Forum Replies Created

Viewing 30 posts - 121 through 150 (of 1,462 total)
1 2 3 4 5 6 … 47 48 49
  • Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 10:26

    Hello

    Please check the ftp credentials to your site because we cannot login. Update has overwritten all styles in theme folder except custom.css file. Please check following article and create Child theme: https://codex.wordpress.org/Child_Themes to prevent changes during update

    Regards,
    Brian Johnson

    #101021 Copied In reply to: Update issue
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 09:19

    Hello

    You are welcome! Have a nice day.

    Regards
    Brian Johnson

    #101007 Copied In reply to: problems with images
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 09:15

    Hello

    You may add scripts into the Child theme functions.php. Please use Child theme funtions.php file to add .css and .js files.
    Please refer to this article about adding your custom form css styles:
    http://wp.zacgordon.com/2013/03/13/adding-css-to-wordpress-theme-via-functions-php-file/.
    Here you may read about Child theme:https://codex.wordpress.org/Child_Themes.
    Raw js element may contain working code . Css and js file links should be attached externally in Child theme to prevent overwriting during update or into the header.php in dasboard->appearance->editor. Please tell us your site credentials(not wp-admin) to enter in case any further assistance is needed.

    Regards,
    Brian Johnson

    #101006 Copied In reply to: Popup script in footer – style problem
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 08:01

    You are welcome!

    Regards,
    Brian Johnson

    #100984 Copied In reply to: Sale Price missing strikethrough
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 07:51

    Hello

    I have set default posts page to “blog” in dasboard->settings -> reading. Please check your page now.

    Regards,
    Brian Johnson

    #100983 Copied In reply to: Blog Posts (default) Not Displaying on Page
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 07:26

    Hello

    Please specify the page or position to message. Do you mean following message:
    http://prntscr.com/96a653 ?

    Regards,
    Brian Johnson

    #100982 Copied In reply to: checkout message box
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 07:21

    Hello

    Please provide us with wp-admin credentials to your site.

    Regards
    Brian Johnson

    #100981 Copied In reply to: Video Behind Stat Counter on Hompeage Went Missing
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 07:15

    Hello

    Please try to disable all 3-d party plugins and check the issue with clean newest theme version.

    Regards
    Brian Johnson

    #100980 Copied In reply to: No sidebar showing on single product page
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 10, 2015 at 07:36

    Hello

    We cannot login via ftp. Please check gtp credentials you gave us.

    Regards,
    Brian Johnson

    #92976 Copied In reply to: Header section not translated
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 10, 2015 at 07:23

    Hello

    Please clarify your request with more details or screnshots. I see that instagramm link is already displayed well.

    Regards,
    Brian Johnson

    #92974 Copied In reply to: How to create a footer like in your demo
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 10, 2015 at 07:13

    Hello

    you may add following code into the custom.css:
    .main-footer-2, .main-footer-3{margin-top:95px;}
    Here is the video about how to create custom.css:
    https://www.youtube.com/watch?v=Qok2zRedRMY

    Regards,
    Brian johsnon

    #92971 Copied In reply to: Page – white gap before footer
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 10, 2015 at 06:44

    Hello

    Please provide us also with ftp credentials.

    Regards,
    Brian Johnson

    #92968 Copied In reply to: Social Media Icons
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 10, 2015 at 06:36

    Hello

    You may modify wp-content/themes/royal/framework/theme-functions.php in line 1356.

    Regards,
    Brian Johnson

    #92967 Copied In reply to: php contact page customization
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 16:36

    Hello

    I have added following Jquery code into the footer.php of the parent theme:

    <script type="text/javascript">
jQuery('document').ready(function($){
$('.cat-item a').removeAttr('title');
});
</script>

    Please check your site now.

    Regards,
    Brian Johnson

    #92882 Copied In reply to: Icons are not longer visible
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 15:25

    Hello

    I have corrected code in style.css. Please check your site now.

