Forum Replies Created

Viewing 30 posts - 2,731 through 2,760 (of 7,776 total)
1 2 3 … 91 92 93 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Antonio,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435353 Copied In reply to: hide password boxes under new password fields on my account page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    If none of the demo data components are being installed, it likely indicates that there is no connection to our server. This issue may arise if there are whitelists or other IP restrictions in place on your end. Additionally, an invalid SSL certificate could also be causing the problem.

    Please check these potential causes and let us know if you need further assistance.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    #435340 Copied In reply to: problem with demo reagain istalation please help
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Thank you for providing access. Would it be possible for us to update the plugins and WordPress on your website? It is possible that an outdated plugin is causing this issue.

    Please let us know how you would like to proceed.

    Best regards,
    8Theme Team

    #435338 Copied In reply to: DA ERROR CUANDO ACCEDO A LAS PARTES DE LA WEB
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear amiseo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435331 Copied In reply to: Product category widget not working & Logo link not possible
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, S1_MIKE,

    We also require access to the admin panel of the website. Additionally, could you please specify which version of the theme was used for the initial demo content installation?

    Best regards,
    8Theme Team

    #435330 Copied In reply to: problem with demo reagain istalation please help
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, clevercoster,

    Could you please provide us with a video or screenshot as evidence of the issue specifically occurring with our theme? Additionally, we would appreciate a comparison showing the correct functionality using the default theme, as per the testing process.

    We have also tested the default theme on your website and noticed the same issue as with our theme.

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    #435328 Copied In reply to: out of stock not showing in single product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, amiseo,

    We have made some changes. Please review them.

    Best regards,
    8Theme Team

    #435326 Copied In reply to: Product category widget not working & Logo link not possible
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    You’re most welcome! Wishing you a wonderful day ahead.

    We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

    You can rate us here: https://themeforest.net/downloads

    Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

    #435319 Copied In reply to: How to change the “PROCEED TO CHECKOUT” text on the cart page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear harshana,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435305 Copied In reply to: getting 404 error when click tabs on Vendor Dahsboard
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Antonio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #435283 Copied In reply to: remove ship to and coupon from Cart page and change button onhover colors
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435238 Copied In reply to: Brands and Brand Carousel, Is it possible to only use woo brands
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435236 Copied In reply to: Display / Layout issues with on mobile section.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Dropex,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #435230 Copied In reply to: Mobile Responsiveness Issues on Homepage: Spacing and Layout Problems
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear pablostevens,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435224 Copied In reply to: Disable registraton tab on account icon in header
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear pablostevens,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435222 Copied In reply to: Is there a way to disable cross-sell products on the cart page?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Rashkoff,

    By default, this functionality is not available. However, you may consider the following options:

    We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/.
    If your idea receives sufficient support from other customers, our development team will carefully assess the feasibility of incorporating it into a future update.

    For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel
    Please note that customization services may incur additional charges.

    Best regards,
    8Theme Team

    #435201 Copied In reply to: search bar xstore in custom fields products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, mahmut,

    Thank you for providing access. Unfortunately, due to the limitations of the Elementor builder, some translations on the Shop page are not available for Loco Translate.

    To address this, we have added the following custom CSS to modify the text accordingly.
    a.checkout-button.button.alt.wc-forward,

    .return-shop.button.btn.bordered.full-width
{
		font-size: 0px;
}
a.checkout-button.button.alt.wc-forward:before {
    content: 'Przejdź do kasy';
    font-size: 14px;
}
.return-shop.button.btn.bordered.full-width:before {
    content: 'Kontynuuj zakupy';
    font-size: 14px;
}

    Best regards,
    8Theme Team

    #435196 Copied In reply to: How to change the “PROCEED TO CHECKOUT” text on the cart page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Oliver Theiß,

    Please review the attached video, which explains points 6 and 7.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435187 Copied In reply to: inked Variations Products – Link Separate Products Together
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, amiseo,

    Thank you for reaching out to us.

    The issue with the categories was caused by cached data in WooCommerce. To resolve this, we took the following steps:

    We cleared the WooCommerce-related caches, which can be found in:

    WooCommerce → Status → Tools

    The following fields were cleared:
    – WooCommerce transients
    – Expired transients
    – Term counts
    – Brands transients

    Regarding the logo issue, it was caused by custom code applied to the element: 

    css
selector {  
    z-index: -1;  
}

    We have removed this code to resolve the problem.

    For more details, please refer to the attached files.

    Should you have any further questions, feel free to contact us.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435185 Copied In reply to: Product category widget not working & Logo link not possible
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, finleydesign,

    Could you please provide us with more details on how exactly you added HTML blocks to Quick View? Kindly specify which builder and elements you used. Ideally, we would appreciate it if you could share screenshots or a video demonstrating the process. Additionally, please provide access to the admin and FTP panels.

    Thank you in advance for your cooperation.

    Best regards,
    8Theme Team

    #435180 Copied In reply to: HTML blocks in quickview blah blah blah blah
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Antonio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #435179 Copied In reply to: Registration or Login with social credentials during check-out
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, riddlezitindustries,

    The issue arises because WordPress is unable to create a folder for the plugin. This restriction is likely imposed by the server or a third-party plugin. We kindly ask you to try disabling any third-party plugins and then attempt to update the plugins again.

    If the issue persists, please contact your server support team for further assistance.

    Additionally, this problem also occurs with the default WordPress update method. Please find more details in the attached files.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #435176 Copied In reply to: Updates not working on xstore plugin manager and wordpress plugin update
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear amiseo,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435085 Copied In reply to: Prebuilt Header with Elementor on Subpages – always on crashed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435084 Copied In reply to: Adding Fox Currency Switcher to Top Header Navigation Menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #435083 Copied In reply to: Change Wishlist Quantity Background Color in Mobile Footer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #435042 Copied In reply to: Removing White Background from Navigation Menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435039 Copied In reply to: Is it possible to add the brand elements in the cart page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Chandru,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435034 Copied In reply to: In Login form Phone number Form little off stetted and Country flag is not visible correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear RahulDasOp,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #435017 Copied In reply to: How to Change Hover effect Globally in my theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear DonDigital,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #435014 Copied In reply to: WPML trasnlation in header menu issue doesnt change
  • 1 2 3 … 91 92 93 … 258 259 260
    2,731–2,760 of 7,776 posts
Viewing 30 posts - 2,731 through 2,760 (of 7,776 total)
1 2 3 … 91 92 93 … 258 259 260