Andrew Mitchell

Hello, Recep,

This issue was caused by a recent WooCommerce update and will be automatically fixed in our next release

Best regards,
The 8Theme Team

Hello, gewoonbovenaan,

Unfortunately, the FTP and admin access previously provided to you are no longer valid.

If you would like to remove the zoom effect for this specific product, please add the following code in Customizer → Theme Custom CSS → Global CSS:

#product-36708.single-product-builder .etheme-woocommerce-product-gallery img.zoomImg {
    display: none !important;
}

Best regards,
8Theme Team

We have already canceled your additional orders.

Best regards,
The 8Theme Team

Hello,

Thank you for letting us know, and we’re glad to hear that you were able to resolve the issue by applying our patch.

If you have any further questions, please don’t hesitate to contact us — we’re here to help.

Best regards,
8Theme’s Team

Hello, Enmanuel,

Thank you for providing access. We have resolved the issue by adding the following file to your child theme:
xstore-child/js/fix-ampersant.js
with the corresponding code.

jQuery(function($){

    function fixAmpersands(context){
        $(context).find('.page-numbers a, a.page-numbers, .woocommerce-pagination a')
            .each(function () {
                let href = $(this).attr('href');
                if(href){
                    href = href.replace(/#038;/g, '&').replace(/&/g, '&');
                    $(this).attr('href', href);
                }
            });
    }

    fixAmpersands(document);

    $(document).on('elementor/popup/show elementor/popup/hide elementor/frontend/init elementor/page/init', function(){
        fixAmpersands(document);
    });

    $(document).on('et_ajax_request_success et_pb_ajax_page et_load_products et_filter_products', function(){
        fixAmpersands(document);
    });

    $(document).ajaxComplete(function(){
        fixAmpersands(document);
    });

    const observer = new MutationObserver(function(mutations){
        mutations.forEach(function(m){
            if(m.addedNodes.length > 0){
                fixAmpersands(document);
            }
        });
    });
    observer.observe(document.body, { childList: true, subtree: true });

});

We have also added the following custom code to xstore-child/functions.php.
add_action( ‘wp_enqueue_scripts’, ‘fix_ampersant_script’ );

function fix_ampersant_script() {
    wp_register_script(
        'fix-ampersant',
        get_stylesheet_directory_uri() . '/js/fix-ampersant.js',
        array('jquery'),
        '1.0',
        true
    );

    wp_enqueue_script('fix-ampersant');
}

Please remember to clear your browser cache before checking the results.

Best regards,
8Theme Team

Hello, Niddy,

We have already developed a fix for this issue. Please install patch #9625175. You can find more details in the attached screenshot.

Best regards,
The 8Theme Team

Hello,

Please read the following article: https://www.8theme.com/documentation/xstore/troubleshooting/fatal-error-allowed-memory-size/ as the issue has not yet been fully resolved.

You need to contact your hosting provider and ask them to fix the memory issue –
https://prnt.sc/Zy_RUoqQ5z3A

Warm Regards,
The 8Theme Team

Hello,

We kindly requested that you enable the following option:
https://prnt.sc/QMhH4yAPoXJg (Theme Options → Speed Optimization → Disable pjax pagination)

Please activate this option (turn the switch green) and check the result afterward.

Warm Regards,
The 8Theme Team

Hello Mark,

Thank you very much for your kind message. We truly appreciate your feedback and are always happy to assist you.

Best Regards,
8Theme’s Team

Hello, Niddy,

We have made changes to the following file:
wp-content/themes/xstore/js/ajax-filters.min.js

We have also noticed that from time to time the JavaScript files are not fully loaded, but after reloading the page, the file loads completely. This may be caused by some server-side caching or blocking. Please check this as well.

Best regards,
8Theme Team

Hello, Mark,
Thank you for providing access. We have resolved this issue; please check it.
Best regards,
The 8Theme Team

Hello,
We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

Hello, Abhinandan,

We have already resolved this issue. Please clear your browser cache and try again.

Best regards,
The 8Theme Team

Hello,
Thank you for providing access. We have resolved this issue; please check it.
Best regards,
The 8Theme Team

Hello, chutipao,

Unfortunately, the access credentials you provided for the website’s admin panel are no longer valid. Please provide us with the current access details, as well as the FTP credentials.

Best regards,
8Theme Team