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Viewing 30 posts - 4,411 through 4,440 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 17:44

    Hello,

    Please show on our demo what hover effect you mean.
    Also provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 17:05

    Hello,

    Please provide us with FTP credentials.
    Also WP credentials are incorrect. Please check them.
    Are you using the latest version of Visual Composer plugin? Update it because there is incompatibility issue between WordPress 4.5 and old plugin version. You can download new archive version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 17:01

    Hello,

    You’re welcome.

    Thank you for your feedback.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 17:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 16:11

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
        height: 300px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 15:05

    Hello,

    1. As I see you’ve added this code to display all images similarly:

    .product-content-image img {
        height: 150px !important;
    }

    As your original images have different sizes they will be shown differently. Either keep using that code or upload original images with similar dimensions approximately 1,425px × 1,900px so they have high resolution.

    2. I’ve enabled the option “Hide empty categories” in Woocommerce Product Categories widget settings http://storage2.static.itmages.com/i/16/0425/h_1461592904_9214657_f789da1a4a.png . Please check now.

    3. I’ve reuploaded the folder “woocommerce” in the directory wp-content/themes/royal. Clear browser cache and check the Cart page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 14:51

    Hello,

    I’ve set Background Fit option to “cover” in revslider settings http://storage5.static.itmages.com/i/16/0425/h_1461591616_2049024_9c5484737d.png . Please check slider on mobile now.
    As for footer you’ve added margin-top value in VC editor http://storage4.static.itmages.com/i/16/0425/h_1461592159_5569813_629ed2fb54.png and it’s loading for mobile version too. Remove it.

    Concerning the video not displaying please refer to this article:
    http://demosthenes.info/blog/777/Create-Fullscreen-HTML5-Page-Background-Video

    Displaying the fullscreen background video on mobile devices presents several challenges:

    Most mobile platforms (iOS in particular) will refuse to autoplay HTML5 video to avoid potentially ruinous data charges.
    In such cases the video will be displayed with an embedded play button, which in turn…
    …may capture touches on the device, locking out links that may be in the content on top of the video.
    While it is possible to feature-detect support for video autoplay with JavaScript (a technique I will cover in a future article), the easiest solution is to use a media query that switches off the video entirely on smaller screens, substituting the placeholder image in the background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 13:51

    Hello,

    1. Please show a direct page where you have issue with images.

    2. I don’t see empty categories on your site. Please show a link where the issue persists.

    3. Provide us with FTP credentials. Have you modified theme files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 13:46

    Hello,

    The reason is you didn’t add price for the product http://storage9.static.itmages.com/i/16/0425/h_1461588425_2125881_715bb1e21a.png . Add it and check the page then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 13:36

    Hello,

    I’ve enabled the option back and added this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .col-md-3.col-md-pull-9.sidebar.sidebar-left {
        right: 5% !important;
        width: 100%;
    }

    Please check Blog page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 13:25

    Hello,

    We just wanted to tell that we made all possible modifications to optimize the theme.
    Perhaps your site loading is based on server configuration. Also check your site with other theme, for example https://www.woothemes.com/storefront/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 13:20

    Hello,

    As I see the latest version of Woocommerce is 2.5.5 https://wordpress.org/plugins/woocommerce/ and it’s compatible with Legenda 2.11.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 12:17

    Hello,

    That’s why I removed sidebar layout in Theme Options > Blog Layout. Check the links now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 12:13

    Hello,

    The problem with image display may be related to special symbol in the image name paví-perly.jpg. Try to rename the image with latin characters only.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 12:02

    Hello,

    Please add this code in custom.css file:

    @media (min-width: 1200px){.single-product-page .product-info .product_meta {
        margin-left: 200px;
        width: 350px !important;
    }
    .single-product-page .product-info .product_meta .product_meta {
       margin-left: initial;
    }}

    You can translate the text in the file wp-content/themes/legenda/framework/theme-functions.php in line 1265.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 11:04

    Hello,

    Provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 11:02

    Hello,

    You must update VC plugin. Download the archive here https://www.8theme.com/download-plugins/ and upload it via FTP overwriting the existing “js_composer” folder in wp-content/plugins directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 11:00

    Hello,

    Please give us WP and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 10:57

    Hello,

    You’re welcome.
    May we close the topic now?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 10:27

    Hello,

    I don’t see the code I advised you to add:

    .products-grid .product-title {
       height: 30px;
    }

    Please add it in Custom CSS for desktop section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 10:24

    Hello,

    I’ve set Sidebar Position to no sidebar in Theme Options > Blog Layout. Please check the pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 10:15

    Hello,

    That was shown only as an example that our theme is compatible with WPML plugin and you can create multilingual site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 09:23

    Hello,

    As I see you’ve already removed the image http://storage8.static.itmages.com/i/16/0425/h_1461572532_4787626_7669918d82.png , haven’t you?

