I have a problem when changing anything it doesn’t change it

This topic has 11 replies, 4 voices, and was last updated 2 days, 13 hours ago ago by Andrew Mitchell

  • Avatar: samo
    samo
    Participant
    March 12, 2025 at 13:35

    I have a problem when changing anything it doesn’t change it immediately. Some elements change and some don’t. And when modifying any element it doesn’t appear in real time. High-speed internet, high-speed computer, high-speed hosting. What is the solution?
    There is also a problem with the location of the elements when converting them to Arabic.

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    10 Answers
    Avatar: samo
    samo
    Participant
    March 12, 2025 at 14:24

    There is also a problem with the location of the elements when converting them to Arabic.

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2025 at 14:25

    Hello,

    Thank you for reaching out to us.

    There are two header builders available, and you can choose the one that best suits your preferences:
    – Header Builder in Theme Options (old one) – https://youtu.be/RbdKjQrFnO4?feature=shared
    – Header Builder with Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    If you have 2 builders activated, the settings from the new one (Elementor) will have higher priority.

    In your case, the settings from the new Elementor Header Builder https://prnt.sc/5QEP0rohbIBF apply to desktop, tablet, and mobile devices. We recommend reviewing the video tutorial and documentation for further guidance: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ https://elementor.com/help/mobile-editing/

    Please post new separate questions, not about the header, via new topics on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Best Regards,
    8Theme’s Team

    Avatar: samo
    samo
    Participant
    March 12, 2025 at 16:14

    How to change the main and sub-site colors using Elementor or what is the correct method?

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2025 at 16:38

    Hello,

    Please note that changing the color in one place does not automatically apply the change across the entire website.

    To modify colors, you can navigate to Theme Options > Styling > Edit Colors; edit your pages using Elementor > adjust the settings of individual elements as needed; Header Builder via Elementor > edit color of elements.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: samo
    samo
    Participant
    March 12, 2025 at 18:09

    I want to solve the problem of the arrow moving inside each other

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    Avatar: samo
    samo
    Participant
    March 13, 2025 at 13:22

    no replay !!!!!!!!!!!!!!!!!!!!!!!!

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 13, 2025 at 13:52

    Hello, samo,

    Could you kindly provide temporary WP-Admin access? We need to review your settings, as the credentials you previously provided are no longer valid.

    To grant WP-Admin access, please create a new user account with an administrator role via your WordPress Dashboard. Once the account has been created, you may securely share the username and password with us through the Private Content section.

    Thank you for your cooperation. We appreciate your assistance.

    Best regards,
    8Theme Team

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    Avatar: samo
    samo
    Participant
    March 13, 2025 at 15:59

    I want to solve the problem of the arrow moving inside each other

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 13, 2025 at 17:01

    Hello @samo
    Please, check now !
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 14, 2025 at 00:15

    Dear samo,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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