Page 1041 – 8theme.com

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Eva Kemp

Participant

April 24, 2014 at 12:33

Now it’s fixed.
Please note we provide support only to the issues that strictly refer to our theme, not to WP settings. Next time please check your permalinks and other WP settings carefully.

Thank you for understanding.
Regards,
Eva Kemp.

#1958 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Participant

April 24, 2014 at 12:27

Hello,

Please look at our tutorial how to create a menu. You can find it here.
If you still problems please provide us with wp-admin panel details to assist you further.

Regards,
Eva Kemp.

#1957 Copied In reply to: Can’t save locations or add categories to Primary menu

Eva Kemp

Participant

April 24, 2014 at 11:56

Hello,

Please provide us with the admin panel and FTP credentials to check this issue.
Thank you.

Regards,
Eva Kemp.

#1951 Copied In reply to: Our Offers & Brand Widgets

Eva Kemp

Participant

April 24, 2014 at 11:43

Hello,

Please provide us with the admin panel and FTP credentials.
Thank you.

Regards,
Eva Kemp.

#1950 Copied In reply to: Plugin (brands) alignment problem in single product page

Eva Kemp

Participant

April 24, 2014 at 11:36

Hello,

Sorry, but could you clarify where I can see “Products Archive” title on your site? Please provide me with the link or screenshot as I don’t see it on the products page.
Thank you.

Regards,
Eva Kemp.

#1949 Copied In reply to: Product page title tag

Eva Kemp

Participant

April 24, 2014 at 11:29

Hello,

Thank you for the credentials.
The problem was with Permalinks settings. I’ve made some changes and now the site is working correctly.
Please check it.

Regards,
Eva Kemp.

#1948 Copied In reply to: XMarket 1.7 It is compatible with WooCommerce 2.1.7

Eva Kemp

Participant

April 24, 2014 at 11:14

Hello,

Unfortunately it can’t be done by default in our theme.
If you have the needed skills you may make changes in a child theme and css file.

Regards,
Eva Kemp.

#1947 Copied In reply to: search in top main menu

Eva Kemp

Participant

April 24, 2014 at 11:11

You are welcome.

Regards,
Eva Kemp.

#1944 Copied In reply to: Several problems with product appearance and previews

Eva Kemp

Participant

April 23, 2014 at 18:54

Hello,

Could you please provide us with the link to see the issue?
Also please give us the admin panel credentials.
Thank you.

Regards,
Eva Kemp.

#1905 Copied In reply to: Change prices from-to to lowest

Eva Kemp

Participant

April 23, 2014 at 18:52

Hello,

This documentation may help you to upgrade the theme:
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade > Upgrade
Just follow the instructions.

Regards,
Eva Kemp.

#1904 Copied In reply to: upgrades how?

Eva Kemp

Participant

April 23, 2014 at 18:45

You are welcome.

Regards,
Eva Kemp.

#1902 Copied In reply to: How to add a subtitle?

Eva Kemp

Participant

April 23, 2014 at 18:08

Hello,

It can be done via Visual Composer, just add a row under Revolution Slider and select Text block from the elements. You need insert the code:

[title subtitle="Your text here"]Popular products[/title]

If you have some difficulties, let us know.

Regards,
Eva Kemp.

#1898 Copied In reply to: How to add a subtitle?

Eva Kemp

Participant

April 23, 2014 at 17:34

Thank you for the login details, but you haven’t given the site name.

Regards,
Eva Kemp.

#1897 Copied In reply to: Product page title tag

Eva Kemp

Participant

April 23, 2014 at 15:55

Hello,

The expert who is working on your issue is currently on business trip in Ukraine. Please don’t worry.
We’ll appreciate if you give us access to the site and admin panel for further investigation.

Thank you.

Regards,
Eva Kemp.

#1893 Copied In reply to: Add to cart button not showing in Woocommerce :: Follow-up

Eva Kemp

Participant

April 23, 2014 at 15:43

Hello,

You can find the latest theme version on themeforest.net:
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

If you are looking for some other updates, please clarify with more details to be able to assist you further.
Thank you.

Regards,
Eva Kemp.

#1892 Copied In reply to: upgrades how?

Eva Kemp

Participant

April 23, 2014 at 15:38

Unfortunately we don’t know the exact date when the issue will be fixed. Sorry.
For now you may try to downgrade WP version to get VC working.

Thank you for understanding.

Regards,
Eva Kemp.

