Hello,

I also told you to update the theme and rest of required plugins.
Please do this and check VC editor after that.

Regards,
Eva Kemp.

Hello,

The problem was you wrote App URL incorrectly in the chat settings. I’ve edited it.
Clear browser cache and check the plugin work now.

Regards,
Eva Kemp.

Hello,

Sorry, but VC plugin isn’t implemented in IDStore theme.
We don’t guarantee its full compatibility as it wasn’t tested with the theme.

To change footer background use this code in custom.css file:

.container_footer_bg {
    background-color: #222222;
}

Write your color value.

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

According as to our company politics so to other developers on ThemeForest we don’t provide extending support or bugs fixes for 3rd-party plugins, even if they’re included in our theme. The problem persists with default WordPress theme too (activate Twenty Sixteen theme and check it yourself) and you have to ask plugin authors regarding this issue.

Thank you for understanding.

Regards,
Eva Kemp.

Hello,

There is no such shortcode. Your posts will be shown on Blog page if you select it as Posts page in wp-admin panel > Settings > Reading.

Regards,
Eva Kemp.

Hello,

There is incompatibility issue with WordPress 4.5 version and old VC plugin. Update the plugin to the latest version https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

Hello,

Please provide site name where the problem persists and WP admin credentials in Private Content.

Regards,
Eva Kemp.

Hello,

1. Please use this css code:

.sidebar-widget.woocommerce.widget_recent_reviews img {
    width: 100%;
}
.sidebar-widget.woocommerce.widget_recent_reviews .star-rating {
    display: block !important;
}

2. Do you want to remove sidebar on mobile for products page only?

Regards,
Eva Kemp.

Hello,

We can’t access your site because of the error:
An error occurred during a connection to wearels.co.za. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

There is some issue with your SSL certificate.
Contact your hosting provider regarding it.

Regards,
Eva Kemp.

Hello,

Ok, looking forward to your reply.

Regards,
Eva Kemp.

Hello,

You need update VC plugin https://www.8theme.com/download-plugins/ as there was incompatibility issue with WordPress 4.5 version.

As for banners please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.banner .banner-content h5 {
    display: block;
}

Regards,
Eva Kemp.

Hello,

As the issue persists with other themes too, you need ask VC authors about it. You can write your question in comments section http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments .

Regards,
Eva Kemp.

Hello,

You’re welcome.
We’d be thankful if you leave a review on ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .

Thank you.

Regards,
Eva Kemp.

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.