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Viewing 30 posts - 6,751 through 6,780 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:57

    Hello,

    Sorry, but in this case you have to refer to WordPress support forum.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:55

    Hello,

    Please take our apologies but the issue is related to Woocommerce plugin, not to the theme.
    The problem persists with default Woocommerce theme too, go to Appearance > Themes and activate theme Storefront, you’ll see the same issue.
    So you have to contact Woocommerce support concerning it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:36

    Hello,

    1. I’ve added your contact page to menu instead of the custom link item you added. Clear browser cache and check menu now.

    2. The problem may be caused by large amount of items you added.
    In this case you may try to increase memory_limit value.

    3. I’ve edited the code. Please check fixed header now.

    4. Please take our apologies but we can’t guarantee full compatibility of 3rd-party plugins with the theme and we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:16

    Hello,

    It means you’ll have 4 products in 2 columns.
    What exactly is unclear for you?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:13

    Hello,

    Ask your hosting provider support to enable the function allow_url_fopen and try to install demo data then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 14:08

    Hello,

    Add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-category {
        height: 400px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 13:54

    Hello,

    Glad to hear you’ve found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 13:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 13:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 13:51

    Hello,

    As I see now your site isn’t working properly.
    Styles are missing http://storage6.static.itmages.com/i/16/0125/h_1453726194_7140392_c9a235a5ab.png .
    Have you made any changes?

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 13:11

    Hello,

    1. To fix it we need connect to your FTP account, but we still can’t do this.
    Please look at the screenshot:
    http://storage9.static.itmages.com/i/16/0125/h_1453723398_5894059_e8ca22aeb8.png

    Please specify what FTP client you’re using and if there are any special settings. What FTP host are you using?

    2. We’ll pass this issue to our developers, meanwhile you can set background color in row settings in static block where you created footer.

    5. Add this code in Theme Options > Custom CSS > Global Custom CSS to remove sorting block:

    .filter-wrap .woocommerce-ordering {
      display: none;
    }

    6. As I see products are shown:
    http://storage5.static.itmages.com/i/16/0125/h_1453723839_7682387_9058c4405f.png

    Clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 12:54

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Custom CSS for tablet:

    address.address-company a {
        font-size: 12px;
    }
    .footer-top.footer-top-3 .pin {
        width: 100%;
        height: 400px;
    }

    2. Use this code in Custom CSS for tablet:

    h4.banner-title.color-white {
        font-size: 12px !important;
    }

    3. WP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 11:52

    Hello,

    I’ve set Scroll Effect to “Move with Content” in the row settings where you added parallax image.
    Please clear browser cache and check now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 11:21

    Hello,

    You’re using old theme version and the newest Woocommerce version which are not compatible with each other.

    Please update the theme to the latest version and revert back old Woocommerce version..
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Once we release theme update which is compatible with Woocommerce 2.5.0 plugin, then you can update the plugin too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 11:10

    Hello,

    These are default Woocommerce breadcrumbs, not the theme.
    You can refer to this article:
    http://stackoverflow.com/questions/17530026/woocommerce-breadcrumb-missing-shop-link

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 11:06

    Hello,

    I’ve added !important to the code. Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 10:19

    Hello,

    Please add this code in child style.css file:

    @media (max-width: 480px) { .products-grid.product-count-4 .product:nth-child(n) {
        width: 50%;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 10:13

    Hello,

    I’ve copied the file search-form.php to your child theme and added the code placeholder="Sök efter produkt" in line 11.
    Please check search form now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 09:31

    Hello,

    So is your issue resolved now?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 25, 2016 at 09:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:27

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:25

    Hello,

    Please also add this css code:

    .ultimate-map-wrapper.ult-adjust-bottom-margin {
        margin-bottom: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:22

    Hello,

    You can update the plugin via admin dashboard in Plugins section.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:18

    Hello,

    Please add this code in custom.css file:

    .header-type-variant5 .et-menu-title {
       display: none;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:12

    Hello,

    Only base demo pages are included into demo content – Contacts, Home, Blog, Portfolio, Register.
    As I see they are present in Pages section of wp-admin panel.
    Also as I see portfolio projects and products are also imported.

    What else do you want to install?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 12:00

    Hello,

    You’re welcome.
    We’ll reply in the other topic regarding your second query.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 11:58

    Hello,

    There were just notices, not errors. They were shown because you enabled debug mode in wp-config.php file. I’ve disabled it and now notices are hidden.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 11:52

    Hello,

    I’ve reinstalled the plugin.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 24, 2016 at 11:06

    Hello,

    There is no such possibility. Sorry.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 6,751 through 6,780 (of 31,382 total)
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