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Forum Replies Created

Viewing 30 posts - 2,041 through 2,070 (of 6,626 total)

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Andrew Mitchell

Support staff

January 10, 2025 at 09:49

Dear Ameer,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#430112 Copied In reply to: How to display color palettes with actual colors rather than words

Andrew Mitchell

Support staff

January 10, 2025 at 05:40

Dear anhph1,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#430086 Copied In reply to: Error displaying table on product information page

Andrew Mitchell

Support staff

January 9, 2025 at 20:30

Dear Boddicker,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#430074 Copied In reply to: Menu is acting weird. Can’t set the correct width

Andrew Mitchell

Support staff

January 9, 2025 at 17:14

Unfortunately, the situation has not changed yet. There are still no products or pages available on the website.

Best regards,
8Theme’s Team

#430061 Copied In reply to: Unable to remove applied filter

Andrew Mitchell

Support staff

January 9, 2025 at 17:12

Dear sefat,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#430059 Copied In reply to: Cart has 11 products but mini cart showing only 5

Andrew Mitchell

Support staff

January 9, 2025 at 17:11

Thank you for your cooperation and we look forward to hearing from you soon.

#430058 Copied In reply to: WordPress E_Error type error line 109. Missing format specifier

Andrew Mitchell

Support staff

January 9, 2025 at 16:45

Please kindly use the CODE tag when adding code to the reply; otherwise, it appears unreadable. Additionally, we kindly ask you to review the uploaded images.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#430050 Copied In reply to: Equal height is not working and need to add or place some images before product name in each section

Andrew Mitchell

Support staff

January 9, 2025 at 16:41

Hello, shonakisam_98,

We hope this message finds you well. Unfortunately, we are unable to access your website. It is possible that you may be using certain whitelists or IP-based restrictions that are preventing us from logging in.

Could you kindly review this matter and let us know if there are any specific access requirements we need to follow?

Thank you for your attention to this issue.

Best regards,
8Theme Team

#430048 Copied In reply to: not all categories are present in mobile view menus

Andrew Mitchell

Support staff

January 9, 2025 at 16:38

Hello, ziga32,

Thank you for reaching out to us. First and foremost, we kindly recommend updating your theme to the latest version, as it is possible that the issue you are experiencing has already been resolved in one of the updates.

If updating the theme does not resolve the problem, we suggest trying an alternative stock logic for swatches. You can enable this option by navigating to:
Customizer -> WooCommerce (Shop) -> Shop Elements -> Variation Swatches -> Use Alternative Stock Logic

Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#430046 Copied In reply to: Make unavailable attribute unclickable in certain combinations

Andrew Mitchell

Support staff

January 9, 2025 at 16:32

Hello, ziga32,

Thank you for providing access. We have made some updates, and we kindly ask you to review them. Please ensure you clear your cache before proceeding with the review.

The changes were made in the following file:
wp-content/themes/xstore/framework/woo.php

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

#430045 Copied In reply to: I can’t translate strings on product page

Andrew Mitchell

Support staff

January 9, 2025 at 14:51

Dear estet,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#430028 Copied In reply to: Issues with mobile menu, newsletter popup and somebody just bought sales booster

Andrew Mitchell

Support staff

January 9, 2025 at 14:26

Dear fldlev,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#430024 Copied In reply to: Sidecart doesn’t display all the items, it only shows 3

Andrew Mitchell

Support staff

January 9, 2025 at 13:29

Dear Dan,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#430016 Copied In reply to: How do I change the background colour and text colour of the mobile navigation menu?
Andrew Mitchell

Support staff

January 9, 2025 at 13:14
Hello, scriptocademy,

Before adding an image, you can use the following code. Please add it to the functions.php file of your child theme and replace the placeholder with the appropriate image URL

add_action('woocommerce_after_shop_loop_item_title','add_custom_image_after_product_title', 15); function add_custom_image_after_product_title() { $image_url = 'https://example.com/path-to-your-image.jpg'; echo '<div class="custom-product-image">'; echo '<img src="' . esc_url($image_url) . '" alt="Custom Image" />'; echo '</div>'; }

Best regards,
The 8Theme Team
#430012 Copied In reply to: Equal height is not working and need to add or place some images before product name in each section
Andrew Mitchell

Support staff

January 9, 2025 at 12:59

Hello, Roman,

We have resolved your issue. Could you please check and confirm?

Best regards,
8Theme Team

#430008 Copied In reply to: Theme import and plugin install problem (system requirements are OK)

Andrew Mitchell

Support staff

January 9, 2025 at 12:50

Hello, Abhijeet Kumar,

We hope this message finds you well.