#1891 Copied In reply to: Disappearing content upon WP upgrade

Eva Kemp

Participant

April 23, 2014 at 15:35

Hello,

We’re glad the problem has been fixed.
If you need more help don’t hesitate to contact us.

Have a nice day.
Regards,
Eva Kemp.

#1888 Copied In reply to: Slider not working on Safari and IE

Eva Kemp

Participant

April 23, 2014 at 15:32

Never mind. We’re glad the problem has been fixed.
Now this topic will be closed. If you have other questions, please create a new one.

Regards,
Eva Kemp.

#1886 Copied In reply to: page "YOUR ORDER" not working

Eva Kemp

Participant

April 23, 2014 at 15:11

Hello,

This problem doesn’t persist for all logged in users, only for admin. For some reason our theme files aren’t loading, but the standard woocommerce ones. We haven’t found any problems in our theme.
Please contact woocommerce support to find out why custom theme doesn’t work for admin.

Regards,
Eva Kemp.

#1883 Copied In reply to: Several problems with product appearance and previews

Eva Kemp

Participant

April 23, 2014 at 14:59

Hello,

The filter you provided doesn’t belong to the standard woocommerce hooks, but we can add it for you.
Please provide us with the FTP access in Private Content.
Thank you.

Regards,
Eva Kemp.

#1882 Copied In reply to: Woocommerce points and rewards hook missing

Eva Kemp

Participant

April 23, 2014 at 14:50

Thank you for the feedback.
Have a nice day too!

Best regards,
Eva Kemp.

#1879 Copied In reply to: PO file problem

Eva Kemp

Participant

April 23, 2014 at 14:48

Hello,

As I see some images on the site are loading from http://d1wmsaukb5fadc.cloudfront.net. That may be the reason for slow load.
Also you may consult with your hosting company.

Other clients’ sites, that have Legenda theme installed, don’t have such problems with loading.

Regards,
Eva Kemp.

#1878 Copied In reply to: Slow site

Eva Kemp

Participant

April 23, 2014 at 14:27

You are welcome.

Regards,
Eva Kemp.

#1875 Copied In reply to: Center logo

Eva Kemp

Participant

April 23, 2014 at 14:25

Hello,

If I understood you correctly you want to add additional fields to the sidebar menu, don’t you?
If so, you can enable those fields in admin panel; you’ll find Screen Options at the right top and just select what you need:

Regards,
Eva Kemp.

#1874 Copied In reply to: page "YOUR ORDER" not working

Eva Kemp

Participant

April 23, 2014 at 14:12

Hello,

I’ve made some changes in admin panel > Settings > Permalinks and 404 error has gone.
Please check the site now.

Regards,
Eva Kemp.

#1873 Copied In reply to: PO file problem

Eva Kemp

Participant

April 23, 2014 at 14:06

Sorry, but we don’t know the process of sites checking at the 3rd-party tools. Also I don’t see any problems with the site content and images display.
If you have some issues with the theme and those issues are visible on the site (maybe images are showing incorrectly), then please provide us with the link and admin panel access.

Please take our apologies.

Regards,
Eva Kemp.

#1872 Copied In reply to: Specify image dimensions

Eva Kemp

Participant

April 23, 2014 at 13:02

Hello,

I’ve just checked your site and haven’t seen 404 error for products. Could you please provide us with the link where the error appears?
Thank you.

Regards,
Eva Kemp.

#1865 Copied In reply to: PO file problem

Eva Kemp

Participant

April 23, 2014 at 12:43

Hello,

We’re unable to log in to admin panel, got the error:
“You do not have sufficient permissions to access this page.”

Please allow the access to the panel.
Thank you.

Regards,
Eva Kemp.

#1863 Copied In reply to: Add to cart button not showing in Woocommerce :: Follow-up

Eva Kemp

Participant

April 23, 2014 at 12:41

Hello,

Unfortunately due to a large amount of work our developers won’t be able to assist you with additional customization. Please take our apologies.

Regards,
Eva Kemp.

#1862 Copied In reply to: Add a Custom icon to Product Image

Eva Kemp

Participant

April 23, 2014 at 12:32

Hello,

Unfortunately it can’t be done by default in our theme. Sorry.

Regards,
Eva Kemp.

#1861 Copied In reply to: Catalog view for just one product
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Viewing 31,230 results - 31,201 through 31,230 (of 31,366 total)

Viewing 30 posts - 31,201 through 31,230 (of 31,366 total)

← 1 2 3 … 1,040 1,041 1,042 … 1,044 1,045 1,046 →

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