Hello,
The issue was in the theme code, and that’s why we reuploaded fixed files for you.
You did nothing wrong.
Regards,
Eva Kemp.
Hello,
The issue was in the theme code, and that’s why we reuploaded fixed files for you.
You did nothing wrong.
Regards,
Eva Kemp.
Hello,
Ok, looking forward to your reply.
Regards,
Eva Kemp.
Hello,
As I see you’ve added only 3 images http://storage6.static.itmages.com/i/16/0114/h_1452795134_9555942_31d96b04d4.png , there is no more items to scroll.
Try to add more images and check carousel element after that.
Regards,
Eva Kemp.
Hello,
I was able to go to Checkout page and then was redirected to Paypal site after clicking “Proceed to Paypal” button on Checkout page.
Please clarify how we can replicate the issue.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version 1.4.
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Ask your hosting provider support to create FTP account to your site files and give us the credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You can enable the option back and add this code in Theme Options > Custom CSS > Custom CSS for mobile:
.fixed-header-area {
display: none;
}
Regards,
Eva Kemp.
Hello,
I’ve renamed old theme folder to “idstore_old” and uploaded new “idstore” folder in wp-content/themes directory. Please check Cart and Checkout pages now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I disabled fixed navigation in Theme Options > General.
Regards,
Eva Kemp.
Hello,
I’ve disabled “Open popup on enter” in Theme Options > Promo Popup.
Please clear browser cache and check home page now.
Regards,
Eva Kemp.
Hello,
To remove captcha you need edit the file shortcodes.php in wp-content/themes/woopress/framework directory and comment the code in lines 435-440:
$captcha_instance = new ReallySimpleCaptcha();
$captcha_instance->bg = array( 244, 80, 80 );
$word = $captcha_instance->generate_random_word();
$prefix = mt_rand();
$img_name = $captcha_instance->generate_image( $prefix, $word );
$captcha_img = ETHEME_CODE_URL.'/inc/really-simple-captcha/tmp/'.$img_name;
and the code in lines 476-480:
<div class="captcha-block">
<img src="<?php echo $captcha_img; ?>">
<input type="text" name="captcha-word" class="captcha-input">
<input type="hidden" name="captcha-prefix" value="<?php echo $prefix; ?>">
</div>
then edit the file theme-functions.php and comment the code $captcha_instance = new ReallySimpleCaptcha(); in line 1396 and this code in lines 1407-1412:
if(!$captcha_instance->check( $_GET['captcha-prefix'], $_GET['captcha-word'] )) {
$return['status'] = 'error';
$return['msg'] = __('The security code you entered did not match. Please try again.', ETHEME_DOMAIN);
echo json_encode($return);
die();
}
and the code $captcha_instance->remove( $_GET['captcha-prefix'] ); in line 1463.
To edit error message you can find it in the same file theme-functions.php in line 1409.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I’ve fixed the Woocommerce issue. I’ve added this code in functions.php file:
function custom_wc_ajax_variation_threshold( $qty, $product ) {
return 1000;
}
add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 1000, 2 );
You can read about it in Woocommerce article:
https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/
Check your variations now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.shown-side-area .side-area .sidebar-widget {
background-color: #2F2F2F;
}
Regards,
Eva Kemp.
Hello,
1. The issue has been fixed.
2. Please provide us with correct wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello @aj_ville,
The files has been sent to your email address.
Please check.
Regards,
Eva Kemp.
Hello,
I’ve added this code in Custom CSS for desktop:
.row-count-4 .product {
width: 25% !important;
}
Please check products now.
Regards,
Eva Kemp.
Hello,
I created footer for you in Static Block section:
http://storage9.static.itmages.com/i/16/0114/h_1452767228_7469037_12d9af27b8.png
I selected Footer block in Static Block widget in Footer 1 area:
http://storage3.static.itmages.com/i/16/0114/h_1452767350_7764292_9735445a49.png
Now it’s shown on your site:
http://storage1.static.itmages.com/i/16/0114/h_1452767302_6260120_9c8783cd4c.png
You can edit Footer static block and add your content in Static Blocks section > Footer.
As you can see I used Widgetised Sidebar elements in the block http://storage8.static.itmages.com/i/16/0114/h_1452767440_5520934_134c0ad461.png , the content for them is created in Appearance > Widgets, I created custom sidebars with widgets http://storage5.static.itmages.com/i/16/0114/h_1452767521_5327263_5c4bd65bb7.png .
But you can replace them with any other elements from Visual Composer editor.
Regards,
Eva Kemp.
Hello,
Please try to check your site on Windows phone now and don’t forget to clear browser cache.
Regards,
Eva Kemp.
Hello,
As I see right side panel is working fine:
http://storage7.static.itmages.com/i/16/0114/h_1452766411_4963616_69bc40f8a7.png
Content is shown properly.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @nohsharon,
Have you tried solutions described in the articles mentioned in this topic?
Please try them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials and update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
You can create a separate sidebar in Appearance > Widgets and add needed widgets into there. Then edit your home page and select sidebar and sidebar position in Page Layout box.
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.header-type-6 .header .tbs span:before {
background-color: transparent;
}
Regards,
Eva Kemp.