Add to cart button not showing in Woocommerce :: Follow-up

This topic has 10 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

  • Avatar: lennert@bsur.com
    lennert@bsur.com
    Participant
    April 22, 2014 at 13:58

    Brian,

    I was away for a few days so I was not able to reply before you closed the posting. Unfortunately the answer you provided did note solve my problem.

    As you can see from the screenshot (http://bsuragency.com/ftpfactory/errors/error2.pngerror 2) I have set default selections but the Add to cart’ button is not showing.

    Again, when inspecting I found the following Javascript error:
    “Uncaught TypeError: undefined is not a function (index):151

    When I select a different theme everything works as it should (http://bsuragency.com/ftpfactory/errors/error3.pngerror 3)

    P.S. Am using Woocommerce 2.1.7 and TheLeader – 8theme WordPress theme Version: 1.4. and WordPress 3.8.2

    Regards,

    Lennert

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 22, 2014 at 14:03

    Hello,

    Please provide us with the admin panel and FTP credentials to check the issue.

    Regards,
    Eva Kemp.

    Avatar: lennert@bsur.com
    lennert@bsur.com
    Participant
    April 22, 2014 at 14:18

    Credentials added below.

    Lennert

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2014 at 12:43

    Hello,

    We’re unable to log in to admin panel, got the error:
    “You do not have sufficient permissions to access this page.”

    Please allow the access to the panel.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lennert@bsur.com
    lennert@bsur.com
    Participant
    April 23, 2014 at 12:49

    Eva,

    Yesterday I got the following message:

    A user with username “evakemp” who has administrator access signed in to your WordPress site.
    User IP: 178.94.109.232
    User hostname: 232-109-94-178.pool.ukrtel.net

    The IP Address points to a location in Ukraine which I felt was suspicious. Please let me know the location of your office. Not happy giving full control for my website at this moment in time.

    Regards,

    Lennert

    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2014 at 15:55

    Hello,

    The expert who is working on your issue is currently on business trip in Ukraine. Please don’t worry.
    We’ll appreciate if you give us access to the site and admin panel for further investigation.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lennert@bsur.com
    lennert@bsur.com
    Participant
    April 23, 2014 at 15:58

    Eva,

    He should have access now.

    Regards,

    Lennert

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 23, 2014 at 21:40

    Hello,
    Thanks. Check now, please.
    Also wanted to note: to create footer you should add necessary widgets to footer widget areas (Appearance > Widgets)
    https://www.8theme.com/demo/docs/leader/index.html#!/widgets

    Regards,
    Olga Barlow

    Avatar: lennert@bsur.com
    lennert@bsur.com
    Participant
    April 24, 2014 at 16:59

    Olga,

    Thanks for fixing it but can you let me know what you did? Was it a setting I missed? Don’t want to bother you again when I upgrade either WordPress, the theme or another plug-in.

    Regards,

    Lennert

    Avatar: Eva
    Eva Kemp
    Support staff
    April 24, 2014 at 19:10

    Hello,

    There was a bug with demo blocks in our theme.
    We’ve disabled footer demo block in Theme Options.

    Regards,
    Eva Kemp.

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The issue related to '‘Add to cart button not showing in Woocommerce :: Follow-up’' has been successfully resolved, and the topic is now closed for further responses

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