    3. Please read how to mark featured products https://support.woothemes.com/hc/en-us/articles/203104327-Mark-Product-as-Featured .
    Provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 09:19

    Hello,

    As I see your original image is too small – 430px × 600px. You need upload high resolution image with approximate sizes 1,425px × 1,900px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 09:09

    Hello @letsdesignit,

    You don’t need to remove theme code if VC editor is working fine now.
    Let us know if further assistance is required.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 09:08

    Hello,

    Could you please show on a screenshot what is wrong?
    What mobile device are you testing on?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 09:02

    Hello,

    I’ve added this code in functions.php file to remove cached menu:

    function et_get_main_menu($menu_id = 'main-menu') {
        $custom_menu_slug = 'custom_nav';
        $cache_slug = 'et_get_' . $menu_id;
        if($menu_id == 'main-menu-right') $custom_menu_slug = 'custom_nav_right';
        $custom_menu = etheme_get_custom_field( $custom_menu_slug );
        $one_page_menu = '';
        if(etheme_get_custom_field('one_page')) $one_page_menu = ' one-page-menu';
        if(!empty($custom_menu) && $custom_menu != '') {
            $output = false;
            //$output = wp_cache_get( $custom_menu, $cache_slug );
            if ( !$output ) {
                ob_start(); 
                
                wp_nav_menu(array(
                    'menu' => $custom_menu,
                    'before' => '',
                    'container_class' => 'menu-main-container'.$one_page_menu,
                    'after' => '',
                    'link_before' => '',
                    'link_after' => '',
                    'depth' => 4,
                    'fallback_cb' => false,
                    'walker' => new Et_Navigation
                ));
                
                $output = ob_get_contents();
                ob_end_clean();
                
                wp_cache_add( $custom_menu, $output, $cache_slug );
            }
            
            echo $output;
            return;
        }
        if ( has_nav_menu( $menu_id ) ) {
            $output = false;
            //$output = wp_cache_get( $menu_id, $cache_slug );
            if ( !$output ) {
                ob_start(); 
                
                wp_nav_menu(array(
                    'theme_location' => $menu_id,
                    'before' => '',
                    'container_class' => 'menu-main-container',
                    'after' => '',
                    'link_before' => '',
                    'link_after' => '',
                    'depth' => 4,
                    'fallback_cb' => false,
                    'walker' => new Et_Navigation
                ));
                
                $output = ob_get_contents();
                ob_end_clean();
                
                wp_cache_add( $menu_id, $output, $cache_slug );
            }
            
            echo $output;
        } else {
            ?>
                <br>
                <h4 class="a-center">Set your main menu in <em>Appearance > Menus</em></h4>
            <?php
        }
    }

    Clear browser cache and check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 08:55

    Hello,

    You can download revslider templates here https://revolution.themepunch.com/free-slider-exchange/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 08:53

    Hello,

    1. As I see you haven’t translated theme files in the directory wp-content/themes/legenda/languages. Please read our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate .

    2. Add empty Text widget in Appearance > Widgets > Place in header top bar area.

    3. Click the button “Edit” and change the url slug http://storage1.static.itmages.com/i/16/0425/h_1461570583_4214998_36aeec67ee.png , resave the page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 25, 2016 at 08:47

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .ultimate-map-wrapper.ult-adjust-bottom-margin {
       margin-bottom: 0px !important;
    }

    As I see there is no space between slider and first element:
    http://storage2.static.itmages.com/i/16/0425/h_1461570421_1410638_31359cf8b3.png

    Regards,
    Eva Kemp.

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Viewing 30 posts - 4,411 through 4,440 (of 31,382 total)
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