Forum Replies Created

Viewing 30 posts - 1 through 30 (of 45 total)
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  • Avatar: Divites
    Divites
    Participant

    Hi Rose,
    Thanks for your reply.
    Please find the credentials in the Private content area.

    Regards,
    Johan

    Please contact administrator
    for this information.
    #252483 Copied In reply to: Issue with single product builder
    Avatar: Divites
    Divites
    Participant

    Hello,

    We have enabled the debug modus, but cannot see any error. Please find the login credentials.
    I hope you can figure out what the problem causes.
    Regards,

    Johan

    Please contact administrator
    for this information.
    #252343 Copied In reply to: Issue with single product builder
    Avatar: Divites
    Divites
    Participant

    Thanks so much!

    #235334 Copied In reply to: WPbakery image carousel pretty photo not working correctly in Edge
    Avatar: Divites
    Divites
    Participant

    Thanks. We will await your reply.

    #234569 Copied In reply to: WPbakery image carousel pretty photo not working correctly in Edge
    Avatar: Divites
    Divites
    Participant

    Hi,

    Please find the FTP enclosed

    Please contact administrator
    for this information.
    #234440 Copied In reply to: WPbakery image carousel pretty photo not working correctly in Edge
    Avatar: Divites
    Divites
    Participant

    Hi,
    I have enclosed the credentials

    Please contact administrator
    for this information.
    #234242 Copied In reply to: WPbakery image carousel pretty photo not working correctly in Edge
    Avatar: Divites
    Divites
    Participant

    Excellent!

    Thx!

    #205758 Copied In reply to: Huge issues after updating to most recent version
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx so much for solving this issue!

    There is one more thing which doesn’t work. On the single product page the product title is missing. It is replaced by ‘Product information’. How to solve this issue?

    I look forward receiving your reply.

    Regards,

    Johan

    #205755 Copied In reply to: Huge issues after updating to most recent version
    Avatar: Divites
    Divites
    Participant

    Hi,

    Please find enclosed the correct FTP details.

    Please contact administrator
    for this information.
    #205700 Copied In reply to: Huge issues after updating to most recent version
    Avatar: Divites
    Divites
    Participant

    Hi,

    When switching from child theme to mother theme most issues are solved.

    Please help as my client is waiting for her shop to be working again.

    Regards,

    Johan

    #205699 Copied In reply to: Huge issues after updating to most recent version
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx for the info. I understand, but still the option Xstore-install plugins doesn’t work. All other ways to install or update plugins do work so I will use these instead.
    Thx for your assistance.

    Regards

    #202517 Copied In reply to: Big issues after update to latest version
    Avatar: Divites
    Divites
    Participant

    Thing is that I can update plugins the normal way via WP. However in your menu Xstore you have a menu item called install plugins. This one doesn’t work!

    Regards

    #202377 Copied In reply to: Big issues after update to latest version
    Avatar: Divites
    Divites
    Participant

    I have updated theme plugins via FTP, but still I cannot acces Xstore-install plugins.
    Thx!

    #202354 Copied In reply to: Big issues after update to latest version
    Avatar: Divites
    Divites
    Participant

    Thx for your reply. I managed to solve it except for the Xstore – install plugins.

    It says that I do not have sufficient access rights.

    Any idea?

    Cheers,

    Johan

    #202346 Copied In reply to: Big issues after update to latest version
    Avatar: Divites
    Divites
    Participant

    Thx for your prompt reply.
    I really hope this will be added in the near future.

    Regard

    #195730 Copied In reply to: Search form issue
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx! I have uploaded new video’s and now it’s working!

    #191357 Copied In reply to: Product video not working
    Avatar: Divites
    Divites
    Participant

    Hi,

    Strange… When I open the product in any browser I will get an empty pop-up. In IE it mentions that is an invalid source.

    In which browser did you open the video?

    Regards,

    Johan

    #191343 Copied In reply to: Product video not working
    Avatar: Divites
    Divites
    Participant

    Thx so much!

    #190273 Copied In reply to: Border between columns mega menu
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx again!

    Regards,

    Johan

    #190023 Copied In reply to: Background title bar/breadcrumbs searchresults
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx so much!

    Regards,

    Johan

    #190022 Copied In reply to: Layout subcategories and products
    Avatar: Divites
    Divites
    Participant

    Hi Rose,

    Thx for your prompt and excellent support.
    I have added the code and it works quite well.

    There is only one more thing if possible. As you can see the first row of products under the subcategories contains 3 products instead of the set number of 4 and the last row contains 1 product. Please see http://rando.divi-test.nl/product-categorie/afzuiginstallaties/
    Is it possible to have 4 products in the first row of products as well?

    I really appreciate your help.

    Regards,

    Johan

    #189974 Copied In reply to: Layout subcategories and products
    Avatar: Divites
    Divites
    Participant

    Hi,

    Thx for your prompt reply and custom code.
    I have added the code the related.php and I notice some difference but unfortunately, its not working quite the way my client wants it to. For example they want to show below the single product in the subcategory “aanvoerapparaten” only other products from the same subcategory.Now it looks like this http://rando.divi-test.nl/product/steff-2048/. As you can see other machines of different subcategories are listed as well.

    Has it something to do with the permalink structure?

    The FTP should work. Have you tried to set it to insecure connection?

    Really hope you can help me out again.

    Thx for your kind assistance.

    Regards,

    Johan

    #189730 Copied In reply to: Show related products by same category
    Avatar: Divites
    Divites
    Participant

    Hi Rose,

    Please find the login credentials in the private section of this message.

    Really hope you can help me out.

    Thx so much.
    Regards,

    Johan

    Please, contact administrator
    for this information.
    #189690 Copied In reply to: Show related products by same category
    Avatar: Divites
    Divites
    Participant

    Hi Rose,

    Thx for your great support. I have made the changes, but unfortunately cannot see the effect. For example: when viewing this product http://rando.divi-test.nl/product/elcon-verticale-platenzaag-advance-quadra/ I would like to show in the related products only product from the same subcategory “verticale platenzagen”.

    Can you please help me achieve that?

    Thx again.

    Regards,

    Johan

    #189388 Copied In reply to: Show related products by same category
    Avatar: Divites
    Divites
    Participant

    Thx for your reply. It was a cache issue indeed.

    Sorry for bothering.

    Regards

    #188502 Copied In reply to: Font color search results top bar
    Avatar: Divites
    Divites
    Participant

    Thx Rose!!!

    #188146 Copied In reply to: Instagram feed won't load
    Avatar: Divites
    Divites
    Participant

    Thx!!

    #187921 Copied In reply to: Mega menu hover effect menu item
    Avatar: Divites
    Divites
    Participant

    Hi Olga,

    Thx for the code. It works great!!

    Regards

    #187589 Copied In reply to: Position scroll to top button on mobile
    Avatar: Divites
    Divites
    Participant

    Hi Rose,

    Thx for your excellent support and sorting out what the issue is. I will contact my client to see what her preference is. Keeping the elegant tabs plugin or not.

    Thx again!

    Regards,

    Johan

    #186967 Copied In reply to: Set description tab on inactive
    Avatar: Divites
    Divites
    Participant

    Hello,

    I have used the site you suggested and it worked. However when applying everything makes the tabs all disappear… I have turned back all files and everything is working again.

    Could you please have a look. The FTP credentials should work. You have to use a non secure connection.

    Thx so much!

    Regards,

    Johan

    #186851 Copied In reply to: Set description tab on inactive
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Viewing 30 posts - 1 through 30 (of 45 total)
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