Forum Replies Created

Viewing 30 posts - 31,231 through 31,260 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 12:20

    Hello,

    It can be edited in custom.css. You should insert a code something like:

    .header-type-3 .main-nav .menu > li { margin-right: 85px; }

    and set the value you need.
    What code to insert you can find via browser, right click on the site menu and select “Inspect Element”.

    If you have any issues, please provide us with the login details to admin panel and FTP in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 12:06

    Hello,

    Sorry for a long delay.
    We’ve fixed the issue and now the logo is placed in center.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 11:37

    Hello,

    Please provide us with the site name and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 11:35

    As I’ve told you before the dimensions for images are set. Please have a look at the screenshot:
    dimensions

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 11:01

    Hello,

    Sorry, but there is no such option by default in our theme.
    You have to customize the files yourself if you have the needed skills. The links below may help you:
    http://docs.woothemes.com/document/adding-product-images-and-galleries/
    http://docs.woothemes.com/document/for-the-cause/
    http://docs.woothemes.com/document/third-party-custom-theme-compatibility/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 10:03

    I’ve checked the images information and all dimensions are set. I can’t find any problem with the images display on your site. There is nothing wrong with the theme.

    Please note we provide support only to the issues that strictly refer to our themes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 10:00

    Hello,

    1. You can change the front page in admin panel > Settings > Reading, find “Front page displays” line and tick “A static page (select below)”, Front page: select “Shop” from the dropdown menu.

    2. You can disable the category image in custom.css file. Find the class .cat-banner and add the following line:
    .cat-banner { display: none; }
    Don’t forget to create custom.css file in wp-content/themes/blanco in enable it in admin panel > Theme Options > Enable Custom CSS file.

    3. Do you want to remove the whole dropdown menu or just the line “sort by newness”? Please provide us with the link where it’s displayed and login details to admin panel in Private Content.

    4. Unfortunately it can’t be changed by default in our theme. The categories are shown in the alphabetical order. If you have the required skills you may try to change it yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:36

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:29

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:29

    Hello,

    You can set images dimensions in the admin panel > Theme Options > Products Page Layout > Product Images Width and Product Images Height.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:24

    Hello,

    I’ve made some changes in custom.css. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:15

    Hello,

    Could you please provide us with the FTP and admin panel login details to check the issue?
    Also please allow the access to http://www.theaberdeengreenschool.org to see the problem on our side.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 09:07

    Hello,

    Sorry but there is no such feature by default in the theme. If you have the required skills you may try to make some customization in the files creating a child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 08:57

    Hello,

    If you want the site to be displayed as on the corporate demo, then you should choose “Corporate” in Theme Options > Import/Export and not “E-Commerce” from the dropdown menu.
    I advise you to reinstall WP and install the new clear theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 08:52

    Hello,

    You need to disable the script in Woocommerce settings. Please refer to our documentation how to do this: https://www.8theme.com/demo/docs/legenda/index.html#!/woocommerce

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 08:24

    Hello,

    Please provide us with the site name and admin panel access in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 07:55

    Hello,

    We are glad the issue has been fixed.
    Don’t hesitate to contact us if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 23, 2014 at 07:41

    Hello,

    This is the theme problem.
    We have taken into account this issue and we’ll try to fix it as soon as possible.
    Please take our apologies for the caused inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 20:56

    We are glad you was able to find the solution.
    Let us know if you have any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 20:19

    I don’t see the author name and the date on your site.
    Have you already removed it? Please provide us with the link where this data is displayed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 19:38

    Hello,

    The problem may be caused by the reason Safari for Windows is no longer supported. That’s why you’re getting this problem.
    Are you using the latest version for IE?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 19:32

    Hello,

    You can change the background color for footer block in custom.css file. How to create this file you can watch here.

    If you have some problems please provide us with the site and admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 19:12

    Hello,

    Could you please provide us with the wp-admin panel and FTP credentials to check the issue from our side?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 19:06

    Hello,

    It can’t be done by default in our theme. You have to customize the theme files to get this worked.
    If you have the needed skills you may make the changes in a child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 18:55

    Thank you for the login details.
    The problem was you had low value for WP memory limit. I’ve changed it in wp-config.php, just added the line:
    define('WP_MEMORY_LIMIT', '96M');

    Please check if the problem has been solved.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 18:22

    Thank you @pehlavoon.
    Don’t hesitate to contact us if there are any questions.

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:57

    Sorry for misunderstanding.
    To disable Shopping Cart you need go to admin panel > Blanco – Theme Settings > Header > uncheck “Enable cart widget”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:49

    In this case you have to edit the home page and insert the code of the banner in text mode. If you don’t want the default content to be displayed on the home page you may remove it and insert the banner code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:34

    Hello,

    You can enable search form in Theme Options > Header > Enable search form in header > On.
    If you still have problem, please provide us with the admin panel and FTP credentials to assist you further.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 22, 2014 at 17:28

    Hello,

    There was an incompatibility issue with WP 3.9 version. I’ve made some changes to the theme files and now the site should be displayed correctly.
    Please check.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 31,231 through 31,260 (of 31,366 total)
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