Forum Replies Created

Viewing 30 posts - 61 through 90 (of 1,462 total)
  • Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    You may change tabs in wp-content/shortcode.php starting from 387 line.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please provide us with wp-admin credentials to your site.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    You may hide description tab with following code: #tab_description{display:none}.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    To edit share icons please edit file wp-content/framework/shortcodes.php at line 1918. Please specify what icons would you like to edit on shop page.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Regarding the optimization please read following article:
    https://codex.wordpress.org/WordPress_Optimization.
    2),3) – This is an additional customization and lays beyond the scope of our support service.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Yes, you difinetly can. Don’t forget to backup your site before update and please delete woocommerce folder as it contains outdated files from previous version.
    Also please update plugins from https://www.8theme.com/download-plugins/.
    How to update theme you may watch here:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Sorry my mistake. Please check and change your image url to the logo on the shop page.
    http://prntscr.com/97imio

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Your original images should have 1500px × 1500px dimensions. Please reupload them.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Please contact your hosting provider because this issue is not our theme related.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    I have resaved menu location in appearance – menu – manage locations. It is visible now and you may repeat this operation after theme update.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please provide us with wp-admin credentials to your site.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    You may decrease menu padding value for links to 5 px with following code.
    .fixed-header-area .menu #menu-home_menu_gr-1 > li > a{padding: 20px 5px 15px 5px !important}

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    In this case you should copy both et-post-typs folder and file with changes(Childtheme\et-post-types\post-types.php)

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please add following code to adjust menu:
    .fixed-header-area .menu > li.current-menu-item > a{padding: 20px 10px 15px 10px;}
    Please specify what kind of product page styling you would like to implement.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello
    Please try to disable 3-party plugins and check the issue.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    You are welcome!

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello,

    Please update the theme to the latest version and plugins as well.
    Also before update delete “woocommerce” folder in the directory wp-content/themes/idstore/.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    You may hide the breadcrumbs for the home page and edit your home page in standart VC editor to add slider on the top. To hide breadcrumbs on the home page with the word “home” please add following code into the custom.css:
    .home .bc-type-3{display:none}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please add following code into the custom.css:

      .ico-sum::before{border-color:red!important;}
      .ico-sum{background-color:red!important}
      .menu >li.current-menu-item >a{color:red!IMPORTANT}
    

    How to create custom.css you may watch here:
    https://www.youtube.com/watch?v=Qok2zRedRMY

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Sorry for inconvenience But we don’t provide support for 3d party plugins.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please be patient. The developers are preparing updates and they will be ready within nearest time

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Regarding the css styles – they are fine and the 1 line you may add to remove gap is:

    .slider-container{margin-top:-200px}
    .vc_custom_1398413457173{margin-top:200px}

    The white gap can be seen only from admin panel and not related to our theme options. Please check your .htaccess file or contact your host provider.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please add following code into the custom.css:

    .search-center
    .et-mega-search {display:none!important}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    I see that editor is already works fine:http://prntscr.com/9751nv. Please clarify your request with more details.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Yes

    Before update please delete “woocommerce” folder in the directory wp-content/themes/woopress/ to overwrite default files.


    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    You are welcome! Don’t hesitate to contact us in case any further question appear.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please try add following code into the custom.css:

    .header6 .logo img {
        max-width: 800px;}

    or higher logo value.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    I have tested links on mobile HD and they are working fine. Please clarify what are this links or provide us with screenshot.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please disable all plugins except following mentioned on screenshot:http://prntscr.com/973xhz.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please try to disable 3-d party plugins and check the issue. It seems that one of them is causing the issue.

    Regards,
    Brian Johnson

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Viewing 30 posts - 61 through 90 (of 1,462 total)

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