Forum Replies Created

Viewing 30 posts - 2,701 through 2,730 (of 7,776 total)
1 2 3 … 90 91 92 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Hassam,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435552 Copied In reply to: my theme got malfunctions after updating Elementor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, TheOne,

    Thank you for your inquiry. This is a complex issue, and we will need some time to resolve it. We appreciate your patience and understanding.

    Best regards,
    8Theme Team

    #435551 Copied In reply to: Product stock notification not working on single product
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Danny,

    We have made changes to the files you mentioned, and the issue should now be resolved. Additionally, these fixes will be included in the upcoming theme update.

    Best regards,
    8Theme Team

    #435550 Copied In reply to: Ajaxify complete deactivation request (header html custom
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, stream,

    Thank you for providing access. We have made some changes, and we kindly ask you to review them.

    Best regards,
    8Theme Team

    #435549 Copied In reply to: Spotlight Categories acts different if clicked once or twice
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you so much for reaching out to us. We truly appreciate your message and are happy to assist you. Please let us know how we can help.

    Best regards,
    8Theme’s Team

    #435548 Copied In reply to: social login is not working, add to card/buy now is gone from the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Mauro,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435546 Copied In reply to: Disable over effect on menu item component
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Kristjan,

    Thank you for reaching out to us. We will review and take your suggestions into consideration.

    Best regards,
    8Theme Team

    #435545 Copied In reply to: New SQL injection vulnerability discovered
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for granting us access. We have made some modifications, and we kindly ask you to review them.

    Specifically, we have added the following custom CSS:

    Location:
    Customizer -> Theme Custom CSS -> Global CSS 

    .password-input .show-password-input {
    display: none;
}

    Please check and let us know if you need any further adjustments.

    Best regards,
    8Theme Team

    #435539 Copied In reply to: social login is not working, add to card/buy now is gone from the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435533 Copied In reply to: Typography Options Missing in ‘Carousel Anything’ Widget
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, YT,

    The simplest solution for this issue would be to apply the following settings:

    1) Enable the “Use images from product variations” option in Customizer → WooCommerce (Shop) → Shop Elements → Variation Swatches
    2) Change the attribute type to “Image” in the attribute settings.

    Please check the attached files for further details.

    Should you have any questions or require further assistance, feel free to let us know.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435532 Copied In reply to: Use product variation image instead of color swatch in variation options
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435531 Copied In reply to: Issue with Elementor Lagging While Editing Homepage Content
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tommy,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435529 Copied In reply to: Thumbnails in 2 column layout looking strange
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Niolex,

    Unfortunately, we were unable to reproduce the issue you reported. We have tested it on various browsers and operating systems, and everything appears to be functioning correctly.

    Kindly review the attached files and any private content to ensure everything is in order.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #435521 Copied In reply to: Не завантажується HTML блок у Header Builder
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Terpsauce,

    We have applied the following CSS to the element. Kindly check its appearance now: 

    selector .categories-grid {  
    margin-left: 30px;  
}

    Please let us know if any further adjustments are needed.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435514 Copied In reply to: demo theme, the categories appear in 2 columns. However on the importered demo, it only shows in one
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Nitin Sharma,

    Unfortunately, the access credentials you previously provided are no longer valid.

    Regarding the issues with the buttons, they appear exactly as they were configured in the Elementor editor. We recommend that you reconfigure them within Elementor to achieve the desired appearance.

    As for the message about outdated files, it indicates that your child theme contains some outdated WooCommerce files. This typically occurs when customizations have been made. In this case, we advise you to contact the author of the customization and request that they update the files accordingly.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435507 Copied In reply to: social login is not working, add to card/buy now is gone from the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Rohit,

    Thank you for providing access.

    First of all, since you are using Elementor, we recommend disabling the Customizer Header Builder and recreating the header using Elementor. Using both builders simultaneously increases the load on your server.

    Additionally, we have fixed the links in the footer.

    If you have any questions or need further assistance, please feel free to reach out.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435501 Copied In reply to: Issues with Header and Footer Customization
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear BT,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435500 Copied In reply to: Left side bar – needs double click to show
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    We have updated your plugins and made some modifications to the theme files. At the moment, the issue appears to be resolved. Kindly review and let us know if everything is working as expected.

    Best regards,
    8Theme Team

    #435499 Copied In reply to: DA ERROR CUANDO ACCEDO A LAS PARTES DE LA WEB
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, YT,

    Unfortunately, the FTP access credentials you provided are not valid. Please verify them and provide the correct details.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435495 Copied In reply to: Use product variation image instead of color swatch in variation options
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    You’re most welcome! Wishing you a wonderful day ahead.

    We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

    You can rate us here: https://themeforest.net/downloads

    Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

    #435494 Copied In reply to: inked Variations Products – Link Separate Products Together
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Art,

    Thank you for providing access. We have made certain modifications—please review them at your convenience. These changes will also be included in the next update.

    The modifications were made in the following file:
    wp-content/themes/xstore/woocommerce/loop/loop-start.php

    Should you have any questions or require further adjustments, please let us know.

    Best regards,
    8Theme Team

    #435490 Copied In reply to: Check Theme Code: If you have customizations in the theme, ensure the etheme_get_option() function
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, TheOne,

    Thank you for providing access. We have made some changes, and we kindly ask you to review them.

    Best regards,
    8Theme Team

    #435485 Copied In reply to: Products carousel – Infinite loop for products doesn’t work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tlp,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #435470 Copied In reply to: Menu not working properly on my desktop screen resolution
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tommy,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435469 Copied In reply to: Product Categories carousel missing one important option for normal UX
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Youcef,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435453 Copied In reply to: estimated delivery problem encoding ” â ” in French
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Officina 2.0,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435440 Copied In reply to: “Fatal error: Allowed memory size…” – urgent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435433 Copied In reply to: Ajax Header Search Categories Not in Chronological Order
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435432 Copied In reply to: Outdated WooCommerce Template Files in XStore Theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Greg,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435391 Copied In reply to: White lines showing while loading Mobile menu items
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Benz,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435383 Copied In reply to: Issue with Header Menu Icons Showing Borders After Demo Installation
  • 1 2 3 … 90 91 92 … 258 259 260
    2,701–2,730 of 7,776 posts
Viewing 30 posts - 2,701 through 2,730 (of 7,776 total)
1 2 3 … 90 91 92 … 258 259 260