Questions - by pridiu - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 12 months ago ago by Jack Richardson

  • Avatar: pridiu
    pridiu
    Participant
    April 25, 2016 at 12:06

    Could you help me with following questions:

    1) Product pictures, how to make all the pictures using right proportions? That all the pictures have same picture area for example 300×500 and the picture inside is reduced in size if its wider or taller?

    2) How to hide empty product categories? Woocommerce product category widget has that option to hide, but it seems not working.

    3) There is no button go to CHECKOUT under shopping cart view. How to add one there?

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2016 at 13:51

    Hello,

    1. Please show a direct page where you have issue with images.

    2. I don’t see empty categories on your site. Please show a link where the issue persists.

    3. Provide us with FTP credentials. Have you modified theme files?

    Regards,
    Eva Kemp.

    Avatar: pridiu
    pridiu
    Participant
    April 25, 2016 at 13:57

    1. http://uus.floyd.ee/kategooria/moobel-ja-sisustuskaubad/relvakapid/

    Actually all pictures are somewhat having this issue, that they are not in proportions.

    2. http://uus.floyd.ee/kategooria/ehitusmaterjalid/estplast/

    If you check left menu bar you’ll see the empty ones.

    3. Private. I think i have not.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2016 at 15:05

    Hello,

    1. As I see you’ve added this code to display all images similarly:

    .product-content-image img {
        height: 150px !important;
    }

    As your original images have different sizes they will be shown differently. Either keep using that code or upload original images with similar dimensions approximately 1,425px × 1,900px so they have high resolution.

    2. I’ve enabled the option “Hide empty categories” in Woocommerce Product Categories widget settings http://storage2.static.itmages.com/i/16/0425/h_1461592904_9214657_f789da1a4a.png . Please check now.

    3. I’ve reuploaded the folder “woocommerce” in the directory wp-content/themes/royal. Clear browser cache and check the Cart page now.

    Regards,
    Eva Kemp.

    Avatar: pridiu
    pridiu
    Participant
    April 25, 2016 at 15:21

    1. I have no option to use high resolution images, so i prolly need to reduce the height importance more?

    2. Tnx

    3. Thats good, but now i need to get rid of the grey ribbon if you mouse over product image, can you help me with that, this also appears on related products part under product page.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2016 at 18:14

    Hello,

    1. In your case you can only use this css code:

    .product-content-image img {
        height: 150px !important;
    }

    3. Please add this code in Global Custom CSS:

    .footer-product {
      display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: pridiu
    pridiu
    Participant
    April 26, 2016 at 10:21

    Is there any way at all to make all the pictures without loosing the proportions?
    If there is possibility and it requires deveolpment as further action how much would it cost?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 26, 2016 at 10:28

    Hello,

    If images aren’t hard cropped they can’t save proportions as product block has fixed width/height.
    In your case you can enable hard crop option in Woocommerce > Settings > Products > Display and then regenerate thumbnails otherwise you need to edit/recreate original images with similar dimensions.

    Best regards,
    Jack Richardson.

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