Andrew Mitchell

Hello, Niddy,

1) Please try using the following code:

add_action( 'pre_get_posts', function( $q ) {
    if ( is_admin() || ! $q->is_main_query() ) return;

    if ( $q->is_search() ) {
        $pt = $q->get( 'post_type' );
        if ( empty( $pt ) || 'product' === $pt ) {
            $q->set( 'orderby', 'title' );
            $q->set( 'order', 'ASC' );
        }
    }
}, 20 );

2) Note that the mentioned JavaScript will not work as expected, since it only changes the current value in the select element without actually triggering the selection. If you would like the new value to take effect, you need to use a trigger to initiate the select action after updating its value.

Best regards,
8Theme Team

Hello, molo,

Thank you for providing the FTP access. We have made some changes – please review them at your convenience.

Best regards,
8Theme Team

Thank you for reaching out to us regarding eteheme_brands.

Best regards,
The 8Theme Team

Hello, Niddy,

Thank you for reaching out to us and for providing detailed information regarding your inquiry.

We understand the importance of having filtering options available on the search results page, particularly for stores with extensive product catalogs such as yours. Please note that, by default, the search results page is not treated as a standard WooCommerce shop or product archive page. As a result, the default shop filters do not appear or function as they typically would.

That said, it is possible to implement custom solutions to enable filtering functionality on the search results page. For this, we kindly recommend contacting our customization service via the following link: https://www.8theme.com/contact-us/

Regarding your request to change the default sorting option from “Relevance” to “Alphabetical (A–Z)” specifically on the search results page, this can also be achieved through custom coding. Please note that such modifications are not included in the standard support package.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, Istos,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Please provide correct wp-admin access – https://prnt.sc/grjpfgnd9q_D

Thank you for FTP access.

Warm Regards,
The 8Theme Team

Hello, Julien,

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, martijntje,

You’re most welcome! Wishing you a wonderful day ahead.

We hope our theme is elevating your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly important and helps us continue to improve.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or require assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Best Regards,
8Theme’s Team

Hello, tonis,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, martijntje,

Thank you for providing access. We have updated the position of the brand description display in accordance with your request. Kindly check and let us know if everything is working as expected.

Best regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please use an alternative file-sharing service, such as https://fex.net/, to provide us with the video? Unfortunately, we are currently unable to access the file via the link you previously shared.

If the video you provided pertains only to the second question, we would also appreciate it if you could include screenshots or an additional video to help us better understand your inquiry regarding the first question.

We appreciate your understanding and look forward to receiving the updated link.

Best regards,
8Theme’s Team

Hello, luc,

Thank you for providing access. We are currently working on resolving your issue. As soon as a solution is found, we will inform you immediately.

Best regards,
The 8Theme Team

Hello, Elowen Life,

We have noticed that the access credentials you previously provided for the admin panel are no longer valid. Could you please provide updated and working access details at your earliest convenience?

Best regards,
8Theme Team

Hello, Sportsdivision.gr,

The filter logic has been modified in accordance with requests from other clients who preferred that all possible selection options be displayed, regardless of whether the corresponding products have been added yet.

Best regards,
The 8Theme Team