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Viewing 30 posts - 6,991 through 7,020 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:05

    Hello,

    Please take our apologies but it requires a lot of customization in the theme files and it is beyond our basic support scope.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:02

    Hello,

    You need remove logo in your home page editor:
    http://storage3.static.itmages.com/i/16/0118/h_1453100546_4176699_c596b63506.png

    Then logo from Theme Options will be shown.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:00

    Hello,

    I’ve added this code in Global Custom CSS:

    .page-heading.bc-type-5 h1.title, 
    .page-heading.bc-type-5 .breadcrumbs, 
    .page-heading.bc-type-5 .breadcrumbs a, 
    .page-heading.bc-type-5 .delimeter{
        color: #000;
    }

    Please check breadcrumbs now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:54

    Hello,

    As I see fonts in top bar are set to the ones that you selected in Theme Options – Arial,Helvetica,sans-serif.

    Please show on a screenshot for what headings you want to change fonts.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:52

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:49

    Hello,

    Could you please provide us with FTP credentials for parallaxpress.wpengine.com site?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:41

    Hello,

    You can add filter widgets in Appearance > Widgets > “Above the products” area and add Woocommerce widgets you need.

    You can create custom sidebar in Appearance > Widgets and select it in page editor where you use Visual Composer in “Widget Area” field on the right side of the editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:37

    Hello,

    Go to Theme Options > E-Commerce > Single Product Page > Page Layout > select the last layout variant.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:34

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .page-wrapper {
        overflow-x: hidden;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:32

    Hello @speedbird1229,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 07:29

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 12:53

    Hello,

    I’ve created the test page http://parallaxpress.wpengine.com/test-page/ and added tabs element with products. As you can see “Add to cart” button displays correctly. Please re-create the elements on your home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 11:40

    Hello,

    The problem persists in Mozilla browser with Google fonts selected via Theme Options > Typography.
    I’ve added the css code in Theme Options > Styling > Custom CSS > Global Custom CSS section to set Montserrat font:

    body, h1, h2, h3, h4, h5, h6 {
        font-family: Montserrat !important;
    }

    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 11:06

    Hello,

    I was trying to replicate the issue by changing options in filter menu on product page but there were no errors.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 10:11

    Hello,

    You forgot to add class “banner” in the source code for banner image <div class="banner">.
    I’ve edited it.
    Please check banners now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 10:06

    Hello,

    Glad to hear you’ve managed to resolve the issue.

    Have a nice day.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 10:05

    Hello,

    Please read the documentation how to install demo data:
    https://www.8theme.com/demo/docs/legenda/#!/demo_data_installation

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 10:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 10:01

    Hello,

    The issue should be fixed now.
    Activate the theme and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 16, 2016 at 09:58

    Hello @miou,

    Only base demo pages are included in the demo content.
    Please clarify what other pages you want to import.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 20:59

    Hello,

    You are welcome.
    Let us know if you need further assistance.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 20:57

    Hello,

    Here is the screenshot http://prntscr.com/9qjn2h of tabs settings in VC editor. As you can see that element is outdated. You need to recreate tabs elements on your home page using elements from current Visual Composer version. But first update all required plugins https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 20:37

    Hello @miou,

    I’ve installed demo data and imported slider for you. Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 20:25

    Hello,

    As I see the background behind page title on breadcrumbs is set to your color. Is your problem solved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 20:08

    Hello,

    As I see the video is displaying on the mentioned page http://prntscr.com/9qiz1q.
    Is you problem solved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 19:46

    Hello,

    Please clarify with more details what exactly incorrect with payment icons. Show us a screenshot for better understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 18:31

    Hello,

    Unfortunately we can’t log in to your WP Dashboard for the http://www.petalascosmeticos.com.br site, we got the error message http://prntscr.com/9qhlte. Please allow access to your wp-admin section.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 18:23

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 18:08

    Hello,

    You set incorrect links in menu settings. I’ve edited them http://prntscr.com/9qh7kr. If you use two words for anchors you need write hyphen between them, don’t use space http://prntscr.com/9qh8u3, http://prntscr.com/9qh93p. To activate one page menu I’ve selected Custom navigation and enabled One Page Navigation option in your home page editor http://prntscr.com/9qh9gj.
    Check one page navigation now.

    Regards,
    Eva Kemp

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2016 at 16:49

    Hello,

    Please add this code in custom.css file:

    .product-loop {
        position: inherit;
    }

    I’ve updated Woocommerce translation files. Please check translation now.

    Regards,
    Eva Kemp.

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    Viewing 7,020 results - 6,991 through 7,020 (of 31,382 total)
Viewing 30 posts - 6,991 through 7,020 (of 31,382 total)
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