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Can’t save locations or add categories to Primary menu

This topic has 6 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

mentalchaos

Participant

April 24, 2014 at 12:03

Hi

I have big problems with the primary menu. When trying to add productcategories (main level and sub level) I lose the theme location every time I save the changes, both main menu and mobile menu locations are lost (unticked) and I get the “Set your main menu in Apperance > Menus” text on my site.

I can select the locations and save again and the locations are back but the categories I have addes is gone again…

I am using WP 3.9, woocommerce 2.1.7 and Legenda theme v 2.1 with a child theme.

The problems appears only at my development site where I try everything before going live. My main site don’t have these problems http://rekobutiken.se/.

I want to have the same meny structure as on my main site (http://rekobutiken.se/).

Have I done anything wrong or is this a known issue?

Best Regards
Nina

Please, contact administrator
for this information.

#1954 Copied

5 Answers

Eva Kemp

Support staff

April 24, 2014 at 12:27

Hello,

Please look at our tutorial how to create a menu. You can find it here.
If you still problems please provide us with wp-admin panel details to assist you further.

Regards,
Eva Kemp.

#1957 Copied

mentalchaos

Participant

April 24, 2014 at 12:35

Hi again

I know how to create the menu as I have done it already on my main site. The problem i that it doesn’t work after updating WP, the theme and WooCommerce as I have done on my development site.

I provide you with my wp-admin panel details in a private message.

Thankn you!

Please, contact administrator
for this information.

#1959 Copied

Eva Kemp

Support staff

April 24, 2014 at 19:06

Hello,

I’ve tried to add categories to the menu on default theme and the issue is present there too. It can be caused for the reason you’ve increased the menu items limit. That’s why new items can’t be saved. Here are some explanations:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
https://core.trac.wordpress.org/ticket/14134

Regards,
Eva Kemp.

#2003 Copied

mentalchaos

Participant

April 24, 2014 at 19:52

Thank you!

We found the solution in this link:

We make the server configuration suggested here:

The increasingly common issue is the max_input_vars PHP directive. By default, it is set to 1000. To increase this, simply set it in php.ini. I’d suggest 3000 to be safe, but 2000 should be sufficient for most sites.
1

max_input_vars = 3000

Regards
Nina

#2016 Copied

Eva Kemp

Support staff

April 24, 2014 at 20:01

You are welcome.

Regards,
Eva Kemp.

#2018 Copied
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Can’t save locations or add categories to Primary menu

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