Forum Replies Created

Viewing 30 posts - 4,531 through 4,560 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 16:06

    Hello,

    I’ve changed slider sizes for mobile.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 16:01

    Hello,

    Sidebar menu isn’t shown because you haven’t added products to product categories http://prntscr.com/aumo6a .
    Mark some products with the categories you created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 15:54

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 13:58

    Hello,

    I’ve changed Layer Grid Size in Revolution Slider settings.
    Please check slider again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 13:35

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Also you must update all required plugins https://www.8theme.com/download-plugins/ including Visual Composer as there was incompatibility issue of it and WordPress 4.5.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 13:25

    Hello,

    As you reverted parent theme back I’ve re-scanned the strings again.
    So now you need translate “classico” domain strings:
    http://storage3.static.itmages.com/i/16/0420/h_1461155137_9653193_44096c59dd.png

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 13:11

    Hello,

    Have you updated VC plugin to the latest version https://www.8theme.com/download-plugins/ ?
    Also VC authors changed code for Tabs element in the update and you have to recreate Tabs element on your pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:22

    Hello,

    You’re welcome and thank you for your feedback. We appreciate it very much.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:21

    Hello,

    I’ve updated Woocommerce translation files.
    Clear browser cache and check translation now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:12

    Hello,

    Please use this css code:

    @media (max-width: 480px) {.top-bar {
        padding-top: 0px;
        padding-bottom: 10px;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:08

    Hello,

    Please use this code in custom.css file:

    .owl-buttons .owl-next:before, .owl-buttons .owl-prev:before {
       color: red;
    }
    .owl-buttons .owl-next, .owl-buttons .owl-prev {
       background-color: green;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 12:04

    Hello,

    I’ve set Default checkout template in Theme Options > Shop > Checkout Page. Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 11:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 11:54

    Hello,

    I’ve changed the code to this one:

    @media (max-width: 480px) {h2.vc_custom_heading {
       font-size: 20px !important;
    }}

    Please check now.

    To change header color add this css code in custom.css file:

    .header-wrapper.header-type-6 {
        background-color: green;
    }
    .main-nav {
       background-color: white;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 11:23

    Hello,

    Search result page use main index file. If you want to create custom template for search results page please refer to WordPress documentation http://codex.wordpress.org/Creating_a_Search_Page .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 10:57

    Hello,

    Please specify what words you can’t translate.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 10:54

    Hello,

    1. I’ve removed Titan One font family in Typography settings and left only Georgia font.
    Check the tabs now.

    2. Add this code in custom.css file:

    .single-product .wishlist-btn-container.with-styles {
       width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 10:43

    Hello,

    Try to use this code in custom.css file:

    .items-slider .slider .slide-item .outofstock {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 10:10

    Hello,

    Copy header.php file into child theme and add the needed code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 10:08

    Hello,

    I’ve edited that file. Please check icon now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 09:31

    Hello,

    As I see VC editor is working fine:
    http://storage3.static.itmages.com/i/16/0420/h_1461141013_2129652_822ac5caaf.png

    Try to check in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 09:24

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 09:14

    Hello,

    Please check the test result page http://www.webpagetest.org/result/160420_93_H45/1/details/ .
    As you can see some images are causing slow loading.
    Also please try solutions from these articles:
    https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
    http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
    http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

    and update theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 09:09

    Hello,

    As I see you used some cache plugin and there is cache stored via FTP, which may cause the issue.
    Please delete “cache” folder in wp-content directory, clear browser cache/cookies and check site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:57

    Hello,

    You have to rename default.custom.css to custom.css. Do this via FTP in wp-content/themes/legenda directory.
    Do you want to change header color only on mobile or for desktop version too?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:53

    Hello,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:35

    Hello,

    Unfortunately there is no such possibility.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:34

    Hello,

    Please add this code in Theme Options > Custom CSS:

    @media only screen and (max-width: 480px) and (min-width: 320px){
    .header.fixed-header{
        transform: rotate(0deg) !important;
    }
    }

    As for the header image please provide us with wp-admin credentials.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 4,560 results - 4,531 through 4,560 (of 31,382 total)
Viewing 30 posts - 4,531 through 4,560 (of 31,382 total)
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