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Links in footer widget is not working in mobile. how to add contact in call us

This topic has 14 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

Amardass

Participant

July 21, 2022 at 05:47

the static page of footer is not working in mobile view.
also how to add contact in call us in mobile panel

#330126 Copied Theme version: 8.2.3

13 Answers

Awais Ahmed

Participant

July 21, 2022 at 06:22

Hello, @Amardass,

Could you please share your site WP Admin URL and Credentials with us in a private content area of this topic and if possible please also share the screenshot explanation of your issue so that I’ll further check and help you out if possible.

Regards 8Themes Team.

#330133 Copied

Amardass

Participant

July 21, 2022 at 06:26

how share screenshots ?

Please contact administrator
for this information.

#330135 Copied

Amardass

Participant

July 21, 2022 at 06:28

https://prnt.sc/8tyoS6Rc9PnY

#330136 Copied

Amardass

Participant

July 21, 2022 at 06:35

sub headings are not working and how to add contact no in call us button please explain. till yesterday footer was working perfectly fine in mobile also

#330137 Copied

Amardass

Participant

July 21, 2022 at 06:44

also let me know what was the reason or error behind this problem

#330139 Copied

Awais Ahmed

Participant

July 21, 2022 at 07:05

Hello, @Amardass,

The footer is working fine on mobile also I see that you already set the phone number in the call us section if you want to know how to change/modify them. I made a detailed video for you in which I show you the results that appear now on your site and how can you change it please watch the complete video: https://streamable.com/neo4bf

Regards 8Themes Team.

#330144 Copied

Amardass

Participant

July 21, 2022 at 07:09

it’s not working the links of sub heading are not opening on mobile. call us button is also not working.

#330145 Copied

Amardass

Participant

July 21, 2022 at 07:31

https://prnt.sc/xNRnvLeW4EWm
the subcategories are not opening like pages under my account, information, customer service. and i’m talking about call button at mobile panel. at the bottom of the screen

#330146 Copied

Amardass

Participant

July 21, 2022 at 07:47

https://prnt.sc/QHMJKiGMmgVw
i have highlighted the content that is not working in mobile

#330147 Copied

Amardass

Participant

July 21, 2022 at 07:49

i hope now u understand the issue which i’m talking about

#330148 Copied

Awais Ahmed

Participant

July 21, 2022 at 08:10

Hello, @Amardass,

1) The menu/links issues of the footer are resolved now kindly check back to your site after clearing the browser cache.

2) To set the phone number link simply go to the Dashboard >> XStore >> Theme Options >> Mobile Panel there you will see the custom tab see image: https://postimg.cc/3kC8KjhN edit it and set the link on it then check back to your site after clearing the browser cache.

Please watch the video for better reference: https://streamable.com/i741dd

Regards 8Themes Team.

#330150 Copied

Amardass

Participant

July 21, 2022 at 08:58

1) The menu/links issues of the footer are resolved now kindly check back to your site after clearing the browser cache.

what was the issue with it i want to know and how was it corrected

#330154 Copied

Awais Ahmed

Participant

July 21, 2022 at 09:23

Hello, @Amardass,

In the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global CSS at the bottom of the CSS code you will see the code starting with “@media” I added this code to solve your issue.

Regards 8Themes Team.

#330158 Copied
Tagged: call us, contact, footer, links, mobile, themes, widget, woocommerce, wordpress
Viewing 14 results - 1 through 14 (of 14 total)

The issue related to '‘links in footer widget is not working in mobile. how to add contact in call us’' has been successfully resolved, and the topic is now closed for further responses

Links in footer widget is not working in mobile. how to add contact in call us

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