Forum Replies Created

Viewing 30 posts - 31,261 through 31,290 (of 31,366 total)
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  • Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:20

    Hello,

    Please refer to our documentation https://www.8theme.com/demo/docs/idstore/index.html#!/idstore_shortcodes > IDStore Shortcodes.
    The shortcode [etheme_contacts] inserts the functionality of a contact form.

    Regards,
    Eva Kemp.

    #1777 Copied In reply to: Contact Us page won't show
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:11

    You need to put in an URL of the product where your customers will be redirected to when the button is clicked

    product url

    Regards,
    Eva Kemp.

    #1775 Copied In reply to: Button problem on single products page
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:01

    Hello,

    We have taken into account this issue and we’ll try to fix it as soon as possible.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #1774 Copied In reply to: JS error
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 16:33

    Hello,

    Sorry but we don’t know the exact time. The developers are still working on it.
    Please take our apologies for the inconveniences.

    Regards,
    Eva Kemp.

    #1772 Copied In reply to: Visual Composer Fix
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 16:16

    Hello,

    I’ve imported demo content into your site.
    Please check now.

    Regards,
    Eva Kemp.

    #1767 Copied In reply to: How to install demo data?
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 15:34

    Hello,

    Unfortunately there is no such feature by default. You can remove both icons editing custom.css. But such way image won’t be linked.
    What you’ve described can be achieved only by additional customization in the theme files. If you have the required skills you may try to make changes in a child theme.

    Regards,
    Eva Kemp.

    #1761 Copied In reply to: Hover Icons
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 15:29

    Hello,

    Sorry for a delay.
    Besides you’ve translated our themes files, you also need to translate woocommerce file in /wp-content/plugins/woocommerce/i18n/languages. The file is woocommerce-mk_MK.po. Make the changes to it too.

    If this doesn’t help, let us know and we’ll investigate it further.

    Regards,
    Eva Kemp.

    #1759 Copied In reply to: Translation problem
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 15:09

    Hello,

    I couldn’t log in to wp-admin panel. The password is incorrect.

    Please check if you are using the 3rd header type. You can do this in Theme Options > Header > Header Type. You should change the number in .header-type-3 to the one you are using (header-type-1 or header-type-5).

    Regards,
    Eva Kemp.

    #1758 Copied In reply to: Logo Size
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:51

    Hello,

    You should add the following code to custom.css file (how to create this file you can watch here):

    .fixed-header .menu > li > a:hover:after, .main-nav .menu > li > a:hover:after{
 content: "";
 position: absolute;
 width: 100%;
 height: 80px;
 bottom: -55px;
 left: 0;
}

    Soon we’ll fix this in our update.

    Regards,
    Eva Kemp.

    #1755 Copied In reply to: Menu not selectable
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:46

    You are welcome.

    Best regards,
    Eva Kemp.

    #1752 Copied In reply to: Problem with sidebar widget category
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:45

    Hello,

    If there are compatibility problems with the plugin and our theme for the reasons some woocommerce hooks are missing, and the plugin developer notifies you about it, then please clarify what hooks are missing and we’ll add them to our theme.

    Regards,
    Eva Kemp.

    #1751 Copied In reply to: Woocommerce points and rewards hook missing
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:35

    Hello,

    I’ve changed the Permalinks settings and the 404 error has gone. Please check now.

    Regards,
    Eva Kemp.

    #1747 Copied In reply to: Problem with sidebar widget category
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:31

    Hello,

    We are sorry for a long delay.
    There was incompatibility problem with WP 3.9. We’ve fixed this issue. Please check if everything is fine now.

    Regards,
    Eva Kemp.

    #1744 Copied In reply to: JS error
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:29

    Hello,

    Sorry for a long delay.
    There is a problem with the default theme too. I advise you to read woocommerce documentation how to create products: http://docs.woothemes.com/document/managing-products/
    Also if you want to use attributes for the products you have to create variable products.

    Regards,
    Eva Kemp.

    #1743 Copied In reply to: Updating the Theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:10

    Hello,

    Please provide us with the admin panel credentials to check what the issue is.

    Regards,
    Eva Kemp.

    #1738 Copied In reply to: Layer Slider not showing up
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:07

    You are welcome.

    Regards,
    Eva Kemp.

    #1736 Copied In reply to: Portfolio Listing Display Issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 14:03

    Hello,

    Please provide us with the admin panel and FTP credentials to check the issue.

    Regards,
    Eva Kemp.

    #1734 Copied In reply to: Add to cart button not showing in Woocommerce :: Follow-up
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 13:59

    Hello,

    In the previous post you’ve been asked if you had added WPLANG prefix with your language name in wp-config.php. Please check this.
    Also please provide us with the FTP and admin panel access to check the issue.

    Regards,
    Eva Kemp.

    #1732 Copied In reply to: Translation to Russian
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 13:54

    Hello,

    The first line means that the logo width will be increased.
    The second line means that the div width for menu will be decreased.

    Regards,
    Eva Kemp.

    #1730 Copied In reply to: Logo Size
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 13:36

    Hello,

    You can try to upload the plugins via FTP in the wp-content/plugins folder and then activate them in admin panel.
    If the issue still persists please provide us with the login details to admin panel and FTP in Private Content.

    Regards,
    Eva Kemp.

    #1729 Copied In reply to: Plugins won't install
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 13:23

    Hello,

    Please try to import Legenda_demo_data.xml file which is located in your archive folder with the theme. Go to Tools > Import > WordPress > upload chosen Legenda_demo_data.xml file, press Upload File and import
    – Check Download and import file attachments and press Submit button.

    Let us know if the problem is still there.

    Regards,
    Eva Kemp.

    #1728 Copied In reply to: How to install demo data?
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 13:03

    Hello,

    You can add products to your homepage using Visual Composer > Add row > Select Content Element “Products” and for “Display Type” choose “Grid”.

    Unfortunately the products can’t be displayed the way shown on the screenshot. If you want to set them as columns it can be done only for Grid.

    Regards,
    Eva Kemp.

    #1726 Copied In reply to: Display products on main page
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 12:53

    Hello,

    Thank you for the details, but I was unable to access the wp-admin panel. Please check if the credentials are correct or change the password to the one without special symbols.

    Also I don’t see the accordion on your home page. Have you removed the code?

    Regards,
    Eva Kemp.

    #1723 Copied In reply to: Accordion shortcode
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 12:39

    Hello,

    In the admin panel you should edit Theme Options > Portfolio and set “Enable Lightbox For Projects” to “Off”.
    Let us know if you need more help.

    Regards,
    Eva Kemp.

    #1722 Copied In reply to: Hover Icons
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 12:24

    Hello,

    Could you please provide us with the login details to admin panel and FTP in Private Content?

    Regards,
    Eva Kemp.

    #1721 Copied In reply to: page "YOUR ORDER" not working
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 11:59

    Hello,

    Sorry for a delay.
    You have the option “Disable ‘Add To Cart’ button and shopping cart ” enabled. You have to uncheck it. After that the button will be displayed.

    Regards,
    Eva Kemp.

    #1716 Copied In reply to: Button problem on single products page
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 11:48

    Hello,

    The problem is with permalinks. To fix this issue you should make the following changes in wp-admin panel > Settings > Permalinks:
    – Under common settings select “Post Name”;
    – Within the Option Menu put this in the box Product category base – /shop (or the name of your products page);
    And save the changes.

    Regards,
    Eva Kemp.

    #1715 Copied In reply to: Problem with sidebar widget category
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 11:39

    Hello,

    The video link from vimeo was written incorrectly. I’ve edited it and the video is showing now.
    Also you didn’t have the code inserted for Revolution Slider in your home page (you don’t have any sliders in layerslider section). I’ve added the code. Please check now.

    Also please note you should carefully recheck the links you post as we provide support only to the issues that refers to our themes.

    Regards,
    Eva Kemp.

    #1714 Copied In reply to: Layer Slider / Vimeo not working after update
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 11:23

    Hello,

    We’ve changed the file script.js in the “js” folder. Now the portfolio page is working correctly.
    Please check.

    Regards,
    Eva Kemp.

    #1713 Copied In reply to: Portfolio Listing Display Issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 11:14

    Hello,

    You can add banner via widgets as described in the documentation https://www.8theme.com/demo/docs/idstore/index.html#!/widgets > Widgets. You’ll find the following code:
    `<div class=”banner banner-transform”>
    <img src=”http://YOUR_PATH/wp-content/themes/idstore/images/Custom-banner1.jpg”&gt;
    <div class=”mask”>
    <h2>Nice Demo Banner</h2>
    <p>It is a long established fact that a reader will be distracted by the readable content of page when looking at its layout.</p>
    <a href=”#” class=”button”>Read More</a>
    </div>
    </div>`
    Don’t forget to replace “YOUR_PATH” with the directory where the banner is located.
    Or you can place the code into your home page.

    Revolution Slider can be updated in your admin panel > Revolution Slider. At the right bottom of the page you’ll see “Update Plugin” button.

    Regards,
    Eva Kemp.

    #1710 Copied In reply to: Creating custom banner
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    Viewing 31,290 results - 31,261 through 31,290 (of 31,366 total)
Viewing 30 posts - 31,261 through 31,290 (of 31,366 total)
1 2 3 … 1,042 1,043 1,044 1,045 1,046

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