Forum Replies Created

Viewing 30 posts - 8,761 through 8,790 (of 31,382 total)
1 2 3 … 292 293 294 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 16:10

    Hello,

    Yes, it’s the same.
    We provide support only for one site. If you want to get our support for some other site you have to buy a license. Or you can use the theme for second site, but you’ll receive support only for 1 of them.

    Regards,
    Eva Kemp.

    #99441 Copied In reply to: Facing Error On The Website
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 16:06

    Hello,

    1) You need add “Text Domain: woopress” in the header of style.css file in the theme directory, for example

    /*
Theme Name: Woopress- 8theme WordPress theme
Theme URI: https://www.8theme.com/
Author: 8theme
Author URI: http://themeforest.net/user/8theme
Description: ThemeForest Premium Theme
Version: 2.5
License: GNU General Public License version 3.0
License URI: http://www.gnu.org/licenses/gpl-3.0.html
Text Domain: woopress
*/

    2) Before scanning strings in WPML > Theme and Plugins Localization you need tick
    “Automatically use theme or plugin text domains, when gettext calls does not use a string literal.”

    After that translate the strings in WPML > String Translation.

    Regards,
    Eva Kemp.

    #99440 Copied In reply to: Missing translations
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 14:23

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #99434 Copied In reply to: Missing translations
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 14:20

    Hello,

    Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

    Regards,
    Eva Kemp.

    #99432 Copied In reply to: Single product page pictures not showing correct after update
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 14:19

    Hello,

    In this case you have to buy two licenses.
    Otherwise support will be produced only for one site.

    Regards,
    Eva Kemp.

    #99430 Copied In reply to: Facing Error On The Website
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 14:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #99429 Copied In reply to: Footer help
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 14:16

    Hello @Raikkonen,

    You’re welcome.

    Regards,
    Eva Kemp.

    #99427 Copied In reply to: cart items text translation
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:54

    Hello @Skawty,

    I’ve commented that code.
    Try to register the plugin now.

    Regards,
    Eva Kemp.

    #99417 Copied In reply to: plugin revolution slider v.5.1
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:50

    Hello,

    You need edit the file wp-content/themes/woopress/framework/theme-functions.php, remove the code in line 630:

    if(function_exists( 'set_revslider_as_theme' )){
            set_revslider_as_theme();
        }

    And you’ll be able to register the plugin.

    Regards,
    Eva Kemp.

    #99415 Copied In reply to: Footer help
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:46

    Hello @Raikkonen,

    I’ve updated translation files. Now you need translate the needed strings:
    http://storage4.static.itmages.com/i/15/1114/h_1447494358_2548037_61a06d3f57.png in ru_RU.po file in wp-content/themes/legenda/languages directory.

    Regards,
    Eva Kemp.

    #99413 Copied In reply to: cart items text translation
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:41

    Hello,

    You can increase title height using this code in custom.css file:

    .slide-item .product .product-name {
 height: 130px;
}

    How to create custom.css you can watch in this tutorial.

    Regards,
    Eva Kemp.

    #99411 Copied In reply to: Product title lenght on page
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:37

    Hello,

    As I see you provided the username “audricadmin” so Chat Console is shown for him. If the plugin “User Role Editor” is disabled the chat is shown for this user.
    Please check it.

    Regards,
    Eva Kemp.

    #99408 Copied In reply to: Legenda chat console work only in admin
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:33

    Hello,

    We can’t open your site, there is an error:
    Error – Timeout

    Please check it with your hosting provider.

    Regards,
    Eva Kemp.

    #99406 Copied In reply to: Portfolio Post Type | impact of change in theme?
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:29

    Hello,

    Your site is under maintenance mode. Please give us access to wp-admin panel.

    Regards,
    Eva Kemp.

    #99404 Copied In reply to: Single Product Page
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:22

    Hello @Raikkonen,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    #99403 Copied In reply to: cart items text translation
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 10:08

    Hello,

    Please provide us with the link to your site and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #99400 Copied In reply to: Product title lenght on page
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:57

    Hello,

    Seems like your site has been hacked as plugins files contain strange code inside.
    Ask your hosting provider to scan your files. Also delete all plugins and reupload new versions. You can download them here:
    https://www.8theme.com/download-plugins/

    Also update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #99394 Copied In reply to: Facing Error On The Website
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:51

    Hello,

    I’ve reactivated plugins and category pages are working now.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    #99393 Copied In reply to: Category products – NO PRODUCTS WERE FOUND
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:43

    Hello,

    Please show a page where you had facebook widget and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #99391 Copied In reply to: Facebook Widget
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:42

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/global/breadcrumb.php and replace the code <?php echo esc_html( $crumb[0] ); ?> in line 39 with this code <?php echo esc_html( '' ); ?>.

    Regards,
    Eva Kemp.

    #99390 Copied In reply to: Hide Post Title/Directory On Product Pages
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:36

    Hello,

    You wrote the code in child style.css incorrectly.
    I’ve edited it.

    Please check Register link now.

    Regards,
    Eva Kemp.

    #99389 Copied In reply to: Register link disappeared after updating
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:13

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #99387 Copied In reply to: No stock products being added bug
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:12

    Hello,

    I checked single product page and images are scrolling in main image window.

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    #99386 Copied In reply to: rollover image swap not working on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:08

    Hello,

    I reuploaded the file file.php in wp-admin/includes directory from original WordPress archive, that’s all.

    Regards,
    Eva Kemp.

    #99385 Copied In reply to: Facing Error On The Website
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 00:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #99362 Copied In reply to: A general question about link redirect
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 00:58

    Hello,

    Glad to hear it.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #99360 Copied In reply to: Fresh install 2.3 problem
    Avatar: Eva
    Eva Kemp
    Participant
    November 13, 2015 at 20:23

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
   height: 200px;
}

    Regards,
    Eva Kemp.

    #99355 Copied In reply to: Set a size for images at the shop page
    Avatar: Eva
    Eva Kemp
    Participant
    November 13, 2015 at 20:22

    Hello,

    Are you using tags too?
    Related products are determined from the tags and categories you set for products.

    Regards,
    Eva Kemp.

    #99354 Copied In reply to: Related Products
    Avatar: Eva
    Eva Kemp
    Participant
    November 13, 2015 at 20:20

    Hello,

    Please let us know if further assistance is needed after theme update.

    Regards,
    Eva Kemp.

    #99353 Copied In reply to: Updated plugins and footer changes links?
    Avatar: Eva
    Eva Kemp
    Participant
    November 13, 2015 at 20:19

    Hello @shaharpan,

    Edit your home page and disable “Full page sections” option on the right side in “Page Layout” box.

    Regards,
    Eva Kemp.

    #99352 Copied In reply to: how to remove "#undefined" after home page url
  • 1 2 3 … 292 293 294 … 1,045 1,046 1,047
    Viewing 8,790 results - 8,761 through 8,790 (of 31,382 total)
Viewing 30 posts - 8,761 through 8,790 (of 31,382 total)
1 2 3 … 292 293 294 … 1,045 1,046 1,047

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