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Viewing 30 posts - 2,551 through 2,580 (of 7,776 total)
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  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437371 Copied In reply to: No option to centre align the categories in static block editing.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for the information.

    To follow Envato’s license policy, where one license is valid for one live project, we checked the details and noticed that the website you mentioned is not connected to the license you provided when creating the support request.

    To help you further, please send us the current valid license used for the website you have questions about.

    Thank you for your cooperation. We look forward to helping you!

    Best regards,

    #437367 Copied In reply to: problem with categories in my webshop…
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Benz,

    Thank you for providing access.

    To begin with, our “Category Filter” widget differs from the standard WooCommerce “Categories” widget. Specifically, our widget does not display categories that do not contain purchasable products. We added a product to one of the categories you created, and it is now visible. Kindly check and confirm.

    Additionally, we noticed that you have an external caching mechanism that is not cleared using WooCommerce’s standard methods. To address this, we have added a filter that disables caching for the “Category Filter” widget.

    For this purpose, we have added the following code to the file: wp-content/themes/test-child2/functions.php
    add_filter('et_widget_cat_filter_ignore_wc_term_cache', '__return_true');

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #437366 Copied In reply to: Sidebar is not showing on Shop page. Please advise
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, S1_MIKE,

    Please provide the license you are using on the website you shared for verification.

    Best regards,
    8Theme Team

    #437358 Copied In reply to: problem with categories in my webshop…
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Nitin Sharma,

    You are free to update the themes, and all necessary changes will also be included in the next theme update.

    Best regards,
    8Theme Team

    #437356 Copied In reply to: social logins not working again as before
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Matt123,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437350 Copied In reply to: Broken Categories permalink redirect to 404 page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Andrea,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437347 Copied In reply to: Remove comment back-end not found in section comment
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Matt123,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #437342 Copied In reply to: Filter Products by Custom Taxonomies in Product Archive
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Essex Banners Ltd,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437332 Copied In reply to: Quanity showing 1 – 5 when i dont put any quanity??
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Weblike PRO,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437330 Copied In reply to: Integrate blog section and blog post on homepage
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437321 Copied In reply to: product color variants as images instead of a dropdown
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Matt123,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437315 Copied In reply to: Cant configure instagram API. role of developer is not sufficient
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Wuzz Hosting,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437307 Copied In reply to: Why Navbar Like this? it’s not same in demo
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Sadrettin,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437302 Copied In reply to: Issue with Dynamic Pricing – Decimal Prices Not Displaying Correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rakesh,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437280 Copied In reply to: How can I keep the product borders size same for all the items
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear samo,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #437272 Copied In reply to: I have a problem when changing anything it doesn’t change it
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Greg,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437270 Copied In reply to: Checkout – Postcode missing from update_order_review ajax call
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear johnr007,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437259 Copied In reply to: No option for adding custom text on menu label
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437257 Copied In reply to: Create landing page which cannot be bypassed by users who are not signed in.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437255 Copied In reply to: Transfer User Info, Vendor Info, Membership, Points
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rakesh,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #437236 Copied In reply to: Products per page on search page is not changing with changes in
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rakesh,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437233 Copied In reply to: Pagination on archive product page is not working
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear samo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437228 Copied In reply to: Article images are not showing what is the reason?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Nitin Sharma,

    We have made changes to the following files. Kindly review them: 

    plugins/et-core-plugin/templates/authorize/buttons.php
themes/xstore-child/functions.php

    These modifications should resolve the issue that occurred after theme updates.

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    #437224 Copied In reply to: social logins not working again as before
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We have made changes to the following file:
    themes/xstore/framework/customizer/theme-options/woocommerce/single-product/panel.php

    The issue should now be resolved. Please check and confirm.

    Regarding the problem with Elementor, we recommend downgrading your PHP version to 8.2 or 8.1, as Elementor has performance issues with PHP 8.3 and higher.

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    #437215 Copied In reply to: Error on the latest version of the xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Brunos,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #437207 Copied In reply to: Edit Mobile Menu: how to edit some layout elements
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, mohammad,

    We have made certain modifications to the file:

    xstore/framework/patcher.php
    These changes should resolve the issue. Kindly review and verify the fix on your end. Additionally, the modifications will be included in the next theme update.

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    #437194 Copied In reply to: Error on the latest version of the xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, samo,

    Could you kindly provide temporary WP-Admin access? We need to review your settings, as the credentials you previously provided are no longer valid.

    To grant WP-Admin access, please create a new user account with an administrator role via your WordPress Dashboard. Once the account has been created, you may securely share the username and password with us through the Private Content section.

    Thank you for your cooperation. We appreciate your assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #437192 Copied In reply to: I have a problem when changing anything it doesn’t change it
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Benz,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437169 Copied In reply to: Cannot Add Mega Menu : nothing response after click
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Could you please update the themes https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then apply the patches https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/ and clear the cache?
    Let us know once it will be done.

    Best regards,
    8Theme Team

    #437142 Copied In reply to: Shop top filter bar doesnt work correctly
  • 1 2 3 … 85 86 87 … 258 259 260
    2,551–2,580 of 7,776 posts
Viewing 30 posts - 2,551 through 2,580 (of 7,776 total)
1 2 3 … 85 86 87 … 258 259 260