Forum Replies Created

Viewing 30 posts - 7,771 through 7,800 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:37

    Hello,

    You need create footer as described in the documentation:
    https://8theme.com/demo/docs/royal/index.html#!/9_footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:35

    Dear customers,

    The issue with Theme Options has been fixed.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:29

    Hello,

    1. You need create a separate menu and add all items in there (from left and right menus), then set this menu as a mobile menu.

    2. Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:26

    Hello @Fellbacher_Weingaertner,

    Plus/minus icons were removed in the Woocommerce update, it’s not related to the theme.
    To increase the width of quantity block add this code in Theme Options > Custom CSS > Global Custom CSS:

    .quantity input[type="number"] {
        width: 50px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:24

    Hello,

    You need create subitems for parent submenu items like I’ve done as an example: http://storage6.static.itmages.com/i/15/1216/h_1450257900_9987796_1aa24f6567.png
    Please check Shop menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:19

    Hello,

    You can find code in wp-content/themes/royal/framework/theme-functions.php, lines 1263-1267. Delete it if you don’t need this information.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:17

    Hello,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:15

    Hello,

    There is no editor in wp-admin panel > Appearance section.
    Please provide us with FTP credentials and show a page where only 10 upsells are displayed.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:12

    Hello,

    3. I meant banners under the slider. Did you mean images in slider?

    4. I wrote you that wishlist settings are in wp-admin panel > YIT Plugins > Wishlist. Please check it.

    5. I’ve edited the code to this one:

    .top-bar .wishlist-link a i:before {
      content: "\f14a" !important;  
      font-family: FontAwesome !important;  
    }
    .login-link:before {
        content: "\f007" !important;
        font-family: FontAwesome !important;
    }
    .register-link:before {
        content: "\f085" !important;
        font-family: FontAwesome !important;
    }

    and this line to header.php to load fontawesome icons:
    <link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.5.0/css/font-awesome.min.css">

    7. To show Facebook icon I’ve added this code in custom.css file:

    .top-panel .button.filled\,small span::before {
        content: "\f09a";
        font-family: FontAwesome;
        padding-right: 8px;
    }

    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 09:47

    Hello,

    You need edit the file wp-content/themes/royal/woocommerce/content-product.php in line 79 and change the code <img src="<?php echo $hoverImg['url']; ?>" alt="<?php the_title(); ?>" class="show-image"> to this one <img src="<?php echo $hoverImg['url']; ?>" alt="<?php alt_text(); ?>" class="show-image">

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 09:35

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 09:33

    Hello,

    I’ve changed css class for Shop menu item from menu-column4 to menu-column1.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 09:27

    Hello,

    I’ve added a line wp_enqueue_script('googleapis'); in theme-functions.php file in the section “! Include CSS and JS”. Please clear browser cache and check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 09:21

    Hello,

    The sizes of images are:
    1. Catalog Images – 450*600px
    2. Single Product Images – 409*546px
    3. Product Thumbnails – 149*200px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:56

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:54

    Hello,

    The error “unexpected T_FUNCTION” means that you’re using old PHP version.
    Ask your hosting provider to increase PHP version to at least 5.3 version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:51

    Hello,

    No, you mustn’t upload woocommerce plugin folder in the theme directory.
    Just reupload “woocommerce” folder that is located in wp-content/themes/royal directory.
    The folder is present is the theme package in “royal” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:49

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:48

    Hello @legrosk, @quackhandle, @mrmzalewski,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:46

    Hello @Lesblevins,

    You created empty FTP account for us. Please give us full access to the site files.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:42

    Hello @majesticsocialmedia,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:40

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:37

    Hello,

    Please show a page where product categories aren’t displayed.
    As I see no widgets are added into “Single Product page Sidebar” area in Appearance > Widgets. Add some widgets to show sidebar on single product pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:32

    Hello,

    If you don’t need chat plugin then just disable it in Plugins section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:31

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .products-grid .product-title {
      height: 50px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:28

    Hello,

    1. Do you mean single product page?
    In this case you need select sidebar layout in Theme Options > Single Product Page and add any widget (even empty Text widget) into “Single product page Sidebar” area in Appearance > Widgets.
    2. I’ve added Static Block widget to “Footer 2” area in Appearance > Widgets.
    Please check footer now.
    3. As I see your single product page is shown correctly. Please show on a screenshot what you want to edit.
    4. Original sizes should be 870px × 1 100px approximately.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:19

    Hello,

    I’ve enabled Responsive Design in Theme Options.
    Now mobile menu is shown.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 18:16

    Hello,

    1. Unfortunately there is no such possibility.
    2. I’ve selected “Stretch row and content (no paddings)” for row settings in home page VC editor. Check the page now.
    3. I’ve chosen sidebar position in Theme Options > Product Page Layout > Layout.
    4. Here is the woocommerce documentation regarding grouped products https://docs.woothemes.com/document/managing-products/
    5. Please provide us with the screenshot of the issue.
    6. Enable the option “Show “Add to cart” button” in Theme Options > Product Page Layout.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 17:12

    Hello,

    In future theme update we’ll include PSD files for Coffee, Watches and Furniture variants.

    Regards,
    Eva Kemp.

  • 1 2 3 259 260 261 1,045 1,046 1,047
    Viewing 7,800 results - 7,771 through 7,800 (of 31,382 total)
Viewing 30 posts - 7,771 through 7,800 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.