Error with captcha contact page - by Clicategia

This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Robert Hall

  • Avatar: Clicategia
    Clicategia
    Participant
    November 10, 2015 at 10:05

    Hi,

    i have a issue with my page, in contact page the captcha now working and not showed.

    Could you help me?

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 10, 2015 at 10:08

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Clicategia
    Clicategia
    Participant
    November 12, 2015 at 08:15

    Hi Eva

    I sent the data by private

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 12, 2015 at 10:46

    Hello,

    As I see the path to theme files is “wp-content/themes/WooPress_Theme-v2.4/woopress” but it should be “wp-content/themes/woopress”. You need to move woopress folder to one level up.

    Regards,
    Eva Kemp

    Avatar: Clicategia
    Clicategia
    Participant
    November 16, 2015 at 12:28

    Hi,

    I change the path but the captcha still missing

    Could you see please?

    Cheers

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 16, 2015 at 14:57

    Hello,

    The issue was fixed. Please check it now.

    Regards,
    Robert Hall.

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.