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Viewing 30 posts - 2,911 through 2,940 (of 6,619 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 14:17

    Dear modestyestore,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 13:57

    Dear GBDesignStudio,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 13:47

    Hello, carliczyk,

    Unfortunately, we are unable to log in to your website as two-factor authentication is enabled.

    Regarding the slider issue, we suspect that the pre-selected variation does not have a variation gallery, which is why the slider is not being generated. Kindly try adding a variation gallery for the pre-selected variation.

    Best regards,
    8Theme Team

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 13:29

    Hello, MAHDAR,

    Thank you for providing access. Unfortunately, we do not have similar code for this block, as it is entirely built using Elementor. We recommend using the WPML translation plugin to translate the static block used in this menu. You can find further details in the attached files.

    Best regards,
    8Theme Team

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 13:25

    Dear modestyestore,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 13:13

    Hello, gmversion,

    Thank you for reaching out to us.

    We understand that you are experiencing issues with your website freezing during loading, and we are happy to assist you in finding the best configuration for optimal performance with our theme.

    Based on your current hosting setup, we recommend the following stable configuration:

    1. Operating System:
    – Ubuntu: Version 20.04 LTS or higher
    – AlmaLinux: Version 8 or higher

    2. Web Server:
    – Nginx: Version 1.18 or higher
    – Apache: Version 2.4 or higher

    3. Database:
    – MySQL: Version 5.7 or higher
    – MariaDB: Version 10.3 or higher

    4. PHP:
    – PHP: Version 7.4 or higher (preferably PHP 8.0 or 8.1 for better performance and security)

    5. Additional Recommendations:
    – PHP Extensions: Ensure that the following extensions are enabled: cURL, mbstring, zip, gd, intl, json, xml, and mysqli.
    – Memory Limit: Set PHP memory limit to at least 256MB (512MB recommended for larger sites).
    – Caching: Consider using a caching plugin or server-side caching (e.g., Redis or Memcached) to improve performance.

    Please note that while these configurations are generally stable and recommended, the actual performance may vary depending on the specific needs of your website, including the number of visitors, installed plugins, and other factors.

    If you continue to experience issues, feel free to provide us with more details, and we will be happy to assist further.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 09:31

    Dear saleh,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 07:54

    Dear saleh,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 07:54

    Hello, Owen,

    We would like to clarify that we do not consider this a bug, as the filters apply to the entire shop page.

    For instance, a user may select a color and brand in the sidebar, while choosing size and price in the filter area. When the “Apply all filters” button is clicked, the filters from both areas should be applied, as the user has selected them. If only the filters from one area were applied, it could cause confusion for the user.

    Thank you for your understanding.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 07:45

    Hello, Tomas,

    Thank you for reaching out to us. Kindly provide us with the FTP access details.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 07:10

    Dear saleh,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 07:10

    Dear saleh,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 06:18

    Dear woomart,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 05:57

    Dear Mouenul,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 04:06

    Dear regencycigaremporium,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 31, 2024 at 03:28

    Dear Martin,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 16:53

    Hello, Grace,

    Thank you for reaching out to us.

    We have released a patch that adds the option to enable Social Login in the registration form. Please install the patch and activate the “Use social login for registration form” option. You can find further details in the attached files.

    Best regards,
    8Theme Team

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 15:48

    Hello, MAHDAR,

    We hope this message finds you well. Could you kindly provide us with new FTP access credentials? The ones previously provided are no longer functioning.

    Thank you in advance for your assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 14:26

    Dear GBDesignStudio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 10:34

    Dear Mirko,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 10:27

    Hello, Mozo Dev,

    The message “It looks like this app isn’t available” is not part of our infrastructure. It is sent directly from Facebook, so we kindly recommend reaching out to their support team for further assistance.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 09:44

    Dear regencycigaremporium,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 09:34

    Dear Goostaf,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 09:27

    Hello, Owen,

    Regarding your inquiry, the necessary changes should indeed be made in the file ajax-filters.min.js. However, please note that this file is a compilation of several other files that are not included in the final build, and we are not authorized to distribute them.

    Alternatively, you may submit your suggestion to our task board at https://www.8theme.com/taskboard/
    and our development team will take it into consideration.

    As for the modifications you made in the functions.php file, we hope that these changes were applied to the functions.php file of the child theme. Otherwise, they will be lost after the theme is updated.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 09:14

    Hello, Abdelrahman Mahmoud

    We would like to inform you that we have identified and resolved the issue. A patch has been released for all users. Kindly install patch 9433458 and verify if the problem persists.

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 30, 2024 at 07:44

    Dear kstanishev,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 29, 2024 at 22:38

    Dear DEYO,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 29, 2024 at 15:08

    Dear ju,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 29, 2024 at 12:17

    Dear rdg__studio,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 29, 2024 at 05:57

    Dear AJ,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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Viewing 30 posts - 2,911 through 2,940 (of 6,619 total)
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