Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 5,701 through 5,730 (of 7,776 total)

← 1 2 3 … 190 191 192 … 258 259 260 →

Andrew Mitchell

Support staff

July 4, 2024 at 16:08

Dear Gbp,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#403143 Copied In reply to: Translated files ok but still seing English text

Andrew Mitchell

Support staff

July 4, 2024 at 16:08

Dear Gbp,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#403142 Copied In reply to: Xstore builders vs static blocks : Do not understand difference.

Andrew Mitchell

Support staff

July 4, 2024 at 16:03

Dear JoHuCa,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#403139 Copied In reply to: Please help fix the theme when the ToC content overlaps the header

Andrew Mitchell

Support staff

July 4, 2024 at 15:54

Hello, gewoonbovenaan,

I hope this message finds you well. We have reviewed the access and it appears that the issue lies with the configuration of the “buy now” and “related products” features. These are located within the xstore-core plugin. It is essential that the domain is set to xstore-core. You can view the details here: https://prnt.sc/oXTU6VcXeOIi

However, it seems that WPML is recognizing it solely as a WooCommerce component, as shown in this screenshot: https://prnt.sc/uO_dqgXo2yil

Could you please confirm if there has been any reassignment or modification of the text domain in any way?

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

#403137 Copied In reply to: translationquestions of the Xstore and WPML

Andrew Mitchell

Support staff

July 4, 2024 at 15:23

Dear WayneC,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403132 Copied In reply to: Add More Social types to Socials widget? Ie. Mastadon

Andrew Mitchell

Support staff

July 4, 2024 at 12:37

Dear Chandru,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#403096 Copied In reply to: Hi Team whenever i am searching my business name 8 theme topics appears on google search results.

Andrew Mitchell

Support staff

July 4, 2024 at 10:12

Dear Creatica,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#403061 Copied In reply to: Missing header to pages and products after creating custom header

Andrew Mitchell

Support staff

July 4, 2024 at 09:10

Hello, pexles,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#403044 Copied In reply to: Problem with shop page after elementor update (Same problem)

Andrew Mitchell

Support staff

July 4, 2024 at 08:58

Hello, PanosN,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#403040 Copied In reply to: Cannot filter with more than one “Brands” options

Andrew Mitchell

Support staff

July 4, 2024 at 08:57

Hello, tdsportsx,

We would like to inform you that the issues previously mentioned have been resolved. As communicated earlier, the notices were appearing due to unsynchronized security databases. We have discovered that these databases are synchronized every three months. The next synchronization is scheduled for July 31.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

#403037 Copied In reply to: Security Risk and Update Issues with Xstore Core Plugin and WordPress

Andrew Mitchell

Support staff

July 4, 2024 at 08:23

Dear Kitab Ki Dukan,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403025 Copied In reply to: Countdown timer is not showing on mobile phone

Andrew Mitchell

Support staff

July 4, 2024 at 08:22

Dear Kitab Ki Dukan,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403024 Copied In reply to: My customers are facing an error while checking out

Andrew Mitchell

Support staff

July 4, 2024 at 06:49

Dear shopsangam,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#403002 Copied In reply to: for mobile user order received page header reflecting blank

Andrew Mitchell

Support staff

July 4, 2024 at 06:20

Dear Yasir Alam 8Theme,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#402988 Copied In reply to: Check out button and cart button are not showing

Andrew Mitchell

Support staff

July 3, 2024 at 18:12

Dear Sam,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#402951 Copied In reply to: The filter products by categories widget problem

Andrew Mitchell

Support staff

July 3, 2024 at 15:27

Dear zoljargal,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#402939 Copied In reply to: can’t create header that has the AJAX search and All Categories Dropdown custom

Andrew Mitchell

Support staff

July 3, 2024 at 14:49

Dear ahmed,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#402932 Copied In reply to: Assistance Required for Changing Sidebar Categories

Andrew Mitchell

Support staff

July 3, 2024 at 14:15

Dear Crazystar,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#402924 Copied In reply to: Mega menu is not in the middle of website – not centered

Andrew Mitchell

Support staff

July 3, 2024 at 13:29

Dear Elhadj07,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#402916 Copied In reply to: Buttons and other details border radius change

Andrew Mitchell

Support staff

July 3, 2024 at 11:20

Dear Donny,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#402891 Copied In reply to: Failed to upload template with error statement oops it looks something went wrong. please check your

Andrew Mitchell

Support staff

July 3, 2024 at 10:00

Thank you for reaching out with your concern regarding the high number of requests from “facebookexternalhit/1.1”. It’s indeed important to manage these effectively as they can consume significant resources and bandwidth.

One effective solution is to implement caching specifically for the Facebook crawler, which can significantly reduce the load on your server. You can achieve this by using plugins like WP Rocket. For detailed guidance on how to enable caching for the Facebook user agent, please visit this link: https://docs.wp-rocket.me/article/1563-enable-cache-for-facebook-user-agent

Alternatively, if you find that the Facebook crawler is not beneficial for your site, you might consider blocking it. This can also help in conserving your server resources. For instructions on how to block the Facebook crawler, please refer to this link: https://endurtech.com/block-facebook-crawler-facebookexternalhit/

Please review these options and choose the one that best fits your needs. If you have any more questions or require further assistance, feel free to contact us.

Best Regards,
8Theme’s Team

#402877 Copied In reply to: Problem with shop page after elementor update (Same problem)

Andrew Mitchell

Support staff

July 3, 2024 at 09:48

Hello, Kruczek WebHouse,

We hope this message finds you well. Upon reviewing the logs, we did not find any indications related to xstore issues. However, we have observed an overloaded wp-cron.php, which suggests a high number of deferred or repeated tasks. This could potentially be linked to settings for auto-updates (update checks) or connections to external APIs.

Please proceed with updating all plugins and then re-evaluate the system.

Best regards,
8Theme’s Team

#402873 Copied In reply to: High server CPU usage with the xstore on Woocommerce + elementor

Andrew Mitchell

Support staff

July 3, 2024 at 09:37

Hello, gewoonbovenaan,

I hope this message finds you well.

We are writing to inform you that there are currently issues with accessing the admin panel. We are unable to log in or perform any administrative tasks at this moment.

We appreciate your immediate attention to this matter and look forward to a resolution at your earliest convenience.

Best regards,
The 8Theme’s Team

#402871 Copied In reply to: translationquestions of the Xstore and WPML

Andrew Mitchell

Support staff

July 3, 2024 at 09:33

Hello, konak75,

We have noticed that there are currently no pop-ups appearing. We kindly request that you clear your browser’s cache and check again.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#402870 Copied In reply to: Cant remove the youtube video popup in the slider

Andrew Mitchell

Support staff

July 3, 2024 at 09:30

Hello, pexles,

Unfortunately, we are unable to directly track specific backend issues on your site from our end. We recommend that you request your hosting provider to supply detailed logs, if possible, focusing on the requests that are most taxing on the system. This information will be crucial for us to better understand the source of the high bandwidth usage.

Please share these logs with us once you have them, and we will be more than happy to assist you further in resolving this issue.

Best Regards,
8Theme’s Team

#402869 Copied In reply to: Problem with shop page after elementor update (Same problem)

Andrew Mitchell

Support staff

July 3, 2024 at 09:24

See private content, please

Please contact administrator
for this information.

#402867 Copied In reply to: Failed to upload template with error statement oops it looks something went wrong. please check your

Andrew Mitchell

Support staff

July 3, 2024 at 09:23

Hello, hafunerix,

We would like to inform you that it is possible to upgrade PHP to version 8.2. However, please be aware that some third-party plugins may not be compatible with this new version. We recommend upgrading to PHP 8.2 and then re-evaluating the performance.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#402865 Copied In reply to: Adding a product to the cart takes 10 seconds

Andrew Mitchell

Support staff

July 3, 2024 at 04:17

Dear markzz,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#402821 Copied In reply to: some xstore theme issue i cant fixed，please check

Andrew Mitchell

Support staff

July 3, 2024 at 01:32

Dear ahmed,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#402817 Copied In reply to: Assistance Needed to Change XStore Theme Language to French

Andrew Mitchell

Support staff

July 2, 2024 at 22:54

Dear Giorgi,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#402809 Copied In reply to: I want to change the style of the checkout page
← 1 2 3 … 190 191 192 … 258 259 260 →

5,701–5,730 of 7,776 posts

Viewing 30 posts - 5,701 through 5,730 (of 7,776 total)

← 1 2 3 … 190 191 192 … 258 259 260 →

Forum Replies Created

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