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Product page: in reviews tab > there are two h2 headings

This topic has 8 replies, 4 voices, and was last updated 4 weeks ago ago by Andrew Mitchell

khurram virk

Participant

December 7, 2024 at 18:55

dear sir

good day to you!

hope you are fine, product page: in reviews tab > there are two h2 headings please check below and let us know how to make p or div

here are the screenshots
https://snipboard.io/pXUz62.jpg
https://snipboard.io/QXVbEN.jpg

here is sample product page link
https://safeandsecureksa.com/product/clevis-sling-hook/

thank you

#426775 Copied Theme version: 9.4.5

7 Answers

Jack Richardson

Support staff

December 9, 2024 at 15:10

Dear @Khurram Virk,

We hope this message finds you well.

If you would like to modify the tag for the Reviews section, you can achieve this by copying the following file:

xstore/woocommerce/single-product-reviews.php

Paste it into the corresponding directory in your child theme:

child-theme/woocommerce/single-product-reviews.php

Once copied, you can edit the h2 tag within the file to suit your specific requirements.

Should you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#426924 Copied

khurram virk

Participant

December 10, 2024 at 07:13

dear sir

good day to you!

thank you for guidance, we dont have child theme using wp code snippet.

please suggest accordingly.

thank you so much

#427000 Copied

Rose Tyler

Support staff

December 10, 2024 at 16:22

Hello,

To install a child theme, you can follow these steps:
– Download the child theme archive from this page – https://www.8theme.com/downloads/
– Go to Appearance > Themes > install the child theme, but do not activate it yet.
– Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that Activate the child theme (Appearance > Themes) > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

Warm Regards,
The 8Theme Team

#427115 Copied

khurram virk

Participant

December 12, 2024 at 17:13

dear sir

greetings!

thank you so much for guiding and explaining the child theme installation in full detail.

we are unable to find review 5 heading h2, whereas otherone we have made p. so please guide us how to change 5?

here are the screenshots
https://snipboard.io/QFKcCr.jpg
https://snipboard.io/miPp97.jpg

thank you

#427404 Copied

Andrew Mitchell

Support staff

December 13, 2024 at 10:34

Hello, khurram virk,

We kindly request access to the admin panel and FTP in order to implement the necessary changes.

Thank you in advance for your cooperation.

Best regards,
8Theme Team

#427478 Copied

khurram virk

Participant

December 17, 2024 at 17:45

dear sir

good day to you!

PC

thank you

Please contact administrator
for this information.

#427851 Copied

Andrew Mitchell

Support staff

December 18, 2024 at 16:30

Hello, khurram virk,

Thank you for providing the access credentials. Unfortunately, they are not working. Please find the details regarding this issue in the attached files.

Additionally, you can modify the H2 tag for the rating yourself by following these steps:

1. Create a new file in the child theme at the following path:
wp-content\themes\xstore-child\framework\features\woocommerce\reviews-advanced.php

2. Copy the content from the parent theme file located at:
wp-content\themes\xstore\framework\features\woocommerce\reviews-advanced.php

3. Paste the content into the newly created file in the child theme.

After completing these steps, you will be able to modify the output tag for the rating. Further details are provided in the attached files.

Best regards,
8Theme’s Team

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#427985 Copied
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