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  Jacky

  Participant

  April 21, 2016 3:30 pm

  Hello,

  I can’t see my widgets anymore. I know this is an issue with WPML because when I deactivate WPML I can see them again.
  Though your theme is the only one that has this issue for now, I tried the 3 standard WP themes and those work fine with WPML activated and visible widgets.

  Do you know what might go wrong?

  Greetings,
  Jacky

  Site URL: hidden

  Theme version: 1.6

  WooCommerce version: 2.5.5

  #122399 copied to clipboard

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  Eva Kemp

  Support staff

  April 21, 2016 3:44 pm

  Hello,

  As I see widgets are shown http://storage3.static.itmages.com/i/16/0421/h_1461249910_1813692_f00ac86577.png .
  Please clarify the issue with more details.

  Regards,
  Eva Kemp.

  #122411 copied to clipboard

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  Jacky

  Participant

  April 21, 2016 4:10 pm

  Hello Eva,

  With WPML I get to see it like this:

  With WPML deactivated I get to see it like you do.

  Greetings.

  #122423 copied to clipboard

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  Eva Kemp

  Support staff

  April 21, 2016 4:14 pm

  Hello,

  Please update all WPML plugins and check Widgets area after that.

  Regards,
  Eva Kemp.

  #122424 copied to clipboard

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  Jacky

  Participant

  April 26, 2016 9:01 am

  Hello Eva,

  Those are up to date, but still I can’t see the widgets.

  Greetings,
  Jacky

  #122909 copied to clipboard

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  Eva Kemp

  Support staff

  April 26, 2016 11:24 am

  Hello,

  Could you please specify after which actions that issue has appeared?

  Regards,
  Eva Kemp.

  #122927 copied to clipboard

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  Jacky

  Participant

  April 26, 2016 11:33 am

  Hello Eva,

  I first noticed it when I updated all plug-ins + WordPress (to 4.5). But it could be before that because I added the widgets themselves in an earlier state.
  The Customizer (under the same tab as Widgets) doesn’t work really much either.

  I tested this on a fresh installed site, with all plug-ins and WP up to date, but the problem is there too.

  Greetings.

  #122931 copied to clipboard

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  Jack Richardson

  Support staff

  April 27, 2016 3:46 pm

  Hello,

  The issue has been resolved.
  Please check widgets area now.

  Best regards,
  Jack Richardson.

  #123178 copied to clipboard

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  Jacky

  Participant

  April 28, 2016 8:44 am

  Hello,

  Super!

  Greetings.

  #123279 copied to clipboard

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  Jack Richardson

  Support staff

  April 28, 2016 9:04 am

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #123287 copied to clipboard

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