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Viewing 30 posts - 4,201 through 4,230 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 09:21

    Hello,

    You need check revslider settings of your slider in general settings section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 08:54

    Hello,

    Have a nice day too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 08:46

    Hello,

    1./3. Please provide WP admin credentials.

    2. Please refer to WordPress documentation how to create child theme https://codex.wordpress.org/Child_Themes

    4. How to create custom tabs you can read here https://docs.woothemes.com/document/editing-product-data-tabs/ or use our default Custom Tab section for each product in product editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 4, 2016 at 08:31

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:53

    Hello,

    As I see VC editor is working fine http://storage6.static.itmages.com/i/16/0503/h_1462308669_5596479_aabc216480.jpeg , but you have to recreate Tabs element as it’s deprecated and VC authors modified its code. So remove current Tabs element in your home page and re-add a new one with your content, then save the page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:40

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:37

    Hello,

    As I see logo is on the left and “speech bubble” is removed.
    Do you still need assistance?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:32

    Hello,

    You don’t have to update the theme now.
    “Woocommerce” folder needs to be deleted before update only if woocommerce files were edited in the theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:25

    Hello,

    Please specify what exactly you want to modify and provide FTP credentials.
    We’ll help you to change the code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 21:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 17:22

    Hello,

    1. You need edit the file wp-content/themes/legenda/framework/theme-functions.php in line 1301 and change the link in the code <a href="<?php echo $reg_url; ?>">, replace <?php echo $reg_url; ?> with the url of your registration page.

    2. Sorry, but I don’t see “Free” text on the page http://storage3.static.itmages.com/i/16/0503/h_1462292447_3370981_b5be44a175.jpeg . Could you please clarify? Or do you mean you want to remove the word in brackets?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 17:11

    Hello,

    You have to update VC plugin to the latest version via FTP https://www.8theme.com/download-plugins/ as there was incompatibility issue between WordPress 4.5 version and old VC version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 17:03

    Hello,

    Sorry, it was my mistake.
    You put the code in the right section.
    Do you need further assistance?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 17:01

    Hello,

    You may try to use Loco Translate plugin https://wordpress.org/plugins/loco-translate/ .
    Also you can search for other plugins yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:59

    Hello,

    As I see the styles are loading from “cache” folder on your server.
    Please disable cache plugin, remove cache on a server and clear browser cache.
    Then check the footer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:21

    Hello,

    Cpanel info will be enough.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:17

    Hello,

    Please provide FTP credentials and we’ll check this issue.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:14

    Hello,

    The header image is fixed.
    Try to clear browser cache or check with another browsers.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:10

    Hello,

    You can order additional support via this form https://www.8theme.com/customization-services/ and our developers will assist you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 16:08

    Hello,

    Edit your static block, switch to Classic editor and add this code in Text editor (not Visual!):

    [vc_row css=".vc_custom_1422999466304{margin-top: 40px !important;margin-bottom: 0px !important;padding-bottom: 50px !important;}" bg_type="no_bg" bg_grad="background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #FBFBFB), color-stop(50%, #E3E3E3), color-stop(100%, #C2C2C2));background: -moz-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -webkit-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -o-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -ms-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);" parallax_style="vcpb-default" bg_image_repeat="no-repeat" bg_image_size="cover" bg_img_attach="fixed" parallax_sense="30" viewport_vdo="viewport_play" enable_controls="display_control" bg_override="0" animation_direction="left-animation" animation_repeat="repeat" parallax_content_sense="30" fadeout_start_effect="30" overlay_pattern_opacity="80" seperator_type="none_seperator" seperator_position="top_seperator" seperator_shape_size="40" seperator_svg_height="60" seperator_shape_background="#ffffff" seperator_shape_border="none" seperator_shape_border_width="1" icon_type="no_icon" icon_size="32" icon_style="none" icon_color_border="#333333" icon_border_size="1" icon_border_radius="500" icon_border_spacing="50" img_width="48" multi_color_overlay_opacity="0.6" ult_hide_row_large_screen="off" ult_hide_row_desktop="off" ult_hide_row_tablet="off" ult_hide_row_tablet_small="off" ult_hide_row_mobile="off" ult_hide_row_mobile_large="off" el_class="parallax-footer "][vc_column width="1/2" el_class="centered-logo"][vc_column_text css=".vc_custom_1434090673821{margin-bottom: 0px !important;}"]
    <p style="float: left; width: 100%;"><img class="alignnone size-full wp-image-16811" src="https://www.8theme.com/demo/woopress/parallax/wp-content/uploads/sites/13/2015/06/logo-footer.png" alt="" /></p>
    <p style="font-size: 14px;">Created with <span class="active"><i class="fa fa-heart"> </i></span> by <span class="active"><a href="https://www.8theme.com/">8theme</a></span>. All right reserved</p>
    [/vc_column_text][/vc_column][vc_column width="1/2" el_class="text-right"][ultimate_spacer height="10"][vc_column_text][share class="larger"][/vc_column_text][/vc_column][/vc_row]

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 15:58

    Hello,

    I’ve reuploaded VC plugin folder.
    Clear browser cache and check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 15:15

    Hello,

    Try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .header-logo img {
       margin-left: 11px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 15:02

    Hello,

    Please provide us with FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 14:58

    Hello,

    Have you edited default theme php files?
    Please provide FTP credentials.
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 14:45

    Hello,

    Try to update Contact Form 7 plugin and check the form after that. Also update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 14:39

    Hello,

    You can translate it in the translation file wp-content/themes/woopress/languages/default.po. Please read the documentation how to translate the theme https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:41

    Hello,

    Please clarify your last query with more details.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:39

    Hello,

    Yes, your last post was submitted on April 29, wasn’t it?
    I replied to your questions. Could you send screenshots for mentioned items in my post?

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 4,201 through 4,230 (of 31,382 total)
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