Dear Annabel,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, khurram virk,

Thank you for providing the access credentials. Unfortunately, they are not working. Please find the details regarding this issue in the attached files.

Additionally, you can modify the H2 tag for the rating yourself by following these steps:

1. Create a new file in the child theme at the following path:
wp-content\themes\xstore-child\framework\features\woocommerce\reviews-advanced.php

2. Copy the content from the parent theme file located at:
wp-content\themes\xstore\framework\features\woocommerce\reviews-advanced.php

3. Paste the content into the newly created file in the child theme.

After completing these steps, you will be able to modify the output tag for the rating. Further details are provided in the attached files.

Best regards,
8Theme’s Team

Hello, cloudtechltd,

Regarding the migration of brands from BeRocket, unfortunately, there is currently no automated system available to facilitate this process. Regrettably, you will need to manually recreate the brands.

As for the “filter using BeRocket Brand Plugin,” we kindly recommend reaching out to the appropriate specialized department for further assistance.

With respect to categories, the theme does not currently offer such functionality. However, you can utilize the default WooCommerce widget, “Product Categories,” and select the “Show hierarchy” option within it.

Should you have any further questions or require additional support, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello, Tavi,

Thank you for reaching out to us. Below are the responses to your queries:

1. Could you please clarify what you mean by “gives wrong results”? It would be helpful if you could provide more details or, even better, share some screenshots to illustrate the issue.

2. Unfortunately, the category filter does not have such functionality. However, you can use the default WooCommerce widget “Product Categories” and select the “Show hierarchy” option within it.

3. Regrettably, no, this is not possible. You can use the “Product Tag Cloud” widget instead. If you specifically require a filter, you may submit a request for this functionality on the following page: https://www.8theme.com/roadmap/

4 & 5. These types of requests fall under customization. You can find more information about customization services at the following link: https://www.8theme.com/account/#etheme_customization_panel

6. For single product pages, you can add the “Products Carousel” element and select “Data Source -> Related Products” within it.

7. This depends on the tool or plugin you are using to create bundle products, as this is not a default WordPress functionality. We recommend reaching out to the plugin provider that enables the creation of bundle products for further assistance.

If you have any additional questions or need further clarification, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Dear HUSSTLE,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear gabrielet,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Abdul Moiz,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear GNC,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Yasir Alam 8Theme,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear tareqabodohon,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Pavlo,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Could you please temporarily disable the CDN?

Best regards,
The 8Theme Team

Hello, IT-Spectrum,

Thank you for providing access. We have made some changes. Could you please check if the issue has been resolved?

Best regards,
The 8Theme Team

Hello, Dave E,

We hope this message finds you well.

We are reaching out to share the file with you once again (the link can be found in the private content section).
Kindly note that it needs to be transferred following the specified path provided
themes/xstore/framework/theme-init.php

Best regards,
The 8Theme Team

Hello, Alyan,

Unfortunately, the access credentials you provided are not for FTP but for the cPanel. We specifically require FTP access. Additionally, the credentials you shared lead to the live site instead of the staging environment.

We kindly ask you not to share access credentials in the public part of the message. Please provide them in the private content section instead.

Best regards,
8Theme’s Team