It appears that your website does not currently contain any products or installed demo data. Could you kindly verify whether the access credentials you have provided are for the correct website?

Thank you for your attention to this matter.

Best regards,
8Theme Team

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#430006 Copied In reply to: Unable to remove applied filter

Andrew Mitchell

Support staff

January 9, 2025 at 12:44

Hello, gabrielet,

Thank you for providing access. We have addressed and resolved the issue. Kindly verify the changes, which have been made in the following file:

et-core-plugin/app/models/overview/template-parts/html-overview.php

Additionally, please note that these changes will be included in the next theme update.

Best regards,
8Theme Team

#430003 Copied In reply to: WordPress E_Error type error line 109. Missing format specifier

Andrew Mitchell

Support staff

January 9, 2025 at 12:00

Dear Dave6641,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429991 Copied In reply to: Small help with creating tiles with background image

Andrew Mitchell

Support staff

January 9, 2025 at 12:00

Dear Dave6641,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429990 Copied In reply to: A few issues – product gallery and clear button

Andrew Mitchell

Support staff

January 9, 2025 at 11:59

Dear Dave6641,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429989 Copied In reply to: Remove duplicate price for variable product

Andrew Mitchell

Support staff

January 9, 2025 at 09:30

Dear Paul Modiga,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429962 Copied In reply to: Error in degub with Xstore_Core and theme.

Andrew Mitchell

Support staff

January 9, 2025 at 07:47

Dear Boddicker,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429944 Copied In reply to: Checkout – just a black page in Elevator

Andrew Mitchell

Support staff

January 8, 2025 at 23:49

Dear redfirm,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#429931 Copied In reply to: There has been a critical error on this website on dokan dashboard add products and products page

Andrew Mitchell

Support staff

January 8, 2025 at 18:50

Dear sefat,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429919 Copied In reply to: Website Performance is very poor need to fix the speed issue

Andrew Mitchell

Support staff

January 8, 2025 at 14:44

Dear Abhijeet Kumar,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#429894 Copied In reply to: Add to cart/ Buy Now button appearing on footer

Andrew Mitchell

Support staff

January 8, 2025 at 13:28

Hello, DD,

We highly recommend using WP Rocket as the primary caching plugin for your website.

Additionally, we suggest reviewing the following articles for further guidance:
– How to Improve WP Rocket Settings with XStore
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/
– How to Speed Up My Website
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Should you have any further questions or require assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

#429882 Copied In reply to: Backend performance optimisation required (paid engagement)

Andrew Mitchell

Support staff

January 8, 2025 at 13:23

Hello, ziga32,

You can find the IP in the private content section.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#429880 Copied In reply to: I can’t translate strings on product page

Andrew Mitchell

Support staff

January 8, 2025 at 13:21

Dear ziga32,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429879 Copied In reply to: how to have product reviews enabled by default

Andrew Mitchell

Support staff

January 8, 2025 at 13:20

Hello, scriptocademy,

Thank you for reaching out to us.

We have reviewed the images you provided, and it appears that there is an issue with inconsistent heights in the product carousel. This can occur when product titles, descriptions, or other elements have varying lengths, causing the cards to misalign.

To resolve this issue, we recommend the following steps:

1. Enable Equal Height for Product Cards:
– Check if your theme or page builder has an option to enforce equal heights for product cards. This is often found in the carousel or grid settings.

2. CSS Adjustment:
– Add custom CSS to ensure all product cards have the same height. For example:
` etheme-product-grid-item {
display: flex;
flex-direction: column;
justify-content: space-between;
height: 100%;
}`

3.Limit Text Length:
– Shorten product titles or descriptions to maintain uniformity. You can use a character limit or truncate longer text.

4. Use Placeholder Space:
– Add placeholder space for shorter titles or descriptions to align with longer ones.

Please let us know if you need further assistance with implementing these changes.

Best Regards,
8Theme’s Team

#429878 Copied In reply to: Equal height is not working and need to add or place some images before product name in each section

Andrew Mitchell

Support staff

January 8, 2025 at 02:59

Dear Jae,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429811 Copied In reply to: How to remove YouTube pop up video in demo
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Viewing 2,070 results - 2,041 through 2,070 (of 6,626 total)

Viewing 30 posts - 2,041 through 2,070 (of 6,626 total)

← 1 2 3 … 68 69 70 … 219 220 221 →

Forum Replies Created

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