Andrew Mitchell

Hello, Safe Desires,

To remove the quantity selector, we have added the following custom CSS in XStore Options → Theme Custom CSS → Global CSS

/* Remove product quantity */
.woocommerce-variation-add-to-cart .quantity{
	display:none!important;
}

Best regards,
8Theme Team

Hello, gurhan,

Thank you for providing access. We have resolved this issue by adding the following code to the custom CSS of the specified page.

.aio-icon-box.top-icon{
    text-align: center;
}

Best regards,
8Theme Team

Hello, DebbieC,

Thank you for your update and for letting us know about the situation. We are glad to hear that the issue with the Add to Cart function has been resolved after updating WooCommerce and Elementor.

If you experience any further issues or have additional questions, please don’t hesitate to contact us. We are always happy to assist.

Best Regards,
8Theme’s Team

Hello, Pille,

We have noticed that you updated only our theme but did not update the related plugins such as Elementor, WooCommerce, and WordPress itself. We kindly ask you to update these components and check whether the issue still persists.

Best regards,
8Theme Team

Hello, samarasiri,
We have some changes, and the situation should now improve. However, we kindly ask you to monitor it for a few days.

Best regards,
The 8Theme Team

Hello, nickporter,

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, Downlore,

Please provide us with any additional information you have obtained as a result of the testing. We would also like to inform you that we are using all possible methods to filter search queries.

Best regards,
8Theme Team

Hello, mitys,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

Unfortunately, we are unable to reproduce this issue. Please try clearing your browser cache and let us know the type and version of the browser you are using.

Best regards,
The 8Theme Team

Hi,

Thank you for reaching out to us. We understand that after restoring your website from an older backup on Hostinger, the image and collection alignment appears elongated or misplaced.

Please try the following steps:
1. Clear your website and browser cache to ensure you are viewing the latest version of your site.
2. Check if your theme and all related plugins are updated to their latest versions.
3. If you are using any custom CSS or modifications, temporarily disable them to see if the issue persists.
4. If the problem continues, please provide us with temporary admin access.

Best regards,
The 8Theme Team

Hi,

Thank you for reaching out to us.

Please check Theme Options > Theme custom CSS.

Warm Regards,
The 8Theme Team

In this case, we kindly ask you to provide us with a link to the product that cannot be added to the cart, as well as the FTP access details.

Best regards,
8Theme Team

Hello, Mirza,

Thanks for using XStore.

We’ve reviewed your request and it requires custom development, which is outside Envato’s support policy. To get it done properly and on time, please submit it to our trusted partner WP Kraken:

You’ll get:

– fast quote & timeline
– turnkey implementation by a vetted team
– warranty on delivered work

We’re confident this will help-hope you can make use of it shortly.

Best Regards,
8Theme’s Team

Hello, DebbieC,

Thank you for providing access. We have resolved this issue; please check it.

Best regards,
8Theme Team

Hello, Bas Kling,

We have added the following custom CSS in

.etheme-sticky-cart .quantity {
    display: none!important;
		margin: 0!important;
}

.single-product .etheme-sticky-cart .cart:not(:first-child){
    margin-bottom: 20px !important;
}

Customizer → Additional CSS.
It is intended to remove the extra spacing before the “Add to Cart” button and reduce the space between the sticky “Add to Cart” button and the elements above it.

However, this code is not being displayed on the frontend.

Best regards,
8Theme Team