Forum Replies Created

Viewing 30 posts - 2,581 through 2,610 (of 7,776 total)
1 2 3 … 86 87 88 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Thank you for reaching out to us.

    We appreciate you bringing this to our attention.

    Could you please provide screenshots of your settings, specifically showing URL addresses you have used for Google and Facebook login settings?

    Best Regards,
    8Theme’s Team

    #437140 Copied In reply to: social logins not working again as before
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437128 Copied In reply to: product placeholder ; Not showing brand name, or product category in the placeholder on shop pages
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Safe Desires,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437122 Copied In reply to: Frequently bought together Element is locked
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Gracu_,

    We have conducted a thorough analysis and did not find any issues within the theme or core plugin that could be causing this problem. To proceed with further investigation, we recommend creating a staging site where we can continue troubleshooting.

    We have tested your issue using the default theme and without third-party plugins, and the problem still persists. Based on our findings, we suspect that the issue may be caused by a database malfunction, possibly due to missing or cleared fields, which is preventing the variations from being displayed correctly.

    Since working directly on the live site could pose risks, especially when dealing with database-related issues, we strongly advise against making fixes on the production site. Any unintended changes could potentially disrupt its functionality.

    For this reason, we kindly ask you to set up a staging environment where we can safely conduct further investigations and identify the root cause of the issue.

    Best regards,
    8Theme’s Team

    #437115 Copied In reply to: System-based solution – product’s attributes
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Gracu_,

    To address this matter, we have introduced a new option for the Elementor banner element:

    “Use default HTML tags” – This option restores the use of default HTML tags.

    In order to implement this feature, we have modified the following files:

    plugins/et-core-plugin/app/classes/elementor.php
plugins/et-core-plugin/app/controllers/shortcodes/banner.php

    Additionally, these changes will be included in the next theme update.

    Please check if the banners now function as expected.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #437113 Copied In reply to: Problem with the banners links on the homepage
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Wick’d,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437112 Copied In reply to: There is an error with how my updates are being posted and it doesnt make sense
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Rashi,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437107 Copied In reply to: Can’t make turn the default header into a hamburger in the mobile version
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, menichetti,

    We would like to inform you that we have released an update that supports the latest versions of WooCommerce and WordPress. Additionally, several other improvements have been made. You can review the full changelog at the following link: https://woopress.8theme.com/boxed/update-history/

    Please also remember to clear the WooCommerce system info cache after updating.

    Best regards,
    8Theme Team

    #437103 Copied In reply to: woocommerce 9.2.3 incompatibility with woopress theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Brunos,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437096 Copied In reply to: How to edit layout of Single product page into Xstore Builders
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Brunos,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437086 Copied In reply to: How can I change color of the content of drop menu in the checkout page(country for shipping option)
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #437080 Copied In reply to: Product slider is not working very well.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #437074 Copied In reply to: translate theme from english to french.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437073 Copied In reply to: product page and shop page does not work on mobile device
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437072 Copied In reply to: Implement authentication in checkout when user submit order
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear nabil,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437071 Copied In reply to: how to implement newsletter in xstore theme.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Brunos,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437068 Copied In reply to: How can a customer can register when there is only a login page ?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear samo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437046 Copied In reply to: When changing the shape of the basket or the shape of the header, it does not change and the modific
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Pavlo,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #437042 Copied In reply to: How to remove “Posted by [AUTHOUR]”???????
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Benz,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437031 Copied In reply to: Problem with Sticky Header is not working properly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Benz,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #437030 Copied In reply to: Customizing Fake Sales Booster pop-up with CSS
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear neurophunk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #437022 Copied In reply to: Shop items are not clickable and not listed properly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Terpsauce,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #436984 Copied In reply to: Static Blocks which have been modified, not reflecting modifications on site.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Wick’d,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #436973 Copied In reply to: Product Categories need to be smaller and 3 columns
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Safe Desires,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #436971 Copied In reply to: Size Guide Image does not appear correctly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ronny_G,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #436958 Copied In reply to: The images go out of space, they look overflowing, how to correct this?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Gracu_,

    We are sorry to hear that you have encountered this issue.

    The problem arises because the element does not use the a tag, which is typically used for displaying links in a browser. This approach was intentionally chosen to enhance SEO management and avoid external links.

    However, if you prefer, we can make certain modifications and restore the standard link display in the banner using the a tag. Please let us know how you would like to proceed.

    Best regards,
    8Theme Team

    #436954 Copied In reply to: Problem with the banners links on the homepage
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, TheOne,

    Could you please provide us with the updated FTP access credentials? The ones previously provided are no longer valid.

    Best regards,
    8Theme Team

    #436944 Copied In reply to: Product stock notification not working on single product
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Safe Desires,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #436939 Copied In reply to: Your WooCommerce report confirms that both the Cart and Checkout pages contain duplicate implementat
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Siddharth,

    Thank you for reaching out to us.

    Unfortunately, by default, the filtering functionality is only available on WooCommerce-related pages, including the shop page, product category pages, brand pages, and attribute pages.

    Filtering may also work on product tag pages; however, in such cases, the page must be a proper product tag page with the correct structure. For example:
    https://sintex.asot.in/product-tag/water-tanks/

    In this situation, we recommend one of the following solutions:
    1. Refrain from using filters on non-WooCommerce pages.
    2. Adjust the tags to ensure they are correctly structured.
    3. Use a third-party plugin that provides filtering functionality differently from the default WooCommerce filtering system.

    Please let us know how you would like to proceed or if you need further assistance.

    Best regards,
    8Theme Team

    #436910 Copied In reply to: Filter Not Working on Specific Website Pages
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Abhinandan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #436889 Copied In reply to: product list uploading without disturbing existing
  • 1 2 3 … 86 87 88 … 258 259 260
    2,581–2,610 of 7,776 posts
Viewing 30 posts - 2,581 through 2,610 (of 7,776 total)
1 2 3 … 86 87 88 … 258 259 260