Hello, @Ulysses,

1. Can you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make sure that the issue is with our theme or not? If the issue will persist with the default WordPress Theme as well, then it will make sure that the issue is not with our theme and in that case you have to contact WooCommerce support for checking this issue as the Login and Registration functionality is the default functionality of the WooCommerce plugin.

2. And if it will work fine with the default WordPress theme then activate the XStore theme again on your site, and try to check once by deactivating all the third-party plugins on your site, it might be any third-party plugin conflict. If that will resolve your issue then you have to again activate all the third-party plugins one by one and check which one is generating the issue on your site and then try to reach out to the plugin author.

Lastly, if both the above suggestions will not help you out then please take the complete backup of your site and remain all the third-party plugins deactivated on your site as well and share the site WP Admin and FTP Login Credentials with us in a private content area of this topic so that we will check it for you.

Note: We also need your permission to debug your site as well which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

Hello, @bagshaw50,

There is no issue on your site I have checked your site on desktop as you said:

The Quick View
Buy it Now
And add to cart popup

All is working fine I made a video for you please watch it first: https://streamable.com/fnb79m and then try to disable the cache plugins you are using and then contact your service provider (Hosting) to flush the server cache completely and then check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Amardass,

In the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global CSS at the bottom of the CSS code you will see the code starting with “@media” I added this code to solve your issue.

Regards 8Themes Team.

Hello, @Amardass,

1) The menu/links issues of the footer are resolved now kindly check back to your site after clearing the browser cache.

2) To set the phone number link simply go to the Dashboard >> XStore >> Theme Options >> Mobile Panel there you will see the custom tab see image: https://postimg.cc/3kC8KjhN edit it and set the link on it then check back to your site after clearing the browser cache.

Please watch the video for better reference: https://streamable.com/i741dd

Regards 8Themes Team.

Hello, @Cessar,

Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> XStore >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> XStore-Core >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

https://wordpress.org/plugins/loco-translate/

Note:
1. Custom (recommended)
2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.

https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order

If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.

https://localise.biz/wordpress/plugin/manual/filesystem

Hope this helps.

Regards 8Themes Team.

Hello, @Amardass,

Could you please share your site WP Admin URL and Credentials with us in a private content area of this topic and if possible please also share the screenshot explanation of your issue so that I’ll further check and help you out if possible.

Regards 8Themes Team.

Hello, @filmguerilla,

Alright, Don’t worry take your time to observe it I hope you will never face this issue again. I am always here to help you 🙂

Regards 8Themes Team.

Hello, @Abram,

Try to deactivate and activate the theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09

You may try to update the theme after that and you should not face any issues.

And if still you will not able to update it, then please share your site WP Admin URL and Credentials in a private content area of this topic, so that I’ll check and further help you out.

Regards 8Themes Team.

Hello, @naijapropertyhub,

Unfortunately, there is no option in the theme to change the color of it. You have to do it with the CSS code. I see that you already tried it with the Custom CSS code but the code you added was wrong.

Please copy and paste the below-given code to the XStore >> Theme Options >> Theme Custom CSS >> Global Custom CSS.

.content-product .price{color:#aa004f !important;}

Then save settings and check back to your site after clearing the browser cache.

Note: In the above code the HexaCode “#aa004f” is the color you can change it as per your requirements.

Regards 8Themes Team.

Hello, @mikeb,

1) No, sorry to say that, but it is the default behavior of WordPress and you can confirm it by activating the default WordPress theme like Twenty Twenty Two as well.

2) Our theme has a feature “AJAX add to cart for simple and variable products” using it you will be able to add the product with AJAX mode without loading the page so that when you go back after adding the product to the cart it will let the user to go back page. here is the video for a better reference: https://streamable.com/2zx65y

Regards 8Themes Team.

Hello, @Rahul,

There is no issue on your site. I have checked the content your changes appear on the home page I made a video for you kindly watch it complete for a better reference: https://streamable.com/cn600g kindly check back to your site after clearing the browser cache.

Second, thing if you are using the AMP plugin and after clearing the browser cache you still face the issue then please disable the AMP plugin and then check back to your site.

Regards 8Themes Team.

Hello, @Sadikul Islam,

Yes, you have to set the radius of the border using Custom CSS as there is no such option in the theme for it.

Please share the URL of the page having that sidebar so that I’ll check and provide you with the Custom CSS fix for it.

Regards 8Themes Team.

Hello, @Sadikul Islam,

Actually, yes, you are right, there is no such option in the particular widget to hide the product count, so you have to hide it using Custom CSS.

Please share the URL of the page having those Filters and Product Counts so that I’ll check and provide you with the Custom CSS fix for it.

Regards 8Themes Team.

Hello, @ziga32,

I have again debugged your site now and my test site as well on which it is working fine for me.

I have found that on my test site, I am using the Theme Widget: https://postimg.cc/Mc8MWPyh

And on your site, you are using the WooCommerce Widget: https://postimg.cc/ppwyZG1p

And both have a little different functionality and that is why I suggested to you in my last reply to use our Theme Widget: “8theme-Filter product by brand widget in the sidebar” so that it will work for you as well.

If still, you are not able to understand it, then please share your site WP Admin URL and Credentials with us in a private content area like the below-listed format, so that I’ll check and help you out accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:
Page URL in which the issue appears:

Regards 8Themes Team.

Hello, @PJone,

You solved your issue with the help of this code

define(‘FORCE_SSL_LOGIN’, false);
define(‘FORCE_SSL_ADMIN’, false);
define( ‘CONCATENATE_SCRIPTS’, false );
define( ‘SCRIPT_DEBUG’, true );

Now, If you see the code you just set the SSL login to false and your issue is resolved. Also, you said that on the server there are other sites and they work fine, only this one has the issue.

The thing is maybe your site has activated the SSL from the server and from the WordPress dashboard too so the connection is secure and the site is working without any error encrypting. Obviously, the preview will appear to be fine.
This site has the SSL activated from the server but not from the WordPress dashboard that why when you set the query to force SSL login to false it works on your site so please first make sure that you have set the SSL to activate on the site from the WordPress dashboard too and your site URL is set to the HTTPS from the Dashboard >> Settings and please remove the query code that you added and check back your site after clearing the browser cache. It will solve your issue.

Otherwise, there is no need to add the query. You can simply ask your service provider “Hosting Support” because it’s their responsibility to make sure all the sites on their server will run fine. They will look into it for you and fix your issue.

Hope this is clear enough now.

Regards 8Themes Team.