Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 2,941 through 2,970 (of 7,777 total)

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Andrew Mitchell

Support staff

February 1, 2025 at 12:02

Dear carinachan2000,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#433016 Copied In reply to: Assistance with Website Builder Customization Not Reflecting Changes

Andrew Mitchell

Support staff

January 31, 2025 at 20:05

Dear Anurag,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432993 Copied In reply to: how i websute change my url like i want to do

Andrew Mitchell

Support staff

January 31, 2025 at 18:51

Dear Rokas,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#432989 Copied In reply to: How to reduce gaps in testimonials section?

Andrew Mitchell

Support staff

January 31, 2025 at 18:25

Dear Rio Market Services,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#432987 Copied In reply to: Solve a problem in Dokan pro due to a conflict with xstore

Andrew Mitchell

Support staff

January 31, 2025 at 17:53

Dear Art,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#432984 Copied In reply to: categories number not showing correct numbers of products

Andrew Mitchell

Support staff

January 31, 2025 at 17:36

Dear Mahamud Hassan,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#432982 Copied In reply to: How to turn off “someone bought a product popup”

Andrew Mitchell

Support staff

January 31, 2025 at 17:30

Dear Giffy Exclusive Store,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#432980 Copied In reply to: in mobile view menu dropdown not working

Andrew Mitchell

Support staff

January 31, 2025 at 17:19

Dear Mahamud Hassan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#432978 Copied In reply to: Xstore Theme not working properly after full installation

Andrew Mitchell

Support staff

January 31, 2025 at 17:19

Dear Mahamud Hassan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#432977 Copied In reply to: How to customize the shop page to update the banner and filters

Andrew Mitchell

Support staff

January 31, 2025 at 15:57

Hello, Denurade,

Thank you for providing the access credentials. However, unfortunately, the FTP access does not grant us the necessary permissions to edit the files. We kindly request that you enable editing permissions to allow us to proceed.

Thank you for your understanding and assistance.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#432964 Copied In reply to: how to display “out of stock” in product page

Andrew Mitchell

Support staff

January 31, 2025 at 15:42

Hello, Jamie Gill,

We hope this message finds you well.

At the moment, we are unable to identify the issues you mentioned. It is possible that the cause of this is related to cached data. We recommend clearing all caches after making changes to products and categories, including WooCommerce caches. You can find the relevant options in the following section:

WooCommerce -> Status -> Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

Additionally, we advise you to install the latest patches with fixes. Unfortunately, we were unable to apply these updates on your behalf due to permission-related issues.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#432961 Copied In reply to: Categories not filtering / showing correctly

Andrew Mitchell

Support staff

January 31, 2025 at 15:27

Hello, Nano Alvarez,

We have made some changes. Could you please review them?

Best regards,
The 8Theme Team

#432956 Copied In reply to: PHP 8.3 problem hosting domain on GoDaddy

Andrew Mitchell

Support staff

January 31, 2025 at 15:01

Dear DonDigital,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#432948 Copied In reply to: Page speed optimization problem in mobile version

Andrew Mitchell

Support staff

January 31, 2025 at 15:01

Dear Kultakuume,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#432947 Copied In reply to: Royal Core Plugin Reported Having High Security Risk

Andrew Mitchell

Support staff

January 31, 2025 at 14:35

Hello, Kultakuume,

We are currently addressing this matter. It appears there has been some confusion related to Wordfence. The error details provided in the following link:

https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/royal-core/royal-core-292-authenticated-subscriber-arbitrary-options-update

indicate that the issue pertains to version 2.9.2 of the plugin and a completely different plugin author. It seems this situation arose due to a coincidence in the plugin names.

Thank you for your understanding.

Best regards,
8Theme’s Team

#432943 Copied In reply to: Royal Core Plugin Reported Having High Security Risk

Andrew Mitchell

Support staff

January 31, 2025 at 13:54

Dear Rakesh,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432936 Copied In reply to: Mobile menu seen in development mode and actual on mobile is totally different

Andrew Mitchell

Support staff

January 31, 2025 at 10:37

Dear Rokas,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432904 Copied In reply to: Photographer theme demo content recreation

Andrew Mitchell

Support staff

January 31, 2025 at 10:24

Dear Lantalau,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#432902 Copied In reply to: How can I localize and translate the strings mentioned in the XStore theme using WPML?

Andrew Mitchell

Support staff

January 30, 2025 at 11:28

Dear Khan Arif,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#432791 Copied In reply to: How to change checkout page form layout style

Andrew Mitchell

Support staff

January 30, 2025 at 10:54

Hello, Antonio,

There could be several reasons for this issue. One of the most common causes is the use of plugins or security measures that block certain links. We kindly suggest disabling them to see if this resolves the problem. If the issue persists, please provide us with access to your website’s admin panel and FTP so we can investigate further.

Best regards,
The 8Theme Team

#432786 Copied In reply to: Problem with Outh link on facebook and google for social login function

Andrew Mitchell

Support staff

January 30, 2025 at 10:47

Hello, Nano Alvarez,

Thank you for your attention to this matter. A long-term fix has already been included in one of the updates.

Best regards,
The 8Theme Team

#432785 Copied In reply to: PHP 8.3 problem hosting domain on GoDaddy

Andrew Mitchell

Support staff

January 30, 2025 at 10:46

Dear Octatech,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432784 Copied In reply to: Showing wrong product price in product page

Andrew Mitchell

Support staff

January 30, 2025 at 10:41

Dear regencycigaremporium,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432783 Copied In reply to: Assistance Needed – Disabling Website Page Progress Bar in XStore

Andrew Mitchell

Support staff

January 30, 2025 at 08:40

Dear joebuston,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#432770 Copied In reply to: in home page video element is not showing for logged in users

Andrew Mitchell

Support staff

January 30, 2025 at 07:34

Dear Giffy Exclusive Store,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#432758 Copied In reply to: mobile menu submenu not open when i click down arow

Andrew Mitchell

Support staff

January 30, 2025 at 05:06

Dear MiguelFlorian,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432745 Copied In reply to: How to Create Menu Tabs Based on Categories

Andrew Mitchell

Support staff

January 29, 2025 at 16:27

Dear gurhan,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432715 Copied In reply to: On Sale Products Are Not Showing Up In The Front Page

Andrew Mitchell

Support staff

January 29, 2025 at 14:31

Dear Nirmalya,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432692 Copied In reply to: HOW TO INCREASE TO DECREASE THIS NUMBER SIZE

Andrew Mitchell

Support staff

January 29, 2025 at 12:44

Dear Abhijeet Kumar,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432675 Copied In reply to: Incorrect success message being displayed upon saving new billing and shipping address

Andrew Mitchell

Support staff

January 29, 2025 at 12:38

Dear Andrea,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#432672 Copied In reply to: Price calculation problem in cart, with YITH product add-ons
← 1 2 3 … 98 99 100 … 258 259 260 →

2,941–2,970 of 7,777 posts

Viewing 30 posts - 2,941 through 2,970 (of 7,777 total)

← 1 2 3 … 98 99 100 … 258 259 260 →

Forum Replies Created

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