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Translated files ok but still seing English text

This topic has 4 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

Gbp

Participant

January 23, 2024 at 16:00

hi, I followed the forum topic https://xstore.helpscoutdocs.com/article/30-base-theme-translation
but still having lot of English text.
I do have my site defined into French languages,. I activated -loco translate and I have all the po and mo files into wp-content/languages/…
but sill have English text, for example, empty results, empty categories and all the content of [woocommerce_my_account] shortcode.

please help best

#381015 Copied Theme version: 9.2.6 WooCommerce version: last

3 Answers

Rose Tyler

Support staff

January 23, 2024 at 16:21

Hello, Gbp,

Thank you for contacting us and for using XStore.

Kindly furnish us with the URL of your website along with temporary wp-admin credentials to enable us to review your configurations.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#381019 Copied

Gbp

Participant

January 29, 2024 at 10:34

Hi, yes, here are the access details.
also, the admin and site are very slow. since I started to work on the site with elementor
I did work to speed up elementor as I saw on the support forum but still, I is slow.
if you can take time to check
/(yes I do work without cache for now but it should not be either so slow)

thank you

Please contact administrator
for this information.

#381484 Copied

Rose Tyler

Support staff

January 29, 2024 at 14:50

Hello, Gbp,

We appreciate your prompt response.

1/ We kindly request that you verify the translation of the theme and the XStore Core plugin at your earliest convenience.

2/ We also suggest that you peruse the following articles to gain insights on enhancing your website’s performance:
– https://elementor.com/help/speed-up-a-slow-site/
– https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

3/ For organizational purposes and to maintain clarity in our communications, please initiate new topics for any additional inquiries by visiting our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

We appreciate your cooperation.

Kind Regards,
8theme team

#381526 Copied
Tagged: fixing woocommerce english text, solving english text problem, woocommerce multilingual support, woocommerce translation issue, wordpress language translation, wordpress template translation solution, wordpress templates language fix
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