Forum Replies Created

Viewing 30 posts - 8,191 through 8,220 (of 31,382 total)
1 2 3 … 273 274 275 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 15:14

    Hello,

    As I see images are shown:
    http://storage4.static.itmages.com/i/15/1201/h_1448979071_7717083_ec91d325e3.png

    Concerning the breadcrumbs background, as I see you didn’t upload image in Theme Options > Color Scheme > Breadcrumbs background. Please upload a picture or set background color and check breadcrumbs after that.

    Regards,
    Eva Kemp.

    #102183 Copied In reply to: Star Ratings Inactive (gray color) eventhough there is a review
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 15:09

    Hello,

    The problem has been fixed.
    Please check.

    Regards,
    Eva Kemp.

    #102182 Copied In reply to: version 1.6.4 is out of date. The core version is 2.4.9
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 15:06

    Hello,

    I’ve added this code in custom.css file:

    #product-page .product-images .main-image #wrap {
    width: 100%;
}

    Please check image now.

    Regards,
    Eva Kemp.

    #102181 Copied In reply to: Single product page problem
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 15:00

    Hello,

    You can translate “Add to Wishlist” and wishlist title in wp-admin panel > YIT Plugins > Wishlist > General Settings.

    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    #102177 Copied In reply to: Translate checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 14:55

    Hello,

    As I see text is translated:
    http://storage8.static.itmages.com/i/15/1201/h_1448978052_9769898_ff51abd293.png
    Please show screenshots where you don’t have translation.

    Thank you.

    Regards,
    Eva Kemp.

    #102175 Copied In reply to: can not translate all strings
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 13:17

    Hello,

    Sorry, but Pages widget doesn’t have options to make items collapsible.
    You may try to create a separate menu with pages and use “Custom Menu” widget.

    Regards,
    Eva Kemp.

    #102143 Copied In reply to: Sidebar Product pages
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 13:05

    Hello,

    The image is blur because page container has width 1220px and your image is 901px of width. So upload slider image in higher resolution.
    Please try it.

    Regards,
    Eva Kemp.

    #102137 Copied In reply to: How to insert big logo full header type 10
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 12:47

    Hello,

    I don’t see Pages widget sidebar on your pages, only Product Categories sidebar on Shop page and it’s collapsible.
    Please show a page where you have issues with sidebar.

    Thank you.
    Regards,
    Eva Kemp.

    #102135 Copied In reply to: Sidebar Product pages
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 12:36

    Hello,

    Could you please clarify with more details?
    Thank you.

    Regards,
    Eva Kemp.

    #102131 Copied In reply to: open graph data automatically outputted by royal?
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 12:35

    Hello,

    Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.

    Regards,
    Eva Kemp.

    #102130 Copied In reply to: After doing some updates the cart widget on home page has a different css
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 12:33

    Hello,

    I’ve checked variable product with InStyle theme and the same issue persists there too.
    Install default WordPress theme (Twenty Fifteen) and check the plugin work with it.
    If the problem persists with default theme as well, then you have to contact Woocommerce support and mention that the issue happens not only with Woopress theme, but also with Twenty Fifteen theme.

    Thank you.

    Regards,
    Eva Kemp.

    #102128 Copied In reply to: Amatic SC font missing
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 12:24

    Hello,

    Now wp-admin panel credentials are incorrect.
    Please provide us with the correct ones.

    Regards,
    Eva Kemp.

    #102122 Copied In reply to: Star Ratings Inactive (gray color) eventhough there is a review
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 11:07

    Hello,

    Please clarify what the conflicts are with product variations.

    Thank you.

    Regards,
    Eva Kemp.

    #102110 Copied In reply to: Amatic SC font missing
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 11:06

    Hello,

    Some symbols in the code were pasted incorrectly. I’ve edited it.
    Clear browser cache and check tabs now.

    Regards,
    Eva Kemp.

    #102109 Copied In reply to: Problems after i updating theme
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 10:23

    Hello,

    You can add font in wp-admin panel > Punch Fonts section.
    Please try it.

    Regards,
    Eva Kemp.

    #102102 Copied In reply to: Amatic SC font missing
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 10:20

    Hello,

    As I see you have pages “Contact Us”, “FAQ”.
    I’ve sent “About Us”, “Our Services” xml files to your email address.

    Regards,
    Eva Kemp.

    #102100 Copied In reply to: Demo Not working as expected
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 10:15

    Hello,

    You can find the code in wp-content/themes/royal/framework/theme-functions.php, lines 1243-1247. Delete it if you don’t need this information.

    Regards,
    Eva Kemp.

    #102098 Copied In reply to: open graph data automatically outputted by royal?
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 10:08

    Hello,

    Please look at the screenshot:
    http://storage6.static.itmages.com/i/15/1201/h_1448960879_6488869_ea9cf863d6.png

    Regards,
    Eva Kemp.

    #102095 Copied In reply to: Custom tab
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 09:07

    Hello,

    Try to re-add the element in VC editor for which you’re getting those errors.

    Also now we can’t access your site, it’s not loading.
    Please check it.

    Regards,
    Eva Kemp.

    #102085 Copied In reply to: Star Ratings Inactive (gray color) eventhough there is a review
    Avatar: Eva
    Eva Kemp
    Participant
    December 1, 2015 at 09:00

    Hello,

    Try to add this code in Theme Options > Custom CSS > Global Custom CSS:

    .mobile-nav-heading, .cart-collaterals .checkout-button {
   color: white;
}

    Regards,
    Eva Kemp.

    #102082 Copied In reply to: Problem with registration
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 22:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #102054 Copied In reply to: badge-hot
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 22:12

    Hello,

    Please specify the path you uploaded pdf file.

    Regards,
    Eva Kemp.

    #102053 Copied In reply to: PDF's simply do not work
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 21:17

    Hello,

    Please add this code in custom.css file:

    .fixed-header .menu > li.badge-hot > a:before, .main-nav .menu > li.badge-hot > a:before {
   right: -30px !important;
}

    How to create custom.css you can watch in this tutorial.

    Regards,
    Eva Kemp.

    #102047 Copied In reply to: badge-hot
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 21:14

    Hello,

    I don’t see any problems now:
    http://storage6.static.itmages.com/i/15/1130/h_1448914427_5140098_70aa705b2a.png

    Try to check in another browser and even other Internet provider.

    Thank you.

    Regards,
    Eva Kemp.

    #102046 Copied In reply to: Responsive Checkout Order Review Overlapping
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 21:11

    Hello,

    You’re welcome.

    The option is located in wp-admin panel > Settings > Permalinks, I just clicked “Save” button.

    Regards,
    Eva Kemp.

    #102045 Copied In reply to: Site is not loading
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 21:09

    Hello,

    I’ve just checked the directory wp-content/uploads/2014/03 where the pdf file should be located, but it’s not there:
    http://storage9.static.itmages.com/i/15/1130/h_1448914191_8415309_271ec31d7b.png

    Reupload the file and re-add the link.

    Regards,
    Eva Kemp.

    #102044 Copied In reply to: PDF's simply do not work
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 21:05

    Hello,

    The problem was caused by “Screets Live Chat” plugin. I’ve disabled it. Please check admin panel now. Also we recommend you to update the theme to the latest version.

    Update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #102043 Copied In reply to: Admin Error
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:59

    Hello,

    I’ve reuploaded the theme. I’ve renamed “woocommerce” folder to “woocommerce_old” in wp-content/themes/ia-accioweb directory in order you want to revert back some files that you edited.

    Please check reviews now.

    Regards,
    Eva Kemp.

    #102038 Copied In reply to: Star Ratings Inactive (gray color) eventhough there is a review
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:57

    Hello,

    I’ve resaved Permalinks settings. Please check product pages now.

    Regards,
    Eva Kemp.

    #102037 Copied In reply to: Site is not loading
    Avatar: Eva
    Eva Kemp
    Participant
    November 30, 2015 at 20:47

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .mobile-nav-heading, .cart-collaterals .checkout-button {
  color: white; 
}

    As I see the icon is shown fine:
    http://storage5.static.itmages.com/i/15/1130/h_1448912825_2723604_dbf3b89fcc.png
    Do you want to place under cart icon?

    Regards,
    Eva Kemp.

    #102029 Copied In reply to: Problem with registration
  • 1 2 3 … 273 274 275 … 1,045 1,046 1,047
    Viewing 8,220 results - 8,191 through 8,220 (of 31,382 total)
Viewing 30 posts - 8,191 through 8,220 (of 31,382 total)
1 2 3 … 273 274 275 … 1,045 1,046 1,047

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