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Parallax background image not there in Safari

This topic has 10 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

steffen1511

Participant

January 21, 2016 at 16:38

Hello Support,
I have installed a parallax image. In Chrome, FF, IE it works beautifully, only in Safari, it is not there. Why? Can you please proof that.

Thank you.

Please, contact administrator
for this information.

#109258 Copied Theme version: ROYALSTORE v 0.0.1 WooCommerce version: 2.4.12

9 Answers

Eva Kemp

Support staff

January 22, 2016 at 13:19

Hello,

I’ve checked your site is Safari and parallax image is shown:
http://storage4.static.itmages.com/i/16/0122/h_1453465073_9601483_6792c50a10.png

Please show your screenshot and specify what Safari version you’re using.

Regards,
Eva Kemp.

#109448 Copied

steffen1511

Participant

January 22, 2016 at 13:34

Hi Eva,

here the screenshot. Safari Version 5.1.7. Thank you

#109454 Copied

Eva Kemp

Support staff

January 22, 2016 at 14:35

Hello,

Are you using Safari for Windows?
This browser hasn’t been supported already. Please read the articles:
http://www.forbes.com/sites/adriankingsleyhughes/2012/07/25/is-apples-safari-for-windows-dead/#4b7b758d7900
http://appleinsider.com/articles/12/07/25/apple_kills_windows_pc_support_in_safari_60

Check your site in Safari for Mac.

Regards,
Eva Kemp.

#109476 Copied

steffen1511

Participant

January 22, 2016 at 14:37

Yes Safari for Windows. And now? What can we do here, that the image is displayed ??

#109478 Copied

steffen1511

Participant

January 22, 2016 at 14:46

In your demo but it goes well. So we have to find a solution please.

#109479 Copied

steffen1511

Participant

January 22, 2016 at 14:48

Demo Background

#109480 Copied

Eva Kemp

Support staff

January 25, 2016 at 11:52

Hello,

I’ve set Scroll Effect to “Move with Content” in the row settings where you added parallax image.
Please clear browser cache and check now.

Thank you.
Regards,
Eva Kemp.

#109777 Copied

steffen1511

Participant

January 25, 2016 at 17:21

OK, fine. The ticket can be closed. Thank you!

#109884 Copied

Eva Kemp

Support staff

January 25, 2016 at 19:36

Hello,

You’re welcome.

Regards,
Eva Kemp.

#109925 Copied
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Parallax background image not there in Safari

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