Forum Replies Created

Viewing 30 posts - 2,881 through 2,910 (of 7,777 total)
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  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, jerey86,

    Thank you for providing access. We have made certain modifications, and we kindly ask you to review them.

    The changes were made in the following file:
    wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.phpAdditionally, these modifications will be included in the next update.

    Best regards,
    8Theme Team

    #433657 Copied In reply to: Categories added via API are not displayed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Anurag,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #433612 Copied In reply to: Breadcrumbs are showing again like a single page twice
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear LVRB,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433593 Copied In reply to: Restore variation swatches configuration
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Chandru,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #433592 Copied In reply to: How to remove terms and condition content on account registration menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear muhammad,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433584 Copied In reply to: themes error all themes comes together on layers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Please provide us with access to the FTP

    #433567 Copied In reply to: Categories added via API are not displayed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Creatica,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #433553 Copied In reply to: Children categories in sidebar shifts when click on them
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Creatica,

    Thank you for providing access. We have made some changes, and kindly ask you to review them. Additionally, this fix will be included in the next update. Please also check the attached files.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #433551 Copied In reply to: Children categories in sidebar shifts when click on them
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Jamie Gill,

    Please check the private content.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #433545 Copied In reply to: Categories not filtering / showing correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, jerey86,
    We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

    WooCommerce->Status->Tools

    Please ensure you clear the following fields:
    – WooCommerce transients
    – Expired transients
    – Term counts
    – Brands transients

    If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

    #433538 Copied In reply to: Categories added via API are not displayed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Dracotoco,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433512 Copied In reply to: Import demo has error image and CSS although there is no error message
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MiguelFlorian,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #433470 Copied In reply to: how to create my own sorting product on shop page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ju En,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #433467 Copied In reply to: Help! Product Image Zoom On Single Product Page Cannot Be Disabled
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ollamallo,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433464 Copied In reply to: About the Product page sidebar and the variation switches
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Jamie Gill,

    Unfortunately, the access credentials you provided are not working. Please check the attached files

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #433445 Copied In reply to: Categories not filtering / showing correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Amy,

    Unfortunately, we are unable to view your page as we are encountering the error: “Too many redirects.”

    Also, we have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    Let us know the results.

    Best regards,
    8Theme’s Team

    #433444 Copied In reply to: Infinite Scroll breaking with pagination
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rokas,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #433426 Copied In reply to: Tanslation issues on shop and mini cart.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear jainav,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433401 Copied In reply to: How do i edit the categories in popular categories carousel?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Gracu_,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #433392 Copied In reply to: An issue with products in the search results
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nickson,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #433390 Copied In reply to: Is it possible to limit the breadcrumbs to 1 line only, and make them scrollable
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear chrisbond,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433376 Copied In reply to: 8Theme Menu Options not showing in menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Remus,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #433335 Copied In reply to: XStore theme mising header, logo, content etc
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Jamie Gill,-

    We kindly advise you to install the latest patches, which include important fixes. Unfortunately, we were unable to apply these updates on your behalf due to permission-related constraints.

    Thank you for your understanding

    Best regards,
    The 8Theme Team

    #433324 Copied In reply to: Categories not filtering / showing correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Creatica,

    Thank you for your response. In this case, we kindly ask you to provide us with the working access credentials to the admin panel, as the ones previously provided are no longer functioning.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #433322 Copied In reply to: Children categories in sidebar shifts when click on them
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Cristina,

    Thank you for your clarification. We have made certain adjustments; kindly review them.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #433321 Copied In reply to: cambiar la palabra “comercio” en: Inicio/Comercio/Crafter Store
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Denurade,

    We have made some changes. Could you please review them?

    Best regards,
    The 8Theme Team

    #433320 Copied In reply to: how to display “out of stock” in product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Rakesh,

    Thank you for providing access to the FTP. However, we would like to inform you that the credentials for the admin panel are still not functioning. Please find the details regarding this issue in the attached files.

    Additionally, we have reviewed the registration form and identified that it is functioning as expected. Further details regarding this matter are also included in the attached files.

    Should you require any additional information or clarification, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #433317 Copied In reply to: Register button is not working for me on my website
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhinandan,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #433316 Copied In reply to: want to upgrade theme support how much would it cost
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Klaus,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #433313 Copied In reply to: Archive products problem – displaying only one category of product
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear James,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #433302 Copied In reply to: filter category to the current subcategory but display all categories
  • 1 2 3 … 96 97 98 … 258 259 260
    2,881–2,910 of 7,777 posts
Viewing 30 posts - 2,881 through 2,910 (of 7,777 total)
1 2 3 … 96 97 98 … 258 259 260