with the update.
    Our developers are improving it and a new version should be released shortly.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:39

    Hello,

    Please add this code in Global Custom CSS:

    .filter-content {
        float: right;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:27

    Hello,

    I don’t see fixed header on your site.
    Have you disabled it?
    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:08

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 10:06

    Hello,

    I’ve resaved Permalinks settings.
    Please clear browser cache and check product categories now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 09:47

    Hello,

    I’ve edited the file wp-content/themes/woopress/woocommerce/global/breadcrumb.php.
    Please check product pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 09:26

    Hello,

    We need access to wp-admin panel.
    Please give us permissions.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 10, 2015 at 09:25

    Hello,

    Please use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .container {
        width: 1140px;
    }

    Regards,
    Eva Kemp.

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Viewing 30 posts - 8,911 through 8,940 (of 31,382 total)
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