    Regards,
    Brian Johnson

    #92862 Copied In reply to: Icons are not longer visible
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 15:05

    Hello,

    You may also add following code instead of previous:

    .woocommerce-checkout .amount {float:right}

    Regards,
    Brian Johnson

    #92857 Copied In reply to: Checkout order
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 14:49

    Hello

    Sorry. The credentials you provided to us do not correspond your site. Please check them.

    Regards,
    Brian johnson

    #92853 Copied In reply to: Different shipping address button dissappeared
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 14:31

    You are welcome.

    Regards,
    Brian johnson.

    #92850 Copied In reply to: Removed From Themeforest
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 14:07

    Hello

    These are temporary technical changes due to plugins update procedure on Themeforest. Please be patiant , our theme will be available for download very soon.
    Thank you for understanding.

    Regards,
    Brian johnson

    #92846 Copied In reply to: Removed From Themeforest
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 14:03

    Hello

    Please try to add this code and adjust positive margin value:

    @media (max-width: 767px) and (min-width: 481px){
.slider-container {margin-bottom:60px }}

    Regards,
    Brian Johnson

    #92844 Copied In reply to: Product Slider – Remove Title, Price and Button
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 13:23

    Hello

    Sorry, we don’t support 3-d party plugins. Try to increase memory_limit in php.ini configuration of your server. You may refer to this arctile:
    http://www.inmotionhosting.com/support/website/php-troubleshooting/allowed-memory-size-exausted.
    Thank you for understanding.

    Regards,
    Brian Johnson

    #92836 Copied In reply to: Revolution Slider 5.0.9 breaks other plugins and triggers "Fatal error…"
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 12:28

    Hello

    I have enabled Optimized CSS & Optimized JS at ultimate->modules->scripts & styles. Please check your site now.

    Regards,
    Brian Johnson

    #92811 Copied In reply to: Duplicate One Page Backgrounds
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:35

    Hello

    Please clarify you requset with more details and provide us with wp-admin credentials. You may use this service to point us in right direction: http://prntscr.com. Also please check if you are using the latest hteme version and plugins. Plugins can be downloaded from:
    https://www.8theme.com/download-plugins/.

    Regards,
    Brian Johnson

    #92751 Copied In reply to: Sales icon and Banners
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:25

    Hello

    Please update also the plugins. They can be available from https://www.8theme.com/download-plugins/.

    Regards,
    Brian johnson

    #92749 Copied In reply to: Website Completely messed up! – Latest Update
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:20

    Hello

    Please provide us with wp-admin credntials to your site. Also you may check if you are using latest plugins version and update them. Plugins are available from https://www.8theme.com/download-plugins/.
    You may watch here how to update theme and the same method works for plugins.

    (it’s for Legenda theme but the process is the same).

    Regards,
    Brian Johnson

    #92745 Copied In reply to: Advanced Carousel
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:16

    Hello,

    I have added the code to your custom.css.
    Please check your site now.

    Regards,
    Brian johnson

    #92742 Copied In reply to: Fixed navigation bar problem
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:10

    Hello.

    Please try to disable 3-d party plugins and check your modifications in fuctions.php of the Child Theme . We have got following error while logging in to your site:http://prntscr.com/8pe64s. It is not available on themeforest temporary. Soon you will be able to download it with the latest plugins version.

    Regards,
    Brian johnson

    #92735 Copied In reply to: Theme Options Not saving the changes
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 10:03

    Hello,

    I have edited the code in custom.css. Please check your site now.

    Regards,
    Brian Johnson

    #92732 Copied In reply to: Google font in Internet Explorer
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 09:17

    Hello

    You are always welcome!

    Regards,
    Brian Johsnon

    #92722 Copied In reply to: Add a botton at the product page layout .php
    Avatar: Brian Johnson
    Brian Johnson
    Member
    October 9, 2015 at 09:16

    Hello

    Please provide us with the link or screenshot of this issue to let us replicate the issue you are expiriencing.

    Regards,
    Brian Johnson

    #92720 Copied In reply to: Revolution slider display error
  • 1 2 3 4 5 6 … 47 48 49
    Viewing 150 results - 121 through 150 (of 1,462 total)
Viewing 30 posts - 121 through 150 (of 1,462 total)
1 2 3 4 5 6 … 47 48 49

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