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  pattyzinha100

  Participant

  November 13, 2015 7:01 pm

  Hello there!

  I understand that the categories are going to determine the related products. Is this correct?

  If so, my related products are getting confused lol. So far I have two categories going on Michael Kors and Coach. The related products is displaying products from both categories.

  How can I adjust so coach only display coach products, mk only display mk products?

  Thank you so much!

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  Eva Kemp

  Support staff

  November 13, 2015 8:22 pm

  Hello,

  Are you using tags too?
  Related products are determined from the tags and categories you set for products.

  Regards,
  Eva Kemp.

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  pattyzinha100

  Participant

  November 14, 2015 6:46 pm

  I do use tags and categories. However a Michael Kors product will never have a coach tag or categorie and vice versa.

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  Eva Kemp

  Support staff

  November 16, 2015 12:08 pm

  Hello,

  As I see you selected multiple categories http://storage9.static.itmages.com/i/15/1116/h_1447671975_4661122_e4a22a6294.png in products editor and some categories are similar for the products, for example ” COACH 36464 EDIE 31 PEBBLED LEATHER BLUSH SHOULDER BAG” and “MICHAEL Michael Kors Sutton Center Stripe Dressy Satchel in Rasperry White Black”. The similar categories are “Leather” and “$250-$500”. That’s why you have such related products.

  Regards,
  Eva Kemp